Terri Travis, SHRM-SCP
VP of Human Resources at Industry Dive- Claim this Profile
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English -
Topline Score
Bio
Experience
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Industry Dive
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United States
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Technology, Information and Media
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300 - 400 Employee
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VP of Human Resources
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May 2021 - Present
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Human Resources Director
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Jun 2019 - May 2021
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DTI Management
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Human Resources
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Aug 2015 - Jun 2020
• Lead, develop and manage HR operational activities to drive initiatives and ensure regulatory compliance, with a high level of customer service satisfaction • Oversee the administration of HR policies, procedures, and practices that ensure regulatory compliance, evaluate best practices trends and market changes, and recommend changes to HR and management practices to support a competitive and productive culture • Advise on employee relations and performance management issues with an emphasis on early identification and resolution • Utilize analytical skills and HR metrics/measurements, trend analysis, benchmarking, industry best practices, and surveys to help identify areas and recommend solutions to improve human resources data management to ensure organization skill/capacity and to foster engagement • Monitor learning and organizational development needs, recommend and create programs to allow the company to meet those growing and evolving business and employee needs • Assist in the design and development of a compensation program that pays DTI Management employees fairly and competitively while complying with all necessary laws and regulations • Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance • Work closely with management and employees to improve work relationships, build morale, increase productivity and retention • Look for ways to improve and promote quality and demonstrate accuracy and thoroughness Show less
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Old Navy
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United States
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Retail
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700 & Above Employee
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General Manager
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Mar 2013 - Aug 2015
• Improved sales in underperforming store from a -11% comp vs. LY to +2% in six months picking up $215,000 in back half of the year; moved from #22/24 to #6/24 stores in Market (2014-2015) • Successfully executed talent management strategy to manage current talent, recruit and train new talent to elevate overall developmental bench and team performance getting store fully staffed with associates and managers. (2014) • Facilitated Virginia Market (24 stores) meetings around Succession Planning, Change Management and Talent Assessment/Development by leading General Managers through brainstorming and streamlining processes. (2014-2015) • Promoted from $3.2 million to $6.5 million dollar store after 10 months. • Recruited and/or promoted 4 out 6 Leaders in first store assignment to not only improve overall store results, but also develop personal backfill and thus leave a profitable and stable store. Show less
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Target
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United States
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Retail
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700 & Above Employee
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Executive Team Leader - Human Resources/District Trainer
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Jul 2008 - Jan 2013
• Responsible for leading and developing store team while delivering Target brand Guest Experience throughout 105,000 sq. ft. retail facility with annual sales of $45 million• Partnered successfully with Group, District, and Store partners to improve store's talent level to improve total Guest Experience metrics YTD.• Trained, coached and mentored staff to ensure smooth execution of new Target Intern program. - - Served as mentor to multiple peers throughout the district.• Hired, trained and cross trained 40-50 team members while in position to create strong front end team. Show less
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Executive Team Leader - Human Resources
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Sep 2005 - Jul 2008
• Responsible for managing the training, development, productivity, scheduling and team culture of 200+ team members.• Selected for District and Group Process Assessment Team • Launched District and Group HR Metrics Captainship to streamline HR metric strategies (2009-2011)• Consistently delivered superior performance in HR Metrics (top 3 in the district) for Scheduling/Attendance Effectiveness, Turnover and Overtime (2009-2011)• District HR Position-based Trainer coordinating, scheduling and executing training of multiple leaders (2008-2011) • Successfully opened new store from its inception.• Strengthened store's team culture through strategic staffing, cross training and development of current team, thus improving store’s turnover by 70% 2005 vs 2006• Selected as District Staffing Resource coordinating 10+ stores in recruiting strategies • Systematic analysis of turnover and staffing best practices to earn two start rate increases and increased shift differential (2006 and 2007) Show less
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Bed Bath & Beyond
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United States
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Retail
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700 & Above Employee
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Department manager - Customer Service/HR Operations
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Jun 2003 - Sep 2005
• Partnered with store Leaders to identify staffing needs to strategize recruiting, interviewing and placement of new hires. • Conducted new employee orientation in order to communicate core roles and benefit explanations. • Responsible for production knowledge training program as well as maintaining current certifications and training tracking. • Actively involved in product merchandising to promote sales. • Partnered with store Leaders to identify staffing needs to strategize recruiting, interviewing and placement of new hires. • Conducted new employee orientation in order to communicate core roles and benefit explanations. • Responsible for production knowledge training program as well as maintaining current certifications and training tracking. • Actively involved in product merchandising to promote sales.
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Education
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University of Virginia
Bachelor of Arts (B.A.), English Language and Literature, General