Experience

Watch Shop Ltd

• Retail
• 1 - 100 Employee

• Head Of Buying

  • Dec 2016 - Present

  Working with a passionate buying and merchandising team across multiple categories in both online and retail environments in multiple countries, planning and building sustainable, brand-right growth with key suppliers and partners.Understanding trends and emerging brands and category opportunities within each market, while maintaining optimal quality of presentation online and in store using manufacturer and in-house capabilities and resources.Maintaining and influencing day to day trade and key metrics of budgets, availability, stock builds, range updates.Working with suppliers and brands around marketing initiatives including television campaigns. Show less

• Buyer & Online Merchandiser

  • Dec 2009 - Present

  Working with brands to maximise potential within online sales environment.Creating and merchandising new product with images, specifications and features, as well as descriptions.Analysing sales information to detect trends and patterns in consumer buying and brand performance, and working to further enhance sales performance.Buying into new brands and ranges adequately to cover demand, while remaining within budget.Ensuring adequate replenishment is carried out regularly to maintain stocks at a suitable level while remaining to a variable budget, and phasing out obsolete lines. Show less



Watchshop

• Reading, United Kingdom

• Senior Buyer & Online Merchandiser

  • Apr 2015 - Present

  Working with brands to maximise potential within both the online sales environment and store. Creating and merchandising new product with images, specifications and features, as well as descriptions, image content. Analysing sales information to detect trends and patterns in consumer buying and brand performance, and working to further enhance sales performance through range extensions and critical buying. Buying into new brands and ranges adequately to cover demand, while remaining within budget. Ensuring adequate replenishment is carried out regularly to maintain stocks at a suitable level while remaining to a variable budget, and phasing out obsolete lines. Show less



KJM Reading

• Reading, United Kingdom

• Parts Supervisor & Service Advisor

  • Sep 2008 - Dec 2009

  KJM was the Nissan main dealer in Reading, having taken over from Rowstock Nissan, and expanding to include Fiat. The company was bought out after I left, and has become WLMG. My activities included: Dealing with a large number of trade and private customers to provide parts for Nissan and Fiat passenger and commercial vehicles, using parts catalogues, service manuals, technical guides and similar to allow me to source the correct part. Quoting customers for LPG conversions, and answering any queries they may have on the matter. Interviewed on BBC Berkshire about the company and process. Stock management for a busy workshop and parts department, including pre picking for service jobs. Managing parts stock levels in line with company budgets, as well as increasing sales to both trade and public, including opening large accounts with BP research division and several accident repair specialists. Service reception work including meeting and greeting customers, booking in cars for service or repair, as well as diagnostic work. Invoicing and handing back vehicles after repair and explaining work carried out wherever needed, as well as advising on future maintenance. Show less



SDK Jewellers Ltd

• Retail Assistant & Watch Specialist

  • Aug 2006 - Dec 2007

  General customer service and sales of precious metal jewellery and watches, as well as dealing with minor repairs, and liaising with an off site workshop for major repairs and remodelling of items. Helped with initial launch of the website, picking and packing orders, as well as stock handling. General customer service and sales of precious metal jewellery and watches, as well as dealing with minor repairs, and liaising with an off site workshop for major repairs and remodelling of items. Helped with initial launch of the website, picking and packing orders, as well as stock handling.



KwikFit

• Netherlands
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Tyre & Exhaust Fitter

  • Jan 2005 - Sep 2006

  Fitting tyres, batteries, exhausts, braking and suspension components to a wide range of vehicles. Trained to carry out 4 wheel laser alignment on a variety of vehicles, as well as using traditional mirror guaging equipment. Greeting and advising customers on the best products for their vehicle, allowing them to make informed decisions. Working to branch and regional sales targets for tyre sales and supplementary revenue such as four wheel alignment. Fitting tyres, batteries, exhausts, braking and suspension components to a wide range of vehicles. Trained to carry out 4 wheel laser alignment on a variety of vehicles, as well as using traditional mirror guaging equipment. Greeting and advising customers on the best products for their vehicle, allowing them to make informed decisions. Working to branch and regional sales targets for tyre sales and supplementary revenue such as four wheel alignment.



in-volve

• Slough, United Kingdom

• Volunteer Outreach Worker

  • Jul 2003 - Sep 2003

  Working to help promote drug awareness amongst young people in the Slough area. Working with a diverse skill set in my colleagues, we were able to provide workshops, activities, while helping young people gain sensible, practical advice about substance use and abuse. Working to help promote drug awareness amongst young people in the Slough area. Working with a diverse skill set in my colleagues, we were able to provide workshops, activities, while helping young people gain sensible, practical advice about substance use and abuse.