Experience

TheLadders.com

• Technology, Information and Internet
• 1 - 100 Employee

• Director of Member Growth

  • Sep 2022 - 1 year 4 months

• Director of Pricing & Monetization

  • Jul 2022 - Dec 2022

  San Francisco Bay Area Ladders, Inc., is the #1 careers site for six-figure jobs. Our vision is to facilitate contact between professionals and hiring teams, speeding up the process while supporting both. Our many free resources are the result of over 18 years’ professional experience. Premium support services like Apply4Me spare our members hours of tedious work by putting job application forms in the hands of our team, who complete and send them every time the Apply4Me button is clicked next to a job. We hire… Show more Ladders, Inc., is the #1 careers site for six-figure jobs. Our vision is to facilitate contact between professionals and hiring teams, speeding up the process while supporting both. Our many free resources are the result of over 18 years’ professional experience. Premium support services like Apply4Me spare our members hours of tedious work by putting job application forms in the hands of our team, who complete and send them every time the Apply4Me button is clicked next to a job. We hire professionals who enjoy using talent and hard work to help achieve success for our members through products and services designed to ladder up their careers. Technology-driven, we also use research and member feedback to develop tangible solutions to career issues. Career Support: Free Ladders Basic account with job search and career support resources Free resume rewrites through partner dedicated to optimized professional resumes Free download of 73 editable resume templates with example text and cover letters Free automated resume review in 35 seconds or less Free processing of member resumes by applicant tracking system (ATS) technology Free access to 73 sets of 30 unique behavioral interview questions across job types Free careers advice published daily Monday-Friday Premium Membership includes the Apply4Me service, in which our teams complete job application forms on behalf of our members.



Shopkick by Trax

• United States
• Advertising Services
• 100 - 200 Employee

• Business Development

  • 2020 - Jul 2022



Self-Employed

• Tessa Underwood - Coaching

  • 2017 - 2020

  San Francisco Bay Area My one-on-one coaching program is designed to help you create a more balanced, intentional, and authentic life. Together we’ll explore the inner work as well as some outer work that may need to happen for you to become more intentional as you begin taking steps towards a more balanced and thriving life. By the end of our time together, you’ll be clear on what a balanced life looks like to you (because it’s unique to each of us!) and the steps you can take each day to ensure you continue… Show more My one-on-one coaching program is designed to help you create a more balanced, intentional, and authentic life. Together we’ll explore the inner work as well as some outer work that may need to happen for you to become more intentional as you begin taking steps towards a more balanced and thriving life. By the end of our time together, you’ll be clear on what a balanced life looks like to you (because it’s unique to each of us!) and the steps you can take each day to ensure you continue progressing and feeling good. Show less



Criteo

• France
• Advertising Services
• 700 & Above Employee

• Sr. Director, Account Strategy

  • 2016 - 2020

  San Francisco Bay Area - Coach and oversee team of 13 across 3 offices supporting western region US clients, providing development opportunities and sell thru strategies related to omni-channel/CRM, full funnel, and app. - Lead all aspects of client management from new business development to customer retention and satisfaction - Direct goal development and execution plan for account strategy teams that support all verticals with a focus on retail.

• Director of Account Strategy

  • 2015 - 2018

  San Francisco Bay Area - Assembled and trained team of 6 Account Strategists, providing information on topics including product and industry knowledge as well as client support. - Created content and led soft skills training sessions to account strategy and operations teams with a 95% positive response rate. - Developed strategic relationships with senior-level leadership at Fortune 500 companies.



Criteo

• France
• Advertising Services
• 700 & Above Employee

• Senior Account Strategist

  • 2011 - 2014

  San Francisco Bay Area - Identified growth opportunities and built strong relationships with cross-functional teams. - Developed strategic direction and account plans that cover web, in-store, app, and email channels. - Provided budget recommendations and product training, successfully achieving YoY growth and exceeding yearly revenue goals.



Marchex

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Director, Account Management

  • 2008 - 2010

  Seattle and New York City - Oversaw team of 6 responsible for integrating new business and scaling existing business to achieve yearly revenue goal. - Assisted team with identifying opportunities and aligning services to meet client business objectives and growing client business.

• Strategic Account Manager

  • 2007 - 2008

  Seattle, WA



Happy Marian Language School

• Teacher

  • 2004 - 2007

  Taipei City, Taiwan