Terriana Graham
Data Analyst at Office of Professional Standards, City of Cleveland- Claim this Profile
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Bio
Credentials
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Google Data Analytics Specialization
CourseraSep, 2022- Oct, 2024
Experience
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Office of Professional Standards, City of Cleveland
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United States
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Government Administration
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1 - 100 Employee
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Data Analyst
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May 2023 - Present
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Union Home Mortgage Corp.
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United States
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Financial Services
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700 & Above Employee
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Jr. Data Analyst
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Jul 2022 - Apr 2023
--Create reports using Power BI to meet company needs--Upload data from Azure Data Factory to the Data Warehouse/Data Lake--Verify incoming data using SQL (SMSS)--Analyze data to identify trends regarding business needs--Assist in the automation of manual data analytic efforts
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Sr. Help Desk Specialist
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Feb 2020 - Jun 2022
--Field internal calls for technical and IT issues.--Work with network systems, and administrators to resolve complex problems as they relate to field employees.--Trained new employees as Service Desk Specialist.--Troubleshoot 3rd Party Applications, Innovation and Development issues and attach corresponding reports for the IT division.
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Gap
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Sep 2018 - Jan 2020
--Facilitated a team of 10 employees, with cash and credit transactions, inventory and customer service. --Managed price checking, fashioning displays, locating products, shipment, returns, and markdowns. --Recognized for being ranked 5th in the Midwest region for openning the most credit card accounts. --Facilitated a team of 10 employees, with cash and credit transactions, inventory and customer service. --Managed price checking, fashioning displays, locating products, shipment, returns, and markdowns. --Recognized for being ranked 5th in the Midwest region for openning the most credit card accounts.
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Armstrong Student Center - Miami University
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Oxford, Ohio
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Student Manager
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Apr 2017 - May 2019
--Ensure the quality and standards of the facility are met by doing hourly standards checks while keeping student safety as a priority by reporting any emergencies and building equipment malfunctions. --Facilitate building events set up in accordance to contracted layout and provide technical support to building guest for over 3 events per week. --Provide tours to potential students and chaperons and hopes to provide information about Miami University and especially the Armstrong Student center. Show less
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American Counts and Reads
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Oxford, Ohio
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Tutor
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Aug 2014 - Dec 2016
--Implemented and facilitated the K - 6thgrade national curriculum to 25 students in the Hamilton, Ohio school district with homework in all subjects such as reading, math, and science. --Coached outdoor activities to developed team work and physical endurance. --Implemented and facilitated the K - 6thgrade national curriculum to 25 students in the Hamilton, Ohio school district with homework in all subjects such as reading, math, and science. --Coached outdoor activities to developed team work and physical endurance.
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Education
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Miami University
Bachelor's of Science in Computer Science