Baker

• Feb 2020 - Present

I work with a team to maintain a high standard of hygiene and food safety in the kitchen. I bake a variety of confections to be sold either on-site in the cafe or for takeaway; these include, but are not limited to: rustic style cakes, traybakes, brownies, and cookies. I also bake vegan and gluten-free products. I work with a team to maintain a high standard of hygiene and food safety in the kitchen. I bake a variety of confections to be sold either on-site in the cafe or for takeaway; these include, but are not limited to: rustic style cakes, traybakes, brownies, and cookies. I also bake vegan and gluten-free products.

Cakery Assistant

• Nov 2019 - Feb 2020

I worked to maintain the kitchen and all prep areas to high standard of hygiene. While at Cakes Sake, I had keyholder responsibilities on top of my duties as a cakery assistant. I baked and cooked a large variety of foodstuffs for fulfilling takeaway afternoon tea orders and for catering small events. I worked to maintain the kitchen and all prep areas to high standard of hygiene. While at Cakes Sake, I had keyholder responsibilities on top of my duties as a cakery assistant. I baked and cooked a large variety of foodstuffs for fulfilling takeaway afternoon tea orders and for catering small events.

Duty Manager

• Aug 2019 - Feb 2020

Duty Manager/Interim General Manager

• May 2017 - Aug 2019

During my time at 6dn, I developed in-depth and incredible knowledge on beers of every style. I led beer tasting tutorials for customers, curated the tap list, maintained a clean and organised beer cellar, and organised events. I would troubleshoot any issues with our OS, speakers, or any other technological issue that arose. I wrote the rota, orders, and payroll data. I helped to bring the incoming GM up to speed and trained new staff. I worked to motivate and encourage my team wherever possible to foster a happy work environment.

Mental Health Rehabilitation Worker

• Dec 2014 - May 2015

I worked with a team to provide care and mental health services at a 24-hour inpatient facility. My duties were to assess potential incoming clients' charts to determine whether they were suitable candidates for the program. I safely handled sensitive client information according to HIPPA. I would also hand out medications, oversee activities with clients, cook and clean for clients, and perform regular checks on them in 15-minute rounds to ensure their safety. I worked with a team to provide care and mental health services at a 24-hour inpatient facility. My duties were to assess potential incoming clients' charts to determine whether they were suitable candidates for the program. I safely handled sensitive client information according to HIPPA. I would also hand out medications, oversee activities with clients, cook and clean for clients, and perform regular checks on them in 15-minute rounds to ensure their safety.

Crew Member

• Apr 2011 - May 2014

I worked with a team to keep shelves stocked, take in deliveries, clean the store, and serve customers. I had extra duties such as order writing for specific sections as well as cooking and baking for serving customer samples. I developed extensive product knowledge in order to provide the best experience for customers. I was also trained on the registers and handled cash. I worked with a team to keep shelves stocked, take in deliveries, clean the store, and serve customers. I had extra duties such as order writing for specific sections as well as cooking and baking for serving customer samples. I developed extensive product knowledge in order to provide the best experience for customers. I was also trained on the registers and handled cash.

Shift Lead

• Mar 2008 - Nov 2011

As a shift lead, I was expected to open the store on my own when scheduled, encourage and motivate team members to provide excellent customer service while remaining as efficient as possible. I would check, calibrate, and adjust sugar levels in the juice being served, write orders, handle cash and bank deposits, deal with customer complaints or issues, and run off-site booths at fairs and events. As a shift lead, I was expected to open the store on my own when scheduled, encourage and motivate team members to provide excellent customer service while remaining as efficient as possible. I would check, calibrate, and adjust sugar levels in the juice being served, write orders, handle cash and bank deposits, deal with customer complaints or issues, and run off-site booths at fairs and events.