Project Manager

• Mar 2022 - Present

Ghost Tour Guide

• Nov 2020 - Present

Director

• Oct 2019 - Present

Inaugural Director and Board member of the new Manly Warringah Football Association Ltd Inaugural Director and Board member of the new Manly Warringah Football Association Ltd

Project Manager

• Mar 2020 - Mar 2022

Senior Project Manager

• Jun 2017 - Mar 2020

As the ECM Project Manager I helped take the project from a business idea through the following stages: Establishment of a Steering Committee, market scan, tender and product selection, implementation and establishment to BAU status. As the ECM Project Manager I helped take the project from a business idea through the following stages: Establishment of a Steering Committee, market scan, tender and product selection, implementation and establishment to BAU status.

President

• Nov 2002 - Nov 2018

Overall leadership of club and club committee. We have teams for girls and boys, ladies and men. We have grown the club to over 1000 members and put it on a sound financial footing. Off the field we have built facilities such as a new amenities block and installed new flood lights. On the park we have had great success including NSW Ladies Champion of Champions for successive years in 2011 and 2012. Overall leadership of club and club committee. We have teams for girls and boys, ladies and men. We have grown the club to over 1000 members and put it on a sound financial footing. Off the field we have built facilities such as a new amenities block and installed new flood lights. On the park we have had great success including NSW Ladies Champion of Champions for successive years in 2011 and 2012.

Senior Project Manager

• Apr 2016 - Jun 2017

Utilising Agile Project Management approaches to help Robert Half and Protiviti clients with IT Project Management challenges. Utilising Agile Project Management approaches to help Robert Half and Protiviti clients with IT Project Management challenges.

ANZ Professional Services Manager

• Feb 2015 - Jan 2016

Kofax is a leading provider of smart process software applications that simplify the business critical First Mile of information intensive customer interactions. With a legacy of market leading capture technology it has moved into process management, analytics and mobile delivering solutions that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs. Kofax was acquired by Lexmark in May 2015. Reporting to the Vice President Professional Services (EMEA & APAC) I am responsible for the delivery of smart process applications to corporate client across ANZ. • Managing strategic relationship with clients to maximize business value for the investment made in the software • Manage large software implementation projects • Manage and develop a team of Architects, Senior Consultants and Project Managers • Support Channel partners with best practice knowledge and tools Achievements • Lowered cost of delivery for Business Process Software by up to 50% by utilising reusable package approach. • Reinvigorated delivery team from individual focus with low morale into high performing engaged unit. • Implemented PS Partner support program • Established programs to connect Kofax ANZ team internationally to leverage of global resources and knowledge pools.

Senior Manager Program Management

• Oct 2014 - Feb 2015

This is just my holding company name for projects that I worked on in this period. This is just my holding company name for projects that I worked on in this period.

Principal - Customer Centricity Program

• Nov 2012 - Aug 2014

As a $1bn company, Fuji Xerox Australia has many touch points with our customers. My job is to improve the experience we provide to our customers. I work with all our divisions to think about the customer holistically as they experience and engage with our brand and with all the people who represent us every day. I have implemented new Voice of Customer (VoC) systems to get customer input and then derive customer action plans. I report to the Chief Customer Officer with responsibility for all aspects of the Customer Experience Strategy and the Customer Centricity culture change program.

National Professional Services Manager, Global Services

• 2004 - Nov 2012

Over the 8 years I led the Professional Services team we helped the Global Services division double the size of its business to $120m revenue and almost 600 employees. Our focus was on providing a great Customer Experience whilst delivering highly technical business process outsourcing services to Australian and multi-national clients. Reporting to the Executive General Manager I led a team of Professional Consultants, Business Analysts, Technical Specialists and Project Managers that grew to over 120. I was responsible for the Professional Services strategy including capability and competency programs, sales support process development, practice framework development, utilisation management and associated cost centre management. I believe we were successful because we focussed on providing solutions that truly met the needs of our customers.

Regional Manager Information Management

• Dec 1994 - Jan 2000

Fuji Xerox Asia Pacific was the regional head office of the 9 Operating Companies that formed the FXAP group. This company was formed in 1992 after the acquisition by Fuji Xerox of Rank Xerox operations in the South Pacific territory and the merging with existing Fuji Xerox joint venture operations in Asia. The objective of the company was to establish a platform and organisation structure to implement an annual 20% YOY growth over the mid-range planning period. Reporting to the Chief Financial Officer, responsible for: o Development and execution of Regional Information Management strategies in support of overall regional objectives o Management of regional office Information technology, systems and services o Consulting to Operating Companies in Information Management and alignment to regional strategy o Liaison with Fuji Xerox (Japan) Information Management group and development of international strategy, policy and standards