Experience

Seattle Glassblowing Studio and Gallery

• United States
• Manufacturing
• 1 - 100 Employee

• Business Manager

  • Jun 2017 - 6 years 7 months

  Greater Seattle Area Manager and leader at this busy and creative Glassblowing Studio. A family owned small business with big aspirations and ideas, helping with strategy, growth and maintaining high standards throughout the Studio.



Title Nine

• United States
• Retail
• 100 - 200 Employee

• District Manager

  • Jun 2013 - Mar 2017

  Seattle, Washington Promoted from Store Manager and Area Manager. Responsible for successful management of eight stores in the company; mentored managers to cultivate high retention; monitored and coached teams to achieve positive KPI’s while providing exceptional customer service. Ensured all stores conformed to company standards in visual merchandising, operations, and policies. Accountable for controlling payroll expenses; P&L oversight; revenue responsibility of 8M+ annually.



El Diablo Coffee Co

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Owner

  • Apr 2001 - Jul 2012

  Seattle, Washington Opened and operated this successful Queen Anne neighborhood coffeehouse. Cultivated a loyal clientele by offering a high quality and consistent product as well as successfully building a team of baristas with excellent customer service skills. Created systems for food and beverage preparation; purchasing; operations. Responsible for bookkeeping and payroll; overseeing staff and managers; all licensing compliance. Established relationships with local businesses including neighboring… Show more Opened and operated this successful Queen Anne neighborhood coffeehouse. Cultivated a loyal clientele by offering a high quality and consistent product as well as successfully building a team of baristas with excellent customer service skills. Created systems for food and beverage preparation; purchasing; operations. Responsible for bookkeeping and payroll; overseeing staff and managers; all licensing compliance. Established relationships with local businesses including neighboring bookstore, creating a mutually beneficial business model. Consistently ranked as one of Seattle’s best coffeehouses. Show less



Bizango!

• United States
• Advertising Services
• 1 - 100 Employee

• Owner

  • Sep 1990 - Jan 2000

  Greater Seattle Area Created and curated a retail establishment that sold craftwork from local artists and folk artists from around the world. Travelled extensively to collaborate with craftspeople to create a unique shop experience. Responsible for the successful day to day operations including staffing, accounting, buying. Established a culture of repeat customers by offering exceptional service; expanded the business to four locations in the Seattle area.



The Legends Collection

• India
• Retail

• National Sales Manager

  • 1985 - 1990

  Promoted from Sales Representative. Responsible for hiring and managing independent sales reps nationwide; trade shows; determining new markets; buying; product development.