I worked with Terry for many years as an engineer and then after I became a manager. As an engineer I was impressed with his technical knowlege and his ability to mentor and teach. As a manager I was impressed with his professionalism and phenominal customer service skills.

Terry Moore is the "Best of the Best" of all telephone men that I have ever known. With 43 years in the telephone business, there is no other Avaya engineer I have ever worked with that knows more about Western Electric / AT&T / Lucent / Avaya phone systems, Legacy and Converged. Terry is a Master of Hardware and Hardware Architecture and is also one of the best Avaya Tier 3 Engineers in the world with MST (Message Sequence Trace). He's one of the most sought after Avaya Tier 3 mentors that I know and I am proud to be one of his many students. Terry has been training and sharing his knowledge with everyone since the early 1990's when he joined AT&T Tier 3. This trend continued with the Lucent and Avaya spinoffs even after he retired from Avaya in 2001 and remained on at Avaya as a contractor until 2008. People like Terry are very rare cannot be replaced. His dedication is unmatched. There is no number of employees that can be hired to fill the gap that was made when Avaya decided not to use contractors in Tier 3 any longer.

I worked with Terry for many years as an engineer and then after I became a manager. As an engineer I was impressed with his technical knowlege and his ability to mentor and teach. As a manager I was impressed with his professionalism and phenominal customer service skills.

Terry Moore is the "Best of the Best" of all telephone men that I have ever known. With 43 years in the telephone business, there is no other Avaya engineer I have ever worked with that knows more about Western Electric / AT&T / Lucent / Avaya phone systems, Legacy and Converged. Terry is a Master of Hardware and Hardware Architecture and is also one of the best Avaya Tier 3 Engineers in the world with MST (Message Sequence Trace). He's one of the most sought after Avaya Tier 3 mentors that I know and I am proud to be one of his many students. Terry has been training and sharing his knowledge with everyone since the early 1990's when he joined AT&T Tier 3. This trend continued with the Lucent and Avaya spinoffs even after he retired from Avaya in 2001 and remained on at Avaya as a contractor until 2008. People like Terry are very rare cannot be replaced. His dedication is unmatched. There is no number of employees that can be hired to fill the gap that was made when Avaya decided not to use contractors in Tier 3 any longer.

I worked with Terry for many years as an engineer and then after I became a manager. As an engineer I was impressed with his technical knowlege and his ability to mentor and teach. As a manager I was impressed with his professionalism and phenominal customer service skills.

Terry Moore is the "Best of the Best" of all telephone men that I have ever known. With 43 years in the telephone business, there is no other Avaya engineer I have ever worked with that knows more about Western Electric / AT&T / Lucent / Avaya phone systems, Legacy and Converged. Terry is a Master of Hardware and Hardware Architecture and is also one of the best Avaya Tier 3 Engineers in the world with MST (Message Sequence Trace). He's one of the most sought after Avaya Tier 3 mentors that I know and I am proud to be one of his many students. Terry has been training and sharing his knowledge with everyone since the early 1990's when he joined AT&T Tier 3. This trend continued with the Lucent and Avaya spinoffs even after he retired from Avaya in 2001 and remained on at Avaya as a contractor until 2008. People like Terry are very rare cannot be replaced. His dedication is unmatched. There is no number of employees that can be hired to fill the gap that was made when Avaya decided not to use contractors in Tier 3 any longer.