House Parent

• Feb 2022 - Present

Teaching Assistant

• May 2021 - Feb 2022

Special Education Teaching Assistant

• Feb 2021 - Apr 2021

Worked as a Teaching Assistant for high school students with special needs. Worked as a Teaching Assistant for high school students with special needs.

Unemployed

• Jul 2020 - Feb 2021

Customer Engagement Manager

• Aug 2015 - Jun 2020

I managed a portfolio of Key and Lead accounts. This entailed a range of responsibilities including, but not limited to, the creation of customer assets (videos, press releases, success stories, television ads), building relationships with account teams and C-suite executives at customer accounts, helping to elevate both Oracle’s and customer brands through thought leadership opportunities and collateral. I was instrumental in promoting customer involvement and attendance at Oracle events. Some examples include keynote speakers, session speakers, C-suite roundtables, and analyst and press interviews. Show less

Teacher Assistant & Substitute Teacher

• 2008 - 2011

I worked as part of a three person teaching team in the “School within a School” program with both general and special education students to remediate class or SOL failures. This required knowledge of up to 15 individual class subjects per semester. The program used was computer based but learning techniques included supplementing the program with outside readings, flashcards, worksheets, and practice tests all individualized to meet each student’s personal needs. I also worked as a substitute teacher for all grade levels within the district with a long term assignment in the high school computer lab. This entailed maintaining computers, troubleshooting software issues, and supervising classes. Show less

Adjunct Professor

• Jan 2008 - May 2008

I instructed college students in aspects of Professional Development. The curriculum included, but was not limited to, networking, goal setting, resume preparation, interviewing skills, effective communication, sexual harassment, time management, diversity, ethics, and oral presentation skills. I instructed college students in aspects of Professional Development. The curriculum included, but was not limited to, networking, goal setting, resume preparation, interviewing skills, effective communication, sexual harassment, time management, diversity, ethics, and oral presentation skills.

Cross Utilized Agent

• 2007 - 2007

Top priority was superb customer service while marshaling aircraft in and out of gates, loading and unloading passenger luggage, airfreight, and company mail, greeting passengers, issuing tickets, and providing seat assignments. Duties also included checking baggage, board flights, and re-booking passengers, all in a prompt and friendly manner. Assisted special needs passengers as needed. Top priority was superb customer service while marshaling aircraft in and out of gates, loading and unloading passenger luggage, airfreight, and company mail, greeting passengers, issuing tickets, and providing seat assignments. Duties also included checking baggage, board flights, and re-booking passengers, all in a prompt and friendly manner. Assisted special needs passengers as needed.

Regional Manager

• 2005 - 2006

Managed all store operations including direct sales, customer service, interviewing, hiring, managing staff, scheduling, purchasing, expediting, marketing, advertising, promotions, generating statistical reports, payroll, record keeping, and maintaining employee files. Participated in community networking events, fostered new business, and created and executed customer incentive programs. Managed all store operations including direct sales, customer service, interviewing, hiring, managing staff, scheduling, purchasing, expediting, marketing, advertising, promotions, generating statistical reports, payroll, record keeping, and maintaining employee files. Participated in community networking events, fostered new business, and created and executed customer incentive programs.

Administrative Assistant

• 2003 - 2004

Maintained quality data in SAP database, processed certificates of analysis, created presentations, generated daily statistical reports, document control, and editing and publishing SOPs. Maintained quality data in SAP database, processed certificates of analysis, created presentations, generated daily statistical reports, document control, and editing and publishing SOPs.

Executive Secretary

• 1988 - 2003

Provided document control functions for MeadWestavco (see above) as well as data entry, desktop publishing, receptionist, correspondence, and statistical reporting. Various assignments throughout tenure with Manpower. Provided document control functions for MeadWestavco (see above) as well as data entry, desktop publishing, receptionist, correspondence, and statistical reporting. Various assignments throughout tenure with Manpower.

West Coast Regional Service Administrator

• 1996 - 1998

Maintained RMA (Returns) database in SAP, conducted internal SAP training, invoicing, customer service, and administrative duties as required. Supported Regional Service Manager and service engineers. Maintained RMA (Returns) database in SAP, conducted internal SAP training, invoicing, customer service, and administrative duties as required. Supported Regional Service Manager and service engineers.

Senior Coordinator

• 1995 - 1996

Supported a director, manager, and staff in the Commodities Department. Conducted research and analysis, statistical reporting, data entry, generated purchase orders, expedited orders, and performed administrative duties as needed. Position started as a temporary position through Superior Design and then became FTE after 10 months. Supported a director, manager, and staff in the Commodities Department. Conducted research and analysis, statistical reporting, data entry, generated purchase orders, expedited orders, and performed administrative duties as needed. Position started as a temporary position through Superior Design and then became FTE after 10 months.

Data Coordinator

• 1992 - 1994

Supported Corporate Resources Manager, processed resumes, maintained the internal and external job posting databases, managed Employee Referral database, screened calls, and provided excellent customer service. Position started as a temporary assignment through Nelson Personnel and then became a Sun Microsystems FTE Supported Corporate Resources Manager, processed resumes, maintained the internal and external job posting databases, managed Employee Referral database, screened calls, and provided excellent customer service. Position started as a temporary assignment through Nelson Personnel and then became a Sun Microsystems FTE