Experience

Grand Traverse Pie Company

• United States
• Restaurants
• 1 - 100 Employee

• Shift Supervisor

  • Oct 2014 - Present

  • Responsible for opening and closing the store, counting drawers, running batch and other reports, and nightly deposits. • Oversee and assist Bakery, Food Service, and Customer Service areas. • Ensure superior customer experience by addressing customer concerns, and resolving problems on the spot when customer requests go above and beyond each individual department capabilities. • Oversee cleanliness of Lobby, Bathrooms, Food Service, and Customer Service counters. • Contact… Show more • Responsible for opening and closing the store, counting drawers, running batch and other reports, and nightly deposits. • Oversee and assist Bakery, Food Service, and Customer Service areas. • Ensure superior customer experience by addressing customer concerns, and resolving problems on the spot when customer requests go above and beyond each individual department capabilities. • Oversee cleanliness of Lobby, Bathrooms, Food Service, and Customer Service counters. • Contact customers to follow up on purchases, suggest new merchandise, inform about promotions and upcoming events. • Supervise Food Service, Customer Service to assure quick high quality food is prepared for customer in a timely manner. • Oversee and assist with answering product questions with up-to-date knowledge of sales and store promotions. Show less