Terry M.
Senior Support Engineer at The Instillery- Claim this Profile
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Experience
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The Instillery
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New Zealand
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Information Technology & Services
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100 - 200 Employee
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Senior Support Engineer
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Aug 2023 - Present
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Field Engineer
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Apr 2022 - Aug 2023
-Full time onsite support for one of New Zealand's largest private wealth firms-L2/L3 Systems Administration-Server Maintenance (100+ Servers)-Server Builds / Decom-PKI - Certificate Management -VMWare Horizon / vSphere-Azure-AD-Intune App Packaging / Script Deployment-Veeam Backups-Zerto Replication-Exchange-User Management-Proactive End-User Support-Reporting
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DTSL
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New Zealand
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IT Services and IT Consulting
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100 - 200 Employee
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Lead Desktop Engineer
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Oct 2021 - Apr 2022
HealthAlliance: (Te Whatu Ora Counties Manukau - Middlemore Hospital - Windows 10 Upgrade Project)-Consulting with the Project Management team to ensure the smooth rollout of clinical systems and applications-Training and mentoring a team of exceptional desktop engineers for the successful upgrade of DHB systems.-Assisting with the planning of hardware resources for clinical and non-clinical areas of Middlemore Hospital and satellite CMH sites.-Ordering required desktops and laptops as per deployment requirements. Show less
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Desktop Engineer
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May 2021 - Oct 2021
HealthAlliance:(Te Whatu Ora Counties Manukau - Middlemore Hospital - Windows 10 Upgrade Project)-Performing upgrades and swaps of DHB workstations and laptops.-End User Support (Clinical/Non-Clinical) Face to face / Remote / Phone / Cherwell Ticketing System-Imaging Devices via PXE and Offline SCCM Media-Active Directory Management-Application Deployment-Licence Administration-SCCM-Microsoft Azure: Building Intune devices (Autopilot) and ensuing users are in the correct AAD groups-Assisting healthAlliance build squad with troubleshooting-Hyper-V / VMware VM Deployments-User Data Migration-Post-Upgrade Support Show less
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Mighty Ape Limited
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New Zealand
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Retail
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1 - 100 Employee
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Computer Technician
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Oct 2020 - Mar 2021
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Education
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Techtorium
Diploma in Cloud Management Level 7, Information Technology -
Whitecliffe - Technology & Innovation
Diploma in Systems Administation Level 6, Information Technology