Terry Grimes

Onsite Technician at World Wide TechServices
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Contact Information
us****@****om
(386) 825-5501
Location
Independence, Missouri, United States, US
Languages
  • English -
Skills

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Credentials

  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Dec, 2016
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Mar, 2019
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Aug, 2019
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Mar, 2019
    - Nov, 2024

Experience

  • World Wide TechServices
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Onsite Technician
      • Jan 2018 - Present

      lead onsite technician for Examone in Lee summit location. hardware repair, system configuration, asset management lead onsite technician for Examone in Lee summit location. hardware repair, system configuration, asset management

  • Lewer Companies
    • United States
    • Insurance
    • 1 - 100 Employee
    • Technical Support Specialist
      • May 2017 - Aug 2017

      ● Provide technical support to users as needed. onsite and remote support.● Configuration and deployment of hardware on to the domain.● Researching future technologies for practicality in the work environment ● Provide technical support to users as needed. onsite and remote support.● Configuration and deployment of hardware on to the domain.● Researching future technologies for practicality in the work environment

  • Constellation West
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • System Administrator
      • Oct 2016 - Jun 2017

      ● Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware● Maintain daily performance of computer systems● Run diagnostic programs to resolve problems ● Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware● Maintain daily performance of computer systems● Run diagnostic programs to resolve problems

  • Pro Computer Solutions, Inc.
    • Junior System Administrator
      • Jan 2016 - Aug 2016

      ● Ensuring IT hardware, software, and networking equipment are managed and maintained● Research and evaluate technologies.● Collect and analyze network and system performance/utilization information ● Ensuring IT hardware, software, and networking equipment are managed and maintained● Research and evaluate technologies.● Collect and analyze network and system performance/utilization information

Education

  • Johnson County Community College
    Associate of Applied Sciences (A.A.S.), Information Technology Networking
    2010 - 2014

Community

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