Business Development Executive

• May 2021 - Present

Telephone Operator

• May 2020 - May 2021

Full time paid work as a call handler. - A lot of the day is spent verbally communicating providing support and advice to ensure they are coping. - Daily K.P.I's have been exceeded however have still managed to maintain a level of understanding, patience and sympathy to those who are vulnerable or just, "fancy a chat". - Joined the company with the need to build my telephone skills Full time paid work as a call handler. - A lot of the day is spent verbally communicating providing support and advice to ensure they are coping. - Daily K.P.I's have been exceeded however have still managed to maintain a level of understanding, patience and sympathy to those who are vulnerable or just, "fancy a chat". - Joined the company with the need to build my telephone skills

Event Administrator

• Jan 2020 - May 2020

Network Development Manager

• May 2019 - Sep 2019

Rhino Media Group are the largest independent, out of home, in store digital media signage and advertising company in the UK. Key responsibilities consisted of: -Identifying and approaching new prospective clients. -Exceeding sales targets and K.P.I's -Taking real ownership of developing the business. -Communicating with business owners to convert leads into sales. Due to this role being self employed, I was also hugely responsible for managing my own diary and own time. These skills will provide me with excessive customer service, communication skills and an insight on digital marketing within independent retailers. Unfortunate;y had to leave position in order to continue studies at University.

Team Leader

• May 2018 - Apr 2019

Spent my industrial placement year working for Collaborative Inc (no longer operating)- a sales and marketing outsourcing company. It was through this position, that i acquired huge knowledge on the sales industry specifically the face to face event sales. Key responsibilities consisted of: -Working closely with campaign marketing managers in events to drive sales and brand awareness for clients. -Completing the foundational sales training. -Gaining interpersonal skills and mastering all levels of leaderships. -Gaining grips with consumer behaviour. -Breaking comfort zones, improving personal growth. -Involved with recruiting and training other employees to reach targets. Due to mastering all the above skills, i developed a team of 10+ people where our sales and results collectively generated our client £31,200 of revenue in one year. This was hugely rewarding for myself and the team- especially since the role was based off 100% commission.

Receptionist

• Jun 2011 - Jul 2011

A couple weeks of unpaid work experience as a Receptionist. Here, I turned up on time presented professionally completing tasks such as arranging and cancelling appointments, answering the phonecalls and ensuring that all customers know of any current promotions available. I remained positive and provided a constant quality standard of customer service throughout. A couple weeks of unpaid work experience as a Receptionist. Here, I turned up on time presented professionally completing tasks such as arranging and cancelling appointments, answering the phonecalls and ensuring that all customers know of any current promotions available. I remained positive and provided a constant quality standard of customer service throughout.