Terry Palmer

Training Program Manager at Airborne Public Safety Association
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Contact Information
us****@****om
(386) 825-5501
Location
Lafayette, Louisiana, United States, US

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Susan Tolle-Bryan

I have had the pleasure to work with Terry Palmer on the HAI Safety Committee and have been continually impressed with her diligent pursuit of the improvement of safety initiatives for our industry.

Matthew (Matt) Rigsby

Terry, is truely the utmost safety professional and has forge new ground in the area of Aviation/Helicopter Safety. Her straight forward and sensible approach to addressing safety issues has lead to a notable improvement in helicopter safety. Her desire and drive clearly make her excell amoung colleagues. She is always leading the pack when working in groups and on teams. It is truely an honor and pleasure to know and work with Terry!!

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Experience

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Training Program Manager
      • May 2022 - Present

      Develop and coordinate training opportunities, events, and resources for aviation departments in the public service sector. Enhance safety through training. Develop and coordinate training opportunities, events, and resources for aviation departments in the public service sector. Enhance safety through training.

    • United States
    • Airlines and Aviation
    • Senior Consultant Aviation Strategy, Safety, and Training
      • Nov 2016 - Present

      Business Strategy in the constantly evolving aviation industry. Who, What, When, Where and Why... Providing solutions that work! Proven results. Consultant, Expert Witness, Business Strategy, Safety & Risk Management, Training InitiativesDynamic speaker: Leadership, Motivation, Safety, Training, Mentoring°Connecting pilots, mechanics and operators with international safety and training resources necessary for safe operations and training to proficiency with today’s high-tech aircraft. °Scenario-based training, simulation, night vision goggles, inadvertent IMC, spatial disorientation, human factors, segment specific maintenance training, UAS training, and support. °Developing safety and training standards for pilots, maintenance, unique rotorcraft operations, and UAS.°Liaison with regulatory agencies, accreditation, and insurance°Resources with OEMs, Training Providers, FDM, NVG, Simulation°Advising aviation-based companies on IS-BAO, SMS, best practices and safety initiatives. °Business development strategies and marketing options together with research, networking and professional marketing plans including social media options.°Leadership development and mentoring for pilots, mechanics, engineers, management, and aviation support staff.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Board Member
      • Oct 2009 - Present

      The Commission on Accreditation of Medical Transport Systems (CAMTS) is a non-profit corporation offering world-wide accreditation for air and ground medical transports systems since 1990. CAMTS mission, as a peer review organization, is to improve patient care and transport safely by providing a voluntary, dynamic accreditation process through the development of standards, education, and services that support our vision. Contributing author "Safety and Quality in Medical Transport" The Commission on Accreditation of Medical Transport Systems (CAMTS) is a non-profit corporation offering world-wide accreditation for air and ground medical transports systems since 1990. CAMTS mission, as a peer review organization, is to improve patient care and transport safely by providing a voluntary, dynamic accreditation process through the development of standards, education, and services that support our vision. Contributing author "Safety and Quality in Medical Transport"

    • United States
    • Airlines and Aviation
    • 1 - 100 Employee
    • Chairperson for the HAI Training Working Group
      • Jun 2013 - Present

      The HAI Training Committee works with industry to establish standards for increased safety in flight training. The committee collaborates with the IHST Training Work Group and supports recommendations to the FAA regarding Advisory Circulars and regulation updates that meet the current training challenges. The Training Committee has expanded its mission to include a focus on helicopter maintenance and non-flying crew training.

    • HAI Safety Working Group Member
      • Feb 2006 - Present

      The HAI Safety Committee develops and promotes helicopter safety initiatives for HAI members and the international helicopter industry. The committee hosts the events at the annual Heli Expo. I am the host of the annual Safety Town Hall and participate in the Industry Safety Forum and Safety Directors Forum.

    • USHST Training Team
      • Mar 2008 - Present

      The US Helicopter Safety Team (USHST) includes implementation teams for SMS, Training, Infrastructure, Flight Data Management, and Maintenance. The Training team takes a proactive approach to safety in the training environment through best practices, community outreach and by submitting advisory circulars for FAA publication. Author of the "Training Toolkit"

    • Chairperson for the IHST Training Work Group
      • Mar 2008 - Apr 2012

      Chairperson for the the International Helicopter Safety Team (IHST) Training Work Group.Developing an implementation plan for reducing helicopter accidents through improved training programs, simulation and best practices.Created a Training Toolkit as a guide to develop and maintain an effective trainng department. http://ihst.orgDeveloped business strategy and projections to encourage training providers and aircraft manufacturers to provide helicopter simulators.Developed educational outreach to encourage operators to use the simulators and flight training devices in their training programs.Currently developing recommended practices for flight schools and flight instructors. Providing FAA with recommendations for updating the Practical Test Standards, Advisory Circulars and matrix for simulator training credit.

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Safety Specialist / Consultant
      • Jan 2022 - Mar 2022

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 400 - 500 Employee
    • Training Center Director
      • Sep 2012 - Nov 2018

      Director of the Helicopter Flight Training Center, a Metro Aviation company in Shreveport, LABuilt, filled and managed a successful training center in less than 5 years with 4 simulators, communication lab and maintenance training. Serviced more than 2000 trainees a year from 12 countries.Built a proactive training culture for all facets of the helicopter, air medical and law enforcement aviation operations. Developed and directed training programs for flight crew, maintenance, non-flying crew, medical crew and communication specialists. Helicopter simulators for EC135, EC145, AS350,and BH407.Developed relationships with industry experts to provide quality training initiatives. FlightSafety International, and Frasca provided helicopter simulators at the Helicopter Flight Training Center, a Metro Aviation company in Shreveport LA. Turbomeca provided factory training.Pratt & Whitney Factory training facilitated by FlightSafety.

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • FLIGHTSAFETY INTL Rotorcraft Programs and Business Development Manager
      • Oct 2000 - Apr 2012

      Industry Relationships: worked with industry associations to build connections and establish industry partnerships primarily in the helicopter industry.New Business Development: researched and developed strategies for new training programs and simulators.Marketing: expanded existing customer base through brand recognition and customer focus programs.Course Development: developed soft skill and human factor courses for pilots, medical crews, mechanics, and non-flying personnel including: Crew Resource Management (CRM), Air Medical Resource Management (AMRM), Maintenance Resource Management (MRM), Approach and Landing Accident Reduction (ALAR). Developed individual courses for both fixed wing and helicopter operations.Instructor: Instructed and facilitated courses for both helicopter and fixed wing operations in all of the courses listed.Dassault Falcon: Developed the initial and recurrent courses for the Falcon 10. Instructed in the Falcon 10 program from 2000-2005.

    • United States
    • 1 - 100 Employee
    • Training Coordinator, CRM Program Manager
      • 1997 - 2000

      Training Coordinator, Instructor, CRM Program ManagerDeveloped and Presented Human Factor and Safety Programs,Provided new hire courses including FAA Part 135 operations Training Coordinator, Instructor, CRM Program ManagerDeveloped and Presented Human Factor and Safety Programs,Provided new hire courses including FAA Part 135 operations

    • Airlines and Aviation
    • 1 - 100 Employee
    • General Manager
      • Feb 1989 - Apr 1997

      Directed flight operations: supervised flight school, maintenance, and corporate contracts. Directed flight operations: supervised flight school, maintenance, and corporate contracts.

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