Experience

Baywater Healthcare

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Manager

  • Jan 2017 - Present

  • Day to day management of field based Healthcare Technicians and Workshop Technicians• Offering leadership to Senior Technicians• Safety performance of the Regional Team• Managing absence and cover for the region• Managing emergency call out rota and work allocation• Staff performance and annual staff review• Effectively managing regional resources including vehicles, consumable stocks and cylinder availability• Monitoring the demand and balancing the supply chain to ensure deliveries are completed on time in accordance with Service level agreement• Hiring and training of new staff to maintain resource requirements• Conducting first level investigation on incidents & accidents• Maintaining Baywater Healthcare Health and Safety (BAHHS) Records for each region• Maintaining stringent quality standards across a diverse workforce and geography• Managing and presenting at team meetings• Maintaining the reputation of Baywater Healthcare with patients and local clinicians• Driving cost optimisation, searching for new ideas and opportunities to reduce the overall cost to service• Working with internal and external stakeholders to improve upon service delivery requirements All Roles:• Completion of necessary documentation and processes to ensure activities are completed in full.• Adherence to company policies and processes at all times.• Contribute to the team performance by sharing and implementing best practise ideas.• Work with line manager to agree personal performance targets to assist personal, team and company growth. Track personal performance against targets and provide updates as required.• Increase customer satisfaction by providing professional, knowledgeable and high levels of quality service including internal liaison with other functions within the company.• Through self-learning and formal training, develop relevant knowledge, techniques & skills for the role.• Ensure a safety culture and effective housekeeping. Show less

• Senior Healthcare Technician

  • Mar 2014 - Jan 2017