Tess Maloney-Palmer, MS
Program Manager Housing Services at Auberle- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Strengths-Based Leadership Certificate
Temple UniversityApr, 2022- Oct, 2024 -
CPSL Mandated Reporter
University of Pittsburgh -
Ethical and Inclusive Leadership Certificate
University of South Florida
Experience
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Auberle
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United States
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Non-profit Organizations
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100 - 200 Employee
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Program Manager Housing Services
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Jul 2020 - Present
-Supervises the work of staff including: assigning clients to case managers, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.-Assists clients with getting connected to additional services they interested-Provides case managers with training opportunities.
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Senior Case Manager Placement Services
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May 2019 - Dec 2020
•Responsible for the delivery of case management services to foster care & residential clients, their families, foster parents, caseworkers, and lawyers.•Arrange outside services the child may need such as medical, psychiatric, or education care.•Keeps up to date on all paperwork and documents related to case work.•Works closely with Department of Human Services and Allegheny County Child & Youth Family Services.•Coordinates to establish permanent placement for foster kids.• Assisted other departments within the Agency when additional staff is needed such as the Hartman Male Shelter, Gate/Bloom program, & the Family Shelter during COVID-19. Show less
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Case Manager Placement Services
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Aug 2018 - Apr 2019
•Responsible for the delivery of case management services to foster care clients, their families, & to foster parents.•Arrange outside services the child may need, such as medical, psychiatric, or education care.•Keeps up to date on all paperwork and documents related to case work.•Works closely with Department of Human Services & Child & Yourh Family Services.•Coordinates to establish permanent placement for foster kids.
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California University of Pennsylvania
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United States
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Higher Education
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1 - 100 Employee
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Graduate Assistant in Transfer - Admissions
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Aug 2017 - Aug 2018
· Worked in the Transfer and Articulation office within Admissions at the University. · Provided potential transfer students with course and credit evaluations. · Answered phone calls and emails regarding questions from students, parents, and other faulty members. · Constructed data reports comprised of overall transfer student per major, states and counties. · Knowledgeable in federal and state privacy laws (FERPA) Responsible for New Student Orientation and transfer student tours Show less
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BURGATORY
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United States
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Restaurants
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1 - 100 Employee
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Hostess
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May 2015 - Sep 2017
· Greeted and seated customers in a professional and friendly manner. · Assisted in preparing patio and dining area for special occasions and large parties. · Effectively and calmly handled many customers at once within a popular restaurant. · Greeted and seated customers in a professional and friendly manner. · Assisted in preparing patio and dining area for special occasions and large parties. · Effectively and calmly handled many customers at once within a popular restaurant.
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Program Services Intern
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May 2016 - Aug 2016
· Contacted volunteers to establish meeting with wish kids. · Developed itineraries involving activities and precise scheduling for wish kid’s trips. · Fulfilled Thank You letters and follow up communication following the completion of a wish. · Contacted volunteers to establish meeting with wish kids. · Developed itineraries involving activities and precise scheduling for wish kid’s trips. · Fulfilled Thank You letters and follow up communication following the completion of a wish.
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Suntan Shack
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United States
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Individual and Family Services
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Manager
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Dec 2012 - Jan 2016
Order and stock inventory, organized salon schedule for employees, responsible for $100-300 register at closing, communicated with customer when scheduling appointments and assigning them tanning services via telephone and in person Order and stock inventory, organized salon schedule for employees, responsible for $100-300 register at closing, communicated with customer when scheduling appointments and assigning them tanning services via telephone and in person
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Education
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2017 - 2018
California University of Pennsylvania
Master of Science - MS, Legal Studies, General -
2013 - 2017
Waynesburg University
Bachelor of Arts (B.A.), Social Sciences & History
Community
