Terungwa Yaor

Customer Service Representative at Infostrategy Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Abuja, Federal Capital Territory, Nigeria, NG

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Bio

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Credentials

  • Mastering Communication and Public Speaking Skills
    Alison - Empower Yourself
    Apr, 2022
    - Oct, 2024
  • Building Rapport with Customers
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • Associate Member
    CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT
    Jun, 2019
    - Oct, 2024
  • Customer Relationship Management
    CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT
    Jun, 2019
    - Oct, 2024
  • Customer Service and Marketing
    Chartered Institute of Social Media and Digital Marketing
    Jun, 2019
    - Oct, 2024
  • Profeciency Certificate in Management
    Nigerian Institute of Mangement (NIM)

Experience

Education

  • Benue State University
    Bachelor of Arts - BA, Religion/Religious Studies
    2014 - 2018
  • College of Education Katsina-Ala
    Nigeria Certificate in Education, Christian Religious Studies/Social Studies
    2010 - 2013
  • Federal Government College, Vandeikya
    Senior School Certificate Examination (SSCE)
    2004 - 2010

Community

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