Solution Delivery Manager

• feb 2022 - - Presente

Implementation Project Manager

• feb 2021 - feb 2022

Sustainment Project Leader

• giu 2019 - feb 2021

Implementation Project Leader I, II, & III

• dic 2014 - giu 2019

• Subject matter expert in 10 proprietary software modules across multiple concurrent versions,20 machines’ hardware and firmware, & numerous third-party support applications• Completed more than 100 software & hardware implementations with over 200 billable days• Simultaneously manage multiple onsite Cribmaster implementation & support projects• Lead conference calls with client project team to understand project goals and internalprocesses to set expectations of the implemented solution• Guide clients through preparation for imports of inventory, employee, supplier, and cost centerdata into SQL databases• Facilitate communication between client IT and HR with internal integrations team• Coordinate with client IT to discuss network requirements, set up SQL Server, and configure IISfor web applications• Design and implement custom reports using Crystal Reports 10• Optimize and Document business processes that utilize the Cribmaster solutions• Conduct onsite and remote training sessions with client administrators and end-users• Implement innovative RFID solutions to monitor tagged inventory, tools, and employeeresources• Create custom T-SQL queries, views, and triggers in Microsoft SQL Server• Collaborated cross-functionally with many internal departments including Software QA, Sales, Technical Support, Product Acceptance, & Training

Commercial Customer Representative (Outside Sales)

• set 2012 - ago 2014

• Sold and Marketed automotive parts and value-added services to independently owned garages, dealerships, and fleets in Cobb and Cherokee counties• Managed account base of 150 Focus Accounts• Planned and completed 65+ weekly sales calls• Generated $463,273 (120% to Target) in incremental sales in 2013 for a total territory sales of $1,111,260o Top 10 ranked sales of CCR Sales Team in Atlanta, Charlotte, Orlando & Denver• Generated $204,722 in incremental sales for 2014 YTD (through 2nd Qtr) for a total territory sales of $889,005• Effectively utilized Salesforce CRM Software too Create 4-week period Territory Planso Log sales call descriptionso Generate Leads for inter-departmental sales teams

Assistant Manager

• ago 2007 - set 2012

• Hired, Trained, and Led a 13+ person team to achieve District and Regional sales goals• Increased photo department sales 6.3% (Compared to District Avg -11%) by targeting local businesses to increase inkjet refill sales• Tracked basic and non-basic department sales trends• Forecasted & Purchased seasonal merchandise needs on AS/400 inventory management software• Generated inter-store transfer reports for SKU smoothing across 20+ store district• Executed Planogram resets and appropriate Location Maintenance• Developed and Maintained working relationships with vendors

Business Management Intern

• mag 2007 - ago 2007

Worked with store and district managers to learn about and complete projects in all aspects of retail management which included:- Merchandising- Analysis of Financial Statements- Inventory Control- Purchasing- Forecasting- HR Functions (payroll, timecards, new employee set up, & interviewing)- Loss Prevention/Asset Protection.