Experience

Pittsburgh Regional Transit
• United States
• Truck Transportation
• 1 - 100 Employee
• Manager of Fare Systems

  • May 2022 - Present


Beaver County Transit Auth

• United States
• Truck Transportation
• 1 - 100 Employee

• Data & Technology Specialist

  • Dec 2015 - May 2022

  Project Manager for several technology and telephony implementations. Most recently the procurement and implementation of 30+ Windows 10 desktop computers with an $80,000 budget on time and within budget. Responsible for project from inception through delivery and post project follow-up, as well as all documentation, policy and procedure implementation and training. Responsible for overseeing various IT technologies working directly with staff and outside contractors and managing third party IT and Telephony vendors. Responsible for short, mid and long term budgeting and planning for IT Department. Conduct data analyses using data generated by the ITS systems including the development, deployment and monitoring of performance metrics/standards. Responsible for data reporting to government entities and complying with government procurement policies. Manage website and social media as well as marketing campaigns. Direct the activities of customer service staff Show less



Denovus Corporation

• Financial Services
• 1 - 100 Employee

• Operations & Technology Manager

  • Oct 2001 - Jul 2015

  Directed the activities of a staff whose responsibilities included all accounting functions, client relations, and systems availability. Established the control objectives for the SSAE 16 SOC II as well as maintained all documentation including logs, scans, policies and procedures and ensured that standards were met in order to maintain certification and remain compliant. Extensive writing experience, including writing of all policies and procedures, corporate employee handbook, security awareness curriculum, concept outlines, and post mortems. Extensive experience managing and directing vendors and third party contractors with emphasis on contract negotiations, vendor compliance, vendor security audits and budgeting. Proven ability to grasp and thoroughly understand new computer applications. Trouble ticket management for all vendors. Follow-up and ongoing consistent communication with vendors and stakeholders. Created, maintained, updated and evaluated the Information Security Risk Assessment and Business Continuity and Contingency Response Plan. Monitored all technical, administrative and physical changes for the corporation. Developed a Security Awareness Training Curriculum and implemented a Security Awareness Program for all new hires as well as on-going training for existing staff. Member of the Corporate Safety Team. Led the successful migration from Windows XP on time and under budget. Show less