Terry M.

Senior Support Engineer at The Instillery
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Location
Auckland, Auckland, New Zealand, NZ

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Experience

    • New Zealand
    • Information Technology & Services
    • 100 - 200 Employee
    • Senior Support Engineer
      • Aug 2023 - Present

    • Field Engineer
      • Apr 2022 - Aug 2023

      -Full time onsite support for one of New Zealand's largest private wealth firms-L2/L3 Systems Administration-Server Maintenance (100+ Servers)-Server Builds / Decom-PKI - Certificate Management -VMWare Horizon / vSphere-Azure-AD-Intune App Packaging / Script Deployment-Veeam Backups-Zerto Replication-Exchange-User Management-Proactive End-User Support-Reporting

    • New Zealand
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Lead Desktop Engineer
      • Oct 2021 - Apr 2022

      HealthAlliance: (Te Whatu Ora Counties Manukau - Middlemore Hospital - Windows 10 Upgrade Project)-Consulting with the Project Management team to ensure the smooth rollout of clinical systems and applications-Training and mentoring a team of exceptional desktop engineers for the successful upgrade of DHB systems.-Assisting with the planning of hardware resources for clinical and non-clinical areas of Middlemore Hospital and satellite CMH sites.-Ordering required desktops and laptops as per deployment requirements. Show less

    • Desktop Engineer
      • May 2021 - Oct 2021

      HealthAlliance:(Te Whatu Ora Counties Manukau - Middlemore Hospital - Windows 10 Upgrade Project)-Performing upgrades and swaps of DHB workstations and laptops.-End User Support (Clinical/Non-Clinical) Face to face / Remote / Phone / Cherwell Ticketing System-Imaging Devices via PXE and Offline SCCM Media-Active Directory Management-Application Deployment-Licence Administration-SCCM-Microsoft Azure: Building Intune devices (Autopilot) and ensuing users are in the correct AAD groups-Assisting healthAlliance build squad with troubleshooting-Hyper-V / VMware VM Deployments-User Data Migration-Post-Upgrade Support Show less

    • New Zealand
    • Retail
    • 1 - 100 Employee
    • Computer Technician
      • Oct 2020 - Mar 2021

Education

  • Techtorium
    Diploma in Cloud Management Level 7, Information Technology
    2020 -
  • Whitecliffe - Technology & Innovation
    Diploma in Systems Administation Level 6, Information Technology
    2018 - 2019

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