Experience

I-Fulfilment

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Learning and Dev

  • Jul 2022 - Present



Muc-Off

• United Kingdom
• Consumer Goods
• 1 - 100 Employee

• Warehouse Operations Manager

  • May 2021 - Jul 2022

  -Built the warehouse team from the ground up after starting the in house distribution operation in December 2020.-Managing the warehouse team to achieve a customer demand of £45mil per annum.-Monitor processes to ensure we are providing the best service to all UK and rest of world customers .-Developed the KPIs and reporting necessary to monitor the effectiveness of all in-house work practices.-Responsible for the legal compliance and assurance of health and safety practices of all warehousing operations and associated audits. Show less

• Warehouse Manager

  • Oct 2020 - May 2021



Kiwi Education Ltd

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Apprenticeship Impact Manager

  • Jan 2020 - Aug 2020

  • Quality management of services between training provider and employer/client. • Business development support to the Managing Director, opening doors with new contacts, maintaining existing relationships and management Key Levy / Client accounts • Lead on Learner Induction and enrolment • Business support to all stakeholder across the business including directors to achieve company objectives support growth in the Business • Providing ongoing advice and guidance to learners/customers and trainers to ensure timely completion and service level agreements. • Welfare Support for staff and learners. • Compliance – Ensuring all documentation is submitted in accordance to Ofsted standards. Served as a critical support network for learners. Key Achievements: • Proactively sourced and originated new accounts to drive revenue generation and profitability. • Promoted adherence to all service level agreements while also steering activities to align with company vision and objectives. • Fostered successful completion of apprenticeships in accordance with all specified KPI’s. Show less



Clarkson Evans Ltd

• United Kingdom
• Residential Building Construction
• 100 - 200 Employee

• Apprenticeship Manager

  • Mar 2018 - Jan 2020

  Provisioned executive leadership over apprenticeships nation-wide (upwards of 400)Management of all Apprentice Electricians Nationwide. Proactively enforcing all company policies and procedures.Leading, a team of 3 responsible for recruiting, supporting, safeguarding and managing electrical apprentices and electricians nationwide to achieve operations excellence. Lead on selecting the right course of action, for any safeguarding and well-being concerns, including but not limited to; Homelessness, mental health problems, financial concerns and drug or alcohol misuse. Working alongside the production director to ensure staff resources are met to achieve customer deadlines and production needs. Making sure the team are complying with the company ethos and core values, to manage the end to end apprenticeship cycle from recruitment, to the training, and development process and the performance of Apprentices in the New Build industry. Staff development for those in the team, including but not limited to -69+Performance management and target setting, monitoring and review of procedures, observing them and regularly feeding back on their progress.Key Achievements: - Championed the highest level of operational excellence across various business processes, resulting in establishing a national reputation as a benchmark in team building and management. - Maximised recruitment lifecycle through a variety of phases, including prospecting, hiring, on-boarding, training, performance reviews, and organisational development. - Honoured with Apprenticeship Employer of the Year in recognition of a cultivating a compliant yet transformative work environment. Show less

• Apprenticeship and Development Officer

  • Apr 2017 - Jan 2020

  -Organising and conducting progress reviews and probation meetings for junior site-based staff and ensuring that any issues arising are addressed.Maximising the retention of junior site-based staff through effective monitoring, pro-active promotion of internal career opportunities and action to address any factors that may encourage staff to consider their options elsewhere.-Running the recruitment process including, attending careers events, application sift, running of assessment day, interviewing & apprentice induction.Ensuring that apprentices are well supported with any health or welfare issues that may impact on their work.-Handling disciplinary matters involving junior site-based staff, liaising with HR as required.-Ensuring that the promotion of equality and diversity underpins all processes relating the recruitment, progression and management of junior site-based staff.-Liaising with branch managers & site-based team leaders to ensure that all apprentices are fully supported throughout their 4-year apprenticeship and for the initial stages once qualifying Show less

• Apprenticeship Supervisor

  • Apr 2016 - Mar 2018



Shiner Ltd

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Goods Out Team Supervisor

  • Jul 2014 - Apr 2016

  Trained, motivated, and empowered goods out team to consistently hit KPI’s and meet service level agreements. Acted as a driving force in catalysing and raising people management initiatives. Directed and daily operations in the areas of procurement, inventorying, and distribution. Steered operational practices to foster best business processes and continuous improvement to ensure alignment with all performance metrics and company aims. Executed risk assessments to detect vulnerabilities and scale re-mediations. Key Achievements: • Governed QA to optimise inventory control and promote a supportive matrix-driven work culture. • Facilitated the testing and implementation of an innovative WMS system. Show less



Especial Ltd

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Warehouse Manager

  • Jan 2014 - Jun 2014

  - Managing the operational performance of a small team within goods in, storage of goods, Pick/Pack operation and dispatch. - Implementation of new WMS systems - Overseeing the performance of the staff with KPI’s and daily targets - Monitoring stock levels with daily stock checks and cycle counts - Tracking dated orders to clients and liaising with courier companies on services to ensure SLA’s are met. - Creating and maintaining the Especial eBay shop, selling all the companies’ surplus stock, processing deliveries, returns and clients back orders. Show less



Superdry

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Warehouse Supervisor

  • Sep 2010 - Jan 2014

  Warehouse Supervisor, SuperGroup 2010 to 2014 Managed warehouse operations, including accountability for the supervision and performance of up to 50 agency workers during peak periods. Orchestrated shipping, delivery processing, dispatching, and receiving activities. Calibrated maintenance programmes in conformance to monitored SLA’s and KPI’s whilst also monitoring health and safety on-site. Executed a broad range of human resources-related procedures, including holiday and sickness records, training and skills matrices, appraisals, well-being, and morale. Key Achievements: • Instrumental in composing and delivering agile standardised operational procedures as well as daily forecasting and reporting figures to minimise overhead. • Pioneered a first-of-kind structured warehouse management system to optimise inventory control. mentoring of staff. Show less