Terriana Graham

Data Analyst at Office of Professional Standards, City of Cleveland
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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Credentials

  • Google Data Analytics Specialization
    Coursera
    Sep, 2022
    - Oct, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Data Analyst
      • May 2023 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Jr. Data Analyst
      • Jul 2022 - Apr 2023

      --Create reports using Power BI to meet company needs--Upload data from Azure Data Factory to the Data Warehouse/Data Lake--Verify incoming data using SQL (SMSS)--Analyze data to identify trends regarding business needs--Assist in the automation of manual data analytic efforts

    • Sr. Help Desk Specialist
      • Feb 2020 - Jun 2022

      --Field internal calls for technical and IT issues.--Work with network systems, and administrators to resolve complex problems as they relate to field employees.--Trained new employees as Service Desk Specialist.--Troubleshoot 3rd Party Applications, Innovation and Development issues and attach corresponding reports for the IT division.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2018 - Jan 2020

      --Facilitated a team of 10 employees, with cash and credit transactions, inventory and customer service. --Managed price checking, fashioning displays, locating products, shipment, returns, and markdowns. --Recognized for being ranked 5th in the Midwest region for openning the most credit card accounts. --Facilitated a team of 10 employees, with cash and credit transactions, inventory and customer service. --Managed price checking, fashioning displays, locating products, shipment, returns, and markdowns. --Recognized for being ranked 5th in the Midwest region for openning the most credit card accounts.

    • Student Manager
      • Apr 2017 - May 2019

      --Ensure the quality and standards of the facility are met by doing hourly standards checks while keeping student safety as a priority by reporting any emergencies and building equipment malfunctions. --Facilitate building events set up in accordance to contracted layout and provide technical support to building guest for over 3 events per week. --Provide tours to potential students and chaperons and hopes to provide information about Miami University and especially the Armstrong Student center. Show less

    • Tutor
      • Aug 2014 - Dec 2016

      --Implemented and facilitated the K - 6thgrade national curriculum to 25 students in the Hamilton, Ohio school district with homework in all subjects such as reading, math, and science. --Coached outdoor activities to developed team work and physical endurance. --Implemented and facilitated the K - 6thgrade national curriculum to 25 students in the Hamilton, Ohio school district with homework in all subjects such as reading, math, and science. --Coached outdoor activities to developed team work and physical endurance.

Education

  • Miami University
    Bachelor's of Science in Computer Science
    2014 - 2019

Community

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