Experience

CCMSI

• United States
• Insurance
• 700 & Above Employee

• Workers’ Compensation Claim Consultant

  • Dec 2018 - Present

  West Des Moines, Iowa Investigate, evaluate, and adjust claims in accordance with established claim handling standards and laws. Strong customer service focus to include employee return-to-work efforts and resolution of litigated and high exposure indemnity claims for self-insured clients.



Nationwide

• Insurance
• 700 & Above Employee

• Workers’ Compensation Claims Specialist

  • Dec 2014 - Dec 2018

  Des Moines, Iowa Investigate and handle lost time and litigated Workers' Compensation claims involving multiple states to determine compensability and entitled benefits in accordance with applicable state statutes. State license in California maintained with continuing education courses.



Sedgwick

• Insurance
• 700 & Above Employee

• Claims Rep, Workers Compensation

  • Feb 2014 - Dec 2014

  West Des Moines, Iowa Manage workers compensation claims determining compensability and benefits due on long term indemnity claims. Monitor reserve accuracy and file necessary documentation with state agency. Develop and manage workers compensation claim action plans to resolution, coordinate return-to-work efforts, and approve claim payments. Approve and assign disability claims, determine benefits due, and manage action plans pursuant to the disability claim or client contract. Communicate claim… Show more Manage workers compensation claims determining compensability and benefits due on long term indemnity claims. Monitor reserve accuracy and file necessary documentation with state agency. Develop and manage workers compensation claim action plans to resolution, coordinate return-to-work efforts, and approve claim payments. Approve and assign disability claims, determine benefits due, and manage action plans pursuant to the disability claim or client contract. Communicate claim action with claimant and client. Ensure claim files were properly documented and claims coding correct. Maintain professional client relationships.

• Claims Recovery Rep, Subrogation

  • Aug 2013 - Feb 2014

  west des moines, iowa Identify and pursue potential subrogation recoveries associated with workers compensation. Gather information necessary to support viable subrogation claim. Notify appropriate parties of subrogation lien. Negotiate settlements with third party. Secure recoveries from responsible parties.



Southern Glazer's Wine & Spirits

• United States
• Beverage Manufacturing
• 700 & Above Employee

• Administrative Assistant

  • Jun 2012 - Aug 2013

  Des Moines, Iowa Perform a variety of functions in working with and supporting the Director of Sales: Process invoices to pay accounts for gift checks. Track team goals, progress, incentives, and numerous other things to make the sales force and manager successful. Use Excel and PowerPoint to create reports and special programming monthly. Utilize diver to create up-to-date sales reports. Act as the manager and sales staff go-to person for special projects and any office procedure… Show more Perform a variety of functions in working with and supporting the Director of Sales: Process invoices to pay accounts for gift checks. Track team goals, progress, incentives, and numerous other things to make the sales force and manager successful. Use Excel and PowerPoint to create reports and special programming monthly. Utilize diver to create up-to-date sales reports. Act as the manager and sales staff go-to person for special projects and any office procedure question. Reconcile and organize manager's monthly company card spend. Help coordinate and organize company meetings and events. Conduct tastings at key accounts for customers to sample new products. Prepare paperwork for new hires and be an asset in getting them set up and accustomed to a new environment. Answer phone calls and respond to any question from accounts, corporate, or staff. Show less