Experience

Vivitec

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Engagement

  • Feb 2020 - Present

  Your business relies on technology and Vivitec believes your technology experience should be Simple, Secure, and Reliable. Vivitec specializes in Cybersecurity Services and Completely Managed IT. Your business relies on technology and Vivitec believes your technology experience should be Simple, Secure, and Reliable. Vivitec specializes in Cybersecurity Services and Completely Managed IT.



Successful Growth Solutions, LLC.

• United States
• Information Technology and Services

• Chief Possibility Architect

  • Apr 2019 - Feb 2020

  Check out: www.successfulgrowth-global.com We are a fractional IT support partner focused on building high performing businesses through technology innovations and business alignment. We solve the challenges of downtime, inefficiencies, ineffectiveness, and scalability. Our purpose is to develop, enhance, and serve human potential with technology. Check out: www.successfulgrowth-global.com We are a fractional IT support partner focused on building high performing businesses through technology innovations and business alignment. We solve the challenges of downtime, inefficiencies, ineffectiveness, and scalability. Our purpose is to develop, enhance, and serve human potential with technology.



Higher State Technology

• United States
• Information Technology & Services
• 1 - 100 Employee

• Director of Client Experience

  • Sep 2015 - Apr 2019

  Higher State Technology is a Managed IT Service Provider based in Austin, Texas. Since 2004 we have been helping small and mid-sized companies save money on technology spending and eliminate the hassles experienced when attempting to manage a secure IT environment with limited internal resources. At HST we meet organizations where they are and partner with them to help them get where they want to be! In short, we assist our clients to lower their downtime, solve their their security… Show more Higher State Technology is a Managed IT Service Provider based in Austin, Texas. Since 2004 we have been helping small and mid-sized companies save money on technology spending and eliminate the hassles experienced when attempting to manage a secure IT environment with limited internal resources. At HST we meet organizations where they are and partner with them to help them get where they want to be! In short, we assist our clients to lower their downtime, solve their their security issues, and leverage their technology for greater business performance. Simply put, we help companies grow their business utilizing IT!

• Director of Revenue and Relationships

  • Jan 2018 - Mar 2019

  • Responsible for overseeing revenue activities across all HST Divisions, organizing strategies to increase profitability and optimize efficiencies, while meeting and exceeding financial objectives. • Develop, align and engage the talents, gifts, and motivated strengths of human capital potential into their chosen position. Ignite the passion within each individual contributor. Make work exciting and fun again to the point where our teammates look forward to going to work every day!… Show more • Responsible for overseeing revenue activities across all HST Divisions, organizing strategies to increase profitability and optimize efficiencies, while meeting and exceeding financial objectives. • Develop, align and engage the talents, gifts, and motivated strengths of human capital potential into their chosen position. Ignite the passion within each individual contributor. Make work exciting and fun again to the point where our teammates look forward to going to work every day! • Inspires, demonstrates, and transfers the vision of the Client for Life Experience into our client base, prospects, team members, channels and partners. Oversee planning, scoping, and managing for highest-quality client experience and results. Coordinates daily with key sales, PMO, and operational leaders to ensure all aspects of the client experience are communicated, aligned, transparent and consistent with the strategic growth plan. • Drives the business development process across HST divisions to determine client’s unmet needs, expand utilization of our services, launch new services into the accounts, innovate new service offerings specific to the needs of the account and revenue teams in relationship management, client communication and issue resolution. • Partner with sales, account, and project management teams across HST divisions to continually uncover, advance, and expand pockets of revenue. Assess client needs and ensure Roadmaps are delivering value to decision makers. Demonstrate our strategic planning process and ensure that our offering is relevant, differentiated and compelling. • Directs and oversees the overall policies, objectives, and initiatives of the revenue cycle activities to enhance the financial interaction along the relationship continuum. Analyzes sales and revenue data, and tracks numerous metrics related to the client relationship cycle from first and second dollar sales to billing and collections.



XMO Global

• Austin, Texas Area

• Executive Coach and CEO

  • Jan 2010 - Jan 2015

  XMO is a human capital development, business solutions, and employee engagement firm. At XMO, we are executive coaches and possibility architects who design blueprints for individuals and organizations to achieve success within their preferred future. We prioritize human capital development and engagement because it is the driving force within every nation, government, and business. One common factor among organizations worldwide is the need to more effectively understand and use their… Show more XMO is a human capital development, business solutions, and employee engagement firm. At XMO, we are executive coaches and possibility architects who design blueprints for individuals and organizations to achieve success within their preferred future. We prioritize human capital development and engagement because it is the driving force within every nation, government, and business. One common factor among organizations worldwide is the need to more effectively understand and use their people’s talents, skills, and energy. At XMO, Inc. I collaborate with, facilitate for, and coach C-suite in small to mid-sized businesses to improve performance related outcomes. Commencing with consultation, strategic and tactical planning, then follow through execution to improve bottom line profitability. Created breakthrough methodology for curriculum; coached clients in process of sales, personal and professional leadership innovations. Trained in seminar/ conference settings as well as personally coached thousands of people in groups, face to face, multi-media, via telephone and online. Presented curriculum material in front of thousands within US, Europe and Africa. Show less XMO is a human capital development, business solutions, and employee engagement firm. At XMO, we are executive coaches and possibility architects who design blueprints for individuals and organizations to achieve success within their preferred future. We prioritize human capital development and engagement because it is the driving force within every nation, government, and business. One common factor among organizations worldwide is the need to more effectively understand and use their… Show more XMO is a human capital development, business solutions, and employee engagement firm. At XMO, we are executive coaches and possibility architects who design blueprints for individuals and organizations to achieve success within their preferred future. We prioritize human capital development and engagement because it is the driving force within every nation, government, and business. One common factor among organizations worldwide is the need to more effectively understand and use their people’s talents, skills, and energy. At XMO, Inc. I collaborate with, facilitate for, and coach C-suite in small to mid-sized businesses to improve performance related outcomes. Commencing with consultation, strategic and tactical planning, then follow through execution to improve bottom line profitability. Created breakthrough methodology for curriculum; coached clients in process of sales, personal and professional leadership innovations. Trained in seminar/ conference settings as well as personally coached thousands of people in groups, face to face, multi-media, via telephone and online. Presented curriculum material in front of thousands within US, Europe and Africa. Show less



TriFusion

• United States
• Information Technology & Services
• 1 - 100 Employee

• Global Account Manager

  • Sep 2008 - Apr 2010

  Directly responsible to diversify customer base. Create and develop strategies and tactical plans then execute accordingly to obtain contractual agreements with OEM's, Fortune 500/ Global 2000 Corporations and large worldwide organizations needing solutions for sophisticated IT requirements and environments.

• Director of Sales - Inside

  • Nov 2006 - Sep 2008

  Reviewed market trends and analysis then developed and implemented strategic sales plans to accommodate corporate goals and lead metamorphosis of sales department. Directed sales forecasting activities and set performance goals accordingly. Determine staffing, training and performance evaluations. Analyzed and controlled expenses and set pricing schedules.



TruWest Credit Union

• United States
• Banking
• 100 - 200 Employee

• District Sales Manager - Texas

  • Nov 2005 - Nov 2006

  Guided and directed sales culture in mid-sized credit union with 750 million asset size in establishing a sales management process that supported a proactive selling environment by assisting Branch Sales Managers with sales forecasting, goal setting, strategic action planning and coaching of 35-40 sales staff. Authored, implemented and directed sales management evaluations, sales seminars, and sales coaching guide and sales software certifications.

• Business Development Manager

  • Nov 2004 - Nov 2005

  Consulted with senior management and executive team to lay a foundation for a business development department. Marketed credit union services to Fortune 500/ Global 2000 decision makers and large employers, performed analysis for sales opportunities, and identified needs to and a strategy to meet those needs. Coordinated and implemented promotions and recurring programs with value added benefits such as financial seminars, open enrollments, and marketing materials to build profitable long term… Show more Consulted with senior management and executive team to lay a foundation for a business development department. Marketed credit union services to Fortune 500/ Global 2000 decision makers and large employers, performed analysis for sales opportunities, and identified needs to and a strategy to meet those needs. Coordinated and implemented promotions and recurring programs with value added benefits such as financial seminars, open enrollments, and marketing materials to build profitable long term relationships. Authored and developed business development boot camp and trained over 25 Sales Managers and and Vice Presidents duplicateable business development process.