Experience

THE FAMILY DOCTORS

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Service Representative

  • Jan 2020 - Present

  Verify patient information, billing, medical coding and conduct claims examinations. Ensure that patient's insurance will cover required medical procedures or hospital stays. Educate the patient about their coverage. Communicated effectively via email, phone with plan participants to resolve issues pertaining to health benefits. Used Medical Terminology with Dr's and nurses on a daily basis. Verify patient information, billing, medical coding and conduct claims examinations. Ensure that patient's insurance will cover required medical procedures or hospital stays. Educate the patient about their coverage. Communicated effectively via email, phone with plan participants to resolve issues pertaining to health benefits. Used Medical Terminology with Dr's and nurses on a daily basis.



LSU Health Sciences Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Specialist

  • Apr 2017 - May 2019

  Managed an average of 100 patients per day and processed new claims utilizing the appropriate adjudication system. Ensured the accuracy of public information and materials. Ensured HIPAA compliance. Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts. Used Medical Terminology with Dr's and nurses on daily basis. Managed an average of 100 patients per day and processed new claims utilizing the appropriate adjudication system. Ensured the accuracy of public information and materials. Ensured HIPAA compliance. Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts. Used Medical Terminology with Dr's and nurses on daily basis.