Experience

Consociate

• India
• Construction

• Chief Financial Officer - Champion of Innovation and Growth

  • May 2016 - Present

  Decatur, Illinois Area The Chief Financial Officer (CFO), and Champion of Innovation and Growth is accountable for driving integration and alignment between all revenue-related functions, including program development, marketing, sales operations, sales activity, client support, pricing, cost-containment programs, vendor relations, and revenue management. The CFO reports directly to the Chief Executive Officer (CEO). Performance Duties: •Financial accounting and reporting: Supervise the finance unit and… Show more The Chief Financial Officer (CFO), and Champion of Innovation and Growth is accountable for driving integration and alignment between all revenue-related functions, including program development, marketing, sales operations, sales activity, client support, pricing, cost-containment programs, vendor relations, and revenue management. The CFO reports directly to the Chief Executive Officer (CEO). Performance Duties: •Financial accounting and reporting: Supervise the finance unit and act as the chief financial spokesperson for the organization •Client relations: Oversee and develop client support services to ensure that clients receive top-notch, customer-focused, attention •Customer satisfaction: Construct corporate communication processes that maintain a complete customer feedback loop to ensure customer satisfaction •Programs and services: Develop viable, innovative and profitable solutions – that are delivered to clients in a remarkable manner •Pricing strategies and execution: Establish fees and vendor arrangements for each solution, generating a fair return to Consociate, and significant, measurable value to clients •Sales performance: Create and deploy sales strategies and tactics that build a pipeline with trusted brokers/consultants, carriers, providers, vendors and clients as well as assisting in the development and negotiation of contracts •Advertising and promotion: Collaborate with the executive team and deploy effective marketing campaigns and communication strategies, to generate revenue that can be analyzed and refined to isolate the activities that generate the greatest ROI •Revenue maximization: Generate revenue through activities, services and programs that positively impact our clients (save them money and/or time) and allow Consociate, its employees and families, and our communities - to flourish

• Chief Operating Officer

  • Oct 2007 - May 2016

  Decatur, Illinois Area ; Oversee the operations of a Third Party Claims Administrator (including Financial Accounting and Metrics, Operational Metrics, Human Resources, Employee Benefits, Client Management, Operational Systems, Reinsurance Marketing, Reinsurance Claims, Compliance, Vendor Management, Vendor Contracts and Business Strategy) Report directly to the Sr. Vice President and Owner of the company Evaluate and map all processes, internal controls, systems and staffing levels Resolve client issues… Show more ; Oversee the operations of a Third Party Claims Administrator (including Financial Accounting and Metrics, Operational Metrics, Human Resources, Employee Benefits, Client Management, Operational Systems, Reinsurance Marketing, Reinsurance Claims, Compliance, Vendor Management, Vendor Contracts and Business Strategy) Report directly to the Sr. Vice President and Owner of the company Evaluate and map all processes, internal controls, systems and staffing levels Resolve client issues and assist brokers/agents in sales/bidding process Assist account managers and brokers with plan design and cost containment strategies Act as Senior Level Benefits Consultant (including benefit communications, product sales, and carrier negotiations



Archer Daniels Midland Company

• Employee Benefits Manager

  • May 2000 - Oct 2007

  Managed the design and delivery of all U.S. and Canadian benefits (including Pension, SERP, 401(k)/ESOP, Executive Deferred Compensation, RRSP, Medical, Prescription, Dental, FSA, Life, AD&D, STD, LTD, and other voluntary benefits - Long-term Care, Legal Plan, Group Auto/Home, Transportation Reimbursement, Adoption Assistance, Stock Purchase, and College Savings. Oversaw the Production, Processes and Performance Reviews of 5 direct reports and 8 other staff members within very different… Show more Managed the design and delivery of all U.S. and Canadian benefits (including Pension, SERP, 401(k)/ESOP, Executive Deferred Compensation, RRSP, Medical, Prescription, Dental, FSA, Life, AD&D, STD, LTD, and other voluntary benefits - Long-term Care, Legal Plan, Group Auto/Home, Transportation Reimbursement, Adoption Assistance, Stock Purchase, and College Savings. Oversaw the Production, Processes and Performance Reviews of 5 direct reports and 8 other staff members within very different roles and skill sets - operating under the following areas in our Department. Communications - involved in strategy, editing and writing of all mass communications (including summary plan descriptions, updates, newsletters, annual enrollment materials) Compliance and Reporting - reviewed and authorized bills for payment, reviewed and signed-off on all annual filings (such as 5500's, Annual Info Returns), participated in actuarial valuation discussions, reviewed departmental accounting reports Health & Welfare Administration - involved in plan design and strategy, annual rate setting, and analysis of accounting accrual/reserves. Oversaw the daily administration (mostly outsourced recently to Hewitt) - including managing vendors/carriers, making final decisions in regards to elevated (not routinely handled by Hewitt's or ADM's call center) claim, eligibility and enrollment issues. ADM had over 250 variations of health benefit programs. Retirement Plan Administration - oversaw the defined benefit pension, the defined contribution 401(k), the ESOP and the Executive Deferred Compensation Plans - including working with actuaries on funding and accounting issues, working with consultants on investment analysis, and managing the administration of the plans and the vendors involved in the processes Special Projects - vendor and system implementations (including Health and Welfare outsourcing, Defined Benefit Administration co-sourced system), and acquisitions Show less



Country Insurance and Financial

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Insurance and Financial Services Agent

  • Mar 1997 - Apr 2000

  Sold and serviced all lines of individual insurance, as well as group health insurance Achieved "All-American" status for sales production

• Employee Benefits Analyst

  • Jul 1995 - Feb 1997

  Audited and reviewed processes, reporting and payments Implemented process controls and procedures Managed vendor relations and performance agreements

• Senior Auditor

  • May 1992 - Jun 1995

  Supervised field and corporate financial and compliance audits



Crowe, Chizek and Company

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Auditor

  • Aug 1989 - Apr 1992

  Participated in external financial audits, with an emphasis on healthcare organizations