Jan Tesař

Account Manager at Air Dispatch
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ
Languages
  • Czech Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Leadership & delegation
    Centre of Andragogy
    Feb, 2020
    - Sep, 2024
  • Soft skills & teaching skills
    ICT Pro s.r.o.
    Aug, 2019
    - Sep, 2024
  • Complex managerial skills training
    James Cook Languages s.r.o.
    Nov, 2017
    - Sep, 2024
  • IATA Dangerous Goods
    International Air Transport Association (IATA)
    Jan, 2014
    - Sep, 2024
  • Inventor Professional 2008 CZ
    Computer Agency o.p.s.
    May, 2008
    - Sep, 2024
  • AutoCAD 2008 CZ
    Computer Agency o.p.s.
    Apr, 2008
    - Sep, 2024

Experience

  • Air Dispatch
    • Czechia
    • Airlines and Aviation
    • 1 - 100 Employee
    • Account Manager
      • Oct 2019 - Present

      Responsible for managing day to day customer interface with assigned airlines. Ensure that airlines are provided with an accurate and punctual service by managing day to day staffing and shift allocation and ensuring that staff are properly trained to the airlines requirements.

    • British Airways Centralised Load Control Trainer
      • May 2022 - Present

      Authorised to deliver British Airways Load Control training in accordance with the requirments in the Airport Resolution Centre Manual

    • Line Manager
      • Mar 2018 - Present

      Team leader developing designated line staff holding evaluation meetings and annual apprasials. Provides support and ensure friendly work enviroment and mood within the team.

    • ULD Manager
      • Nov 2015 - Present

      Management and administration of logistic processes related with ULD stocks in a worldwide network of Finnair & Norwegian Air Shuttle.

    • Duty Manager
      • Sep 2015 - Present

      Management and supervision over a team of Load Controllers handling Weight & Balance procedures and issuing flight documentation such as Loading Instruction and Loadsheet. Provide employee trainings and creation of training materials.

    • Load Controller
      • Feb 2014 - Present

      Load Controller responsible for production of Weight & Balance documentation for customer airlines of Centralised Load Control (CLC) using processes and procedures specified for that carrier with relevant experience from operations of Air Berlin; SAS; Finnair; El Al; Thomas Cook, Norwegian and British Airways.

  • Menzies Aviation
    • Australia
    • Airlines and Aviation
    • 200 - 300 Employee
    • Ticketing Agent
      • Jan 2011 - Jan 2014

      Customer service oriented to collection of fees, coverage of irregularities and providing ticket sales and customer support for passengers of El Al; easyJet; Norwegian; Germanwings; Aer Lingus; Jet2; Vueling; Volotea; Wizz Air; Air One; Transavia; Belavia and Yakutia Airlines. Customer service oriented to collection of fees, coverage of irregularities and providing ticket sales and customer support for passengers of El Al; easyJet; Norwegian; Germanwings; Aer Lingus; Jet2; Vueling; Volotea; Wizz Air; Air One; Transavia; Belavia and Yakutia Airlines.

Education

  • Coventry University
    Bachelor of Engineering (BEng), European Engineering Studies - Aerospace
    2011 - 2012
  • Czech Technical University in Prague
    Master of Science (Ing.), Logistics, Technology and Management in Transportation
    2013 - 2016
  • Czech Technical University in Prague
    Air Transportation
    2008 - 2012
  • SPŠ sdělovací techniky, Panská, Prague
    Technical Lyceum
    2004 - 2008

Community

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