Tessa Moody

Registration Specialist at Rhea Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
Dayton, Tennessee, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Billy Pryor

I have worked with Tessa as a member of the Tourism Committee of RETC. She was punctual, attentive, and knowledgeable regarding tourism. She offered many good ideas relative to increasing tourism to this area. She also demonstrated an excellent knowledge of the area hospitality industry,

BILLY LOVETT

Hi Tessa, I wrote this recommendation of your work that you can include on your profile. Thanks, BILLY

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Credentials

  • Brand Manager for IHG
    -

Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Registration Specialist
      • Sep 2018 - Present

      Outpatient, Information Desk, Emergency Room, Dr Radford Annex Physicians- Dr. Bacha, Dr Sledge, Dr Smith Registration Representative August 2018 – Present Create New Patient Profiles including all Demographic Data. Verify and update patient information each visit. Enter all insurance information including scanning in Insurance cards and IDs and authorizing for visit, current physician’s information, patient’s Power of Attorney. Prepare new patient charts with all appropriate forms in uniform fashion. Schedule any further testing at other offsite facilities with all needed forms and orders. Collect co pays at time of service, do reminder calls for next day appointments. Send out New Patient Packets, test results and any other needed forms. Answer calls direct them to appropriate personal. Post payments on accounts that are previously set up. Support patients through the Registration of Day Surgeries, Infusion Services, direct families to their loved ones when admitted, help patients load or unload from vehicle if needed. I have in previous experience helped patients with Power of Attorney forms and notarized them for patient and family member or chosen representative. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Assistant Manager
      • Jun 2019 - Mar 2020

      Verify and update client information each time they are in front of me. Enter all updated information including copying DL/IDs and SSC cards, current paycheck stubs, Power of Attorney Forms. Prepare new client files with all appropriate forms in a uniform fashion. Notarize any needed forms. Collect payments and write new Payday Loans, Flex Loans and Title Loans. Perform reminder calls for next day payments due. Send out Update Packets when verifying files and seeing date approaching for Updates. Answer calls direct them to appropriate personal. Post payments on accounts that are previously set up. Support clients through the Application Process. Show less

    • Property Manager & Office Assistant
      • Mar 2018 - Jul 2018

      Office Assistant - QuickBooks, Receiving Rental Payments, Scheduling Maintenance, Deep Cleaning Apartments and Houses, Supply Shopping, Errand Running. Office Assistant - QuickBooks, Receiving Rental Payments, Scheduling Maintenance, Deep Cleaning Apartments and Houses, Supply Shopping, Errand Running.

    • Hospitality
    • 700 & Above Employee
    • General Manager
      • May 2011 - Jan 2018

      Managing staff of approx. 25. Attending to guest on a daily basis. Defusing guest complaints to prevent escalation. Helping staff build their own Personal Development Plans to keep motivation up and goals met. Keeping budgets on track waste down. Maintaining Brand Standards for IHG. GM Coaching with Facilitators for the General Managers Class Annually. Continuing Coaching and Mentoring class attendees after they have completed the course. Training Line Level staff. Ordering supplies for breakfast maintenance housekeeping and front desk. Ensuring that all rules and policies are being kept in place. Show less

    • Office Assistant
      • Jul 2010 - Jun 2011

      Maintaining Preventative Maintenance schedules for all Rhea County SETHRA cars and buses. Scheduling Patient, client trips for appointments. Facilitating calls entering insurance data collecting payment authorization coding. Creating and submitting Press Releases for Commissary as needed. Maintaining Preventative Maintenance schedules for all Rhea County SETHRA cars and buses. Scheduling Patient, client trips for appointments. Facilitating calls entering insurance data collecting payment authorization coding. Creating and submitting Press Releases for Commissary as needed.

    • Admissions Assistant, Social Service Assistant,
      • Aug 2009 - Aug 2010

      Retrieved Hospital Referral's for possible incoming patients. Upon acceptance I would then make travel arrangements for transfer. Build patient files for all medical facility staff. Data enter all medications Insurances past and present diagnosis and current physician's information. Complete all New Patient Packets with patient or patients Power of Attorney. If a Power of Attorney was needed I would build the form and Notarize with patient and family member or chosen representative. I would set up patient financial accounts and help them to budgeting for their finances. Schedule all out patient Dr. appointments as well as the transportation to and from the facility. Reach out to business to help grant final wishes. Find long lost loved ones to reconnect and much more. Show less

  • Service Loan & Tax
    • Dayton TN, Rockwood TN
    • Office Manager
      • Oct 2008 - Aug 2009

      Processing and closing loan applications. Collecting payments. Collection trips to homes. Mailing out sales leads weekly. Calls daily to all clients due within 7 days as well as those that had available funds that they could process. Processing and closing loan applications. Collecting payments. Collection trips to homes. Mailing out sales leads weekly. Calls daily to all clients due within 7 days as well as those that had available funds that they could process.

  • Howard Johnson
    • Spring City
    • General Manager
      • Apr 2008 - Oct 2008

      Manage Accounts, Build Group Blocks Manage Accounts, Build Group Blocks

    • General Manager
      • Apr 2006 - May 2008

      (Also,worked Night Audit, Front Desk) (Also,worked Night Audit, Front Desk)

Education

  • Chattanooga State Community College
    Customer Service
    2001 - 2002
  • IHG General Manager Course
    Hospitality Administration/Management
    2010 - 2018
  • Rhea County High School
    1991 - 1994

Community

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