Terry Walsh
Product Manager at Checkit- Claim this Profile
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Topline Score
Bio
David Nagle
I had the pleasure of working with Terry for many years as colleagues in the eSight Professional Services team. Terry was a talented member of the team and an excellent consultant, who combined his passion for technology with a deep knowledge of the company’s flagship product. I always admired the way Terry invested time in building relationships and his great rapport with our key customers. When visiting customer sites, Terry was highly skilled at identifying how the use of the product can be extended within an organisation which often led to customers increasing their spend on additional services which was an important revenue stream for the business. Most of all Terry was fun, kind and someone who always made time to help people.
Ricardo Martins
I had the pleasure of working with Terry in the same company. Exceptional Product Owner skills by connecting the bridge between clients, operations and development. His skills and dedication to his role made the product and connections with the clients stronger day by day. Always available to help me when I needed it. A five⭐⭐⭐⭐⭐ employee.
David Nagle
I had the pleasure of working with Terry for many years as colleagues in the eSight Professional Services team. Terry was a talented member of the team and an excellent consultant, who combined his passion for technology with a deep knowledge of the company’s flagship product. I always admired the way Terry invested time in building relationships and his great rapport with our key customers. When visiting customer sites, Terry was highly skilled at identifying how the use of the product can be extended within an organisation which often led to customers increasing their spend on additional services which was an important revenue stream for the business. Most of all Terry was fun, kind and someone who always made time to help people.
Ricardo Martins
I had the pleasure of working with Terry in the same company. Exceptional Product Owner skills by connecting the bridge between clients, operations and development. His skills and dedication to his role made the product and connections with the clients stronger day by day. Always available to help me when I needed it. A five⭐⭐⭐⭐⭐ employee.
David Nagle
I had the pleasure of working with Terry for many years as colleagues in the eSight Professional Services team. Terry was a talented member of the team and an excellent consultant, who combined his passion for technology with a deep knowledge of the company’s flagship product. I always admired the way Terry invested time in building relationships and his great rapport with our key customers. When visiting customer sites, Terry was highly skilled at identifying how the use of the product can be extended within an organisation which often led to customers increasing their spend on additional services which was an important revenue stream for the business. Most of all Terry was fun, kind and someone who always made time to help people.
Ricardo Martins
I had the pleasure of working with Terry in the same company. Exceptional Product Owner skills by connecting the bridge between clients, operations and development. His skills and dedication to his role made the product and connections with the clients stronger day by day. Always available to help me when I needed it. A five⭐⭐⭐⭐⭐ employee.
David Nagle
I had the pleasure of working with Terry for many years as colleagues in the eSight Professional Services team. Terry was a talented member of the team and an excellent consultant, who combined his passion for technology with a deep knowledge of the company’s flagship product. I always admired the way Terry invested time in building relationships and his great rapport with our key customers. When visiting customer sites, Terry was highly skilled at identifying how the use of the product can be extended within an organisation which often led to customers increasing their spend on additional services which was an important revenue stream for the business. Most of all Terry was fun, kind and someone who always made time to help people.
Ricardo Martins
I had the pleasure of working with Terry in the same company. Exceptional Product Owner skills by connecting the bridge between clients, operations and development. His skills and dedication to his role made the product and connections with the clients stronger day by day. Always available to help me when I needed it. A five⭐⭐⭐⭐⭐ employee.
Credentials
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Advanced Certified Scrum Product Owner (ACSPO)
Scrum AllianceApr, 2023- Oct, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceJan, 2021- Oct, 2024
Experience
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Checkit
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Netherlands
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Advertising Services
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1 - 100 Employee
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Product Manager
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Aug 2021 - Present
In this role, I have identified new revenue streams by managing key business analysis of customer and market requirements and championing new features and product opportunities. I have grown and improved many of my product management abilities while working closely with the commercial and marketing teams. My successes: ✓ Progressing Checkit’s energy and smart building product ranges through owning the roadmap ✓ Integrating 3rd party sensors into the Checkit ecosystem to relieve supply chain issues caused by a reliance on proprietary hardware and further enhancing new and existing revenue streams ✓ Conducting niche market research, identifying requirements and business proposition for legionella monitoring, effectively product managing from inception to full market launch ✓ Overhauling the call centre processes thus leading to increased adherence to SLA’s, removing reliance on forecasting and reducing associated costs whilst continuing to maintain the high quality of service Show less
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eSight Energy
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United Kingdom
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Software Development
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Product Owner
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Jun 2019 - Aug 2021
In this role, I have brought about significant revenue increases by managing key business analysis of customer and market requirements and identifying new features and product opportunities. I have grown and improved many of my product ownership abilities while also developing key project management and business analysis skills. My successes: ✓ Product managing a number of original products from inception right through to full market launch✓ Implementing an enhanced product management process, ensuring the correct observation of Agile concept processes and improving requirements, specifications and product vision✓ Leading external development teams to successfully deliver new and innovative products and functionality✓ Eliciting customer requirements and utilising the information to define functional business requirement specifications✓ Maintaining the development backlog and writing comprehensive specifications for new products, features and change requests Show less
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Senior Consultant
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Jun 2013 - Jun 2019
In this position, I product managed multiple products through from inception to market launch and utilised PRINCE2 methodologies to manage several global projects.My successes: ✓ Completed the world-wide rollout of the company’s largest ever project within four months, leading to excellent feedback from the major telecommunications customer✓ Discovered key areas for improvement through the collection of feedback on project disciplines and technical areas, including potential system improvements and sales opportunities✓ Delivered fresh new products and functionality through the efficient management of external development teams, and diligently mentored and trained top-performing staff members to encourage career development✓ Provided excellent customer service and maintaining strong professional relationships with customers at all levels✓ Identified innovative features and product opportunities through the accurate business analysis of customer and market requirements✓ Recognised customer needs before defining functional business requirement specifications✓ Worked with various other departments to ensure improved support, implementation and development processes✓ Designed complex software enhancements, detailed training guides and in-depth product literature and configured supplied systems and software to specified requirements✓ Wrote key product specifications for products, features and change requests Show less
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Digital Healthcare
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Singapore
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Wellness and Fitness Services
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Consultant
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May 2012 - Nov 2013
In this role I brought about an increase in business revenue and a general product improvement through the provision of constructive feedback on customer experience. My successes: ✓ Successfully delivered the first live sites for a new software that adopted the common pathway in Diabetic Retinopathy Screening for NHS trusts, a concept that was later implemented nationally ✓ Responsible for the management of the company’s UK and international projects and led the installation and configuration of both new and existing customer systems ✓ Directed the end-to-end delivery of the customer solutions that adapted functionality configuration to specified requirements ✓ Trained both clients and all levels of staff, provided technical support to the company’s applications and product portfolio ✓ Improved support and implementation processes through close collaboration with other departments Show less
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System Analyst
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Mar 2007 - May 2012
In this position, I managed end-to-end project delivery and assisted with the comprehensive training of both clients and internal staff members. My successes: ✓ Re-designed and re-built the company intranet from scratch and efficiently tested new releases and custom developments to guarantee that they met the design specification ✓ Utilised analytical research and deep analysis to accurately design and develop effectual solutions for various technical hardware and software limitations ✓ Demonstrated outstanding customer service to both remote and in-person clients, built long-lasting professional relationships, and successfully improved the reputation of the company ✓ Participated in the development life cycle, wrote in-depth technical documentation, user guides, and functional specifications Show less
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