Tessa Frost, AIC
P&C Claims Specialist at Berkley Human Services (a Berkley Company)- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Joshua Johnson
I worked with Tessa for 2 1/2 years through our affiliation with Hupy and Abraham's Madison Office. Tessa is a multitalented co-worker whose diverse skills and work ethic were benefit to all in the company. As lead Property Damage Analyst in the office, I frequently asked her questions related to our clients' property damage claims, and she always was able to answer in a direct and timely fashion. Tessa was perhaps one of the most versatile employees in the office, in that she could handle property damage claims, screen client calls and meet with clients to sign paperwork if needed. She was relied on heavily to assist the Investigators with these tasks. Tessa also is very detail-oriented and developed a number of training and reference materials that have been very beneficial to the staff. I can't fail to mention that Tessa always approached her work with a good attitude and a sense of humor, even if the task or client was unpleasant.
Joshua Johnson
I worked with Tessa for 2 1/2 years through our affiliation with Hupy and Abraham's Madison Office. Tessa is a multitalented co-worker whose diverse skills and work ethic were benefit to all in the company. As lead Property Damage Analyst in the office, I frequently asked her questions related to our clients' property damage claims, and she always was able to answer in a direct and timely fashion. Tessa was perhaps one of the most versatile employees in the office, in that she could handle property damage claims, screen client calls and meet with clients to sign paperwork if needed. She was relied on heavily to assist the Investigators with these tasks. Tessa also is very detail-oriented and developed a number of training and reference materials that have been very beneficial to the staff. I can't fail to mention that Tessa always approached her work with a good attitude and a sense of humor, even if the task or client was unpleasant.
Joshua Johnson
I worked with Tessa for 2 1/2 years through our affiliation with Hupy and Abraham's Madison Office. Tessa is a multitalented co-worker whose diverse skills and work ethic were benefit to all in the company. As lead Property Damage Analyst in the office, I frequently asked her questions related to our clients' property damage claims, and she always was able to answer in a direct and timely fashion. Tessa was perhaps one of the most versatile employees in the office, in that she could handle property damage claims, screen client calls and meet with clients to sign paperwork if needed. She was relied on heavily to assist the Investigators with these tasks. Tessa also is very detail-oriented and developed a number of training and reference materials that have been very beneficial to the staff. I can't fail to mention that Tessa always approached her work with a good attitude and a sense of humor, even if the task or client was unpleasant.
Joshua Johnson
I worked with Tessa for 2 1/2 years through our affiliation with Hupy and Abraham's Madison Office. Tessa is a multitalented co-worker whose diverse skills and work ethic were benefit to all in the company. As lead Property Damage Analyst in the office, I frequently asked her questions related to our clients' property damage claims, and she always was able to answer in a direct and timely fashion. Tessa was perhaps one of the most versatile employees in the office, in that she could handle property damage claims, screen client calls and meet with clients to sign paperwork if needed. She was relied on heavily to assist the Investigators with these tasks. Tessa also is very detail-oriented and developed a number of training and reference materials that have been very beneficial to the staff. I can't fail to mention that Tessa always approached her work with a good attitude and a sense of humor, even if the task or client was unpleasant.
Experience
-
Berkley Human Services (a Berkley Company)
-
United States
-
Insurance
-
1 - 100 Employee
-
P&C Claims Specialist
-
Mar 2022 - Present
-
-
-
Integrity Insurance
-
United States
-
Insurance
-
1 - 100 Employee
-
Casualty Claims Representative
-
Apr 2020 - Mar 2022
Investigate, value, and negotiation commercial general liability, and commercial auto claims with both attorney represented and non-represented plaintiffs. Review and apply policy language to claims Review and respond to tenders Responsible for all bodily injury claims on large account Obtain detailed interviews with plaintiffs, insureds, and witnesses Order and review medical records Investigate, value, and negotiation commercial general liability, and commercial auto claims with both attorney represented and non-represented plaintiffs. Review and apply policy language to claims Review and respond to tenders Responsible for all bodily injury claims on large account Obtain detailed interviews with plaintiffs, insureds, and witnesses Order and review medical records
-
-
-
West Bend Mutual Insurance
-
United States
-
Insurance
-
700 & Above Employee
-
Claims Representative II
-
Dec 2017 - Apr 2020
Investigate, value, and negotiate commercial general liability, commercial auto, and auto med pay claims with attorney represented and non-represented plaintiffs. Review, interpret, and apply policy language to claims.Obtain detailed interviews with plaintiffs, insured, and witnesses.Order and review medical records. Licensed in Kentucky, Oklahoma, Florida, and North Carolina
-
-
Claims Representative I
-
Jun 2016 - Dec 2017
Handle complex auto claims, complete liability investigations, and negotiate with insureds, claimants, and attorneys.Respond to and file arbitrations, arbitrate files for Arbitration Forums.Manage litigated auto claims.Back up to manager which include assigning new claims
-
-
Claims Correspondent
-
Mar 2015 - Jun 2016
Handle moderately complex auto claims, complete liability investigations, and negotiate with insureds, plaintiffs, and attorneys.Manage claims from beginning to closure including subrogation.Respond to and file arbitrations.
-
-
-
Hupy and Abraham, S.C.
-
United States
-
Law Practice
-
100 - 200 Employee
-
Property Damage Analyst/Investigator
-
Jan 2011 - Mar 2015
Responsible for the determination of if a potential clients’ case met criteria to be retained as a client. Met with clients to complete intake paperwork in which I obtained photos of injuries, damaged vehicles, and accident/incident scenes. Additionally, I managed property damage claims for injured clients including; investigating liability, obtaining evidence, and negotiating with insurance adjusters. Responsible for the determination of if a potential clients’ case met criteria to be retained as a client. Met with clients to complete intake paperwork in which I obtained photos of injuries, damaged vehicles, and accident/incident scenes. Additionally, I managed property damage claims for injured clients including; investigating liability, obtaining evidence, and negotiating with insurance adjusters.
-
-
-
Allstate
-
United States
-
Real Estate
-
Claims Processor
-
Nov 2009 - Dec 2010
Responsible for first notice of loss calls to process claim for property and auto claims. Managed clear liability auto claims from start to finish. Responsible for first notice of loss calls to process claim for property and auto claims. Managed clear liability auto claims from start to finish.
-
-
Community
