Human Resources Manager

• Feb 2023 - Present

Human Resources Director/Independent Contractor Recruiter

• May 2021 - Mar 2023

• Returned to City Wide Facility Solutions after being pursued by location owner. • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, with focus on recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet janitorial and building maintenance business needs for two locations (OKC and Tulsa). • Collaborates and serves as active member of the executive leadership team to understand the… Show more • Returned to City Wide Facility Solutions after being pursued by location owner. • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, with focus on recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet janitorial and building maintenance business needs for two locations (OKC and Tulsa). • Collaborates and serves as active member of the executive leadership team to understand the organizations goals and strategy related to staffing, recruiting, retention, engagement and performance management. • Implemented and manages organization HRIS system automating processes including recruitment, new hire onboarding, and performance evaluations. • Created and managed staff recognition and engagement programs (MVP Program), including team building and community service events. • Created engagement programs for independent contractors, which included the formation of an IC Committee, offering educational resources and learning opportunities increasing the level of services provided to clients. • Designed and implemented process changes focusing on communications, policy development, employee relations, satisfaction and recruitment. • Acts as benefits coordinator including annual review and RFP for health and welfare benefits. Analyzing cost, coverage and ancillary benefits of our menu of offerings. • Serves as local information technology resource, ensuring utilization of CRM to its fullest and efficiency in communications with prospects, clients and independent contractors. • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management. Show less • Returned to City Wide Facility Solutions after being pursued by location owner. • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, with focus on recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet janitorial and building maintenance business needs for two locations (OKC and Tulsa). • Collaborates and serves as active member of the executive leadership team to understand the… Show more • Returned to City Wide Facility Solutions after being pursued by location owner. • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, with focus on recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet janitorial and building maintenance business needs for two locations (OKC and Tulsa). • Collaborates and serves as active member of the executive leadership team to understand the organizations goals and strategy related to staffing, recruiting, retention, engagement and performance management. • Implemented and manages organization HRIS system automating processes including recruitment, new hire onboarding, and performance evaluations. • Created and managed staff recognition and engagement programs (MVP Program), including team building and community service events. • Created engagement programs for independent contractors, which included the formation of an IC Committee, offering educational resources and learning opportunities increasing the level of services provided to clients. • Designed and implemented process changes focusing on communications, policy development, employee relations, satisfaction and recruitment. • Acts as benefits coordinator including annual review and RFP for health and welfare benefits. Analyzing cost, coverage and ancillary benefits of our menu of offerings. • Serves as local information technology resource, ensuring utilization of CRM to its fullest and efficiency in communications with prospects, clients and independent contractors. • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management. Show less

Human Resources Manager

• Sep 2019 - May 2021

• Staffing and human resources for Oklahoma's SINGLE SOURCE for road and bridge construction, heavy haul transportation and asphalt, washed sand and gravel sales and delivery. Family of companies include: Haskell Lemon Construction Co., A&A Trucking, Inc., General Materials, Inc. and Central Oklahoma Turf. • Collaborated with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. • Planned, lead, developed, coordinated, and… Show more • Staffing and human resources for Oklahoma's SINGLE SOURCE for road and bridge construction, heavy haul transportation and asphalt, washed sand and gravel sales and delivery. Family of companies include: Haskell Lemon Construction Co., A&A Trucking, Inc., General Materials, Inc. and Central Oklahoma Turf. • Collaborated with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. • Planned, lead, developed, coordinated, and implemented policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs. • Responsible for the complete employee life cycle process from recruitment to retirement, which including recruitment, orientation, training programs, performance management, and recognition programs. • Oversaw the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. • Identified staffing and recruiting needs; develops and executes best practices for hiring and talent management. • Conducted research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) • Monitored and ensured the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. • Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management. • Facilitated professional development, training, and certification activities. Show less • Staffing and human resources for Oklahoma's SINGLE SOURCE for road and bridge construction, heavy haul transportation and asphalt, washed sand and gravel sales and delivery. Family of companies include: Haskell Lemon Construction Co., A&A Trucking, Inc., General Materials, Inc. and Central Oklahoma Turf. • Collaborated with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. • Planned, lead, developed, coordinated, and… Show more • Staffing and human resources for Oklahoma's SINGLE SOURCE for road and bridge construction, heavy haul transportation and asphalt, washed sand and gravel sales and delivery. Family of companies include: Haskell Lemon Construction Co., A&A Trucking, Inc., General Materials, Inc. and Central Oklahoma Turf. • Collaborated with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. • Planned, lead, developed, coordinated, and implemented policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs. • Responsible for the complete employee life cycle process from recruitment to retirement, which including recruitment, orientation, training programs, performance management, and recognition programs. • Oversaw the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. • Identified staffing and recruiting needs; develops and executes best practices for hiring and talent management. • Conducted research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) • Monitored and ensured the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. • Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management. • Facilitated professional development, training, and certification activities. Show less

HR Manager/Recruiter

• Oct 2018 - Sep 2019

• Directly responsible for the overall administration, coordination and evaluation of the human resource functions, as well as all recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet industrial janitorial business needs. • Annually reviewed and made recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters. • Maintains knowledge of industry trends and employment… Show more • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, as well as all recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet industrial janitorial business needs. • Annually reviewed and made recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters. • Maintains knowledge of industry trends and employment legislation and ensures organization's compliance. • Maintained responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters. • Partnered with leadership to determine staffing needs for both in-house staff, as well as IC’s. • Responsible for the recruitment cycle of in house-staff, as well as IC, to include: screening for suitability, administration of pre-employment testing, in-person interviews, job offers, orientation and on-boarding. • Assisted executive management in the annual review, preparation and administration of the organization performance management, wage and salary program. • Coordinated or conducts exit interviews to determine reasons behind separations. • Worked directly with department managers to assist them in carrying out their responsibilities on personnel matters. • Recommended, evaluated and participated in staff development for the organization. • Developed and maintained a human resource information system that meets the organization's personnel information needs. • Consulted with legal counsel as appropriate, or as directed by the President/Owner, on personnel matters. Show less • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, as well as all recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet industrial janitorial business needs. • Annually reviewed and made recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters. • Maintains knowledge of industry trends and employment… Show more • Directly responsible for the overall administration, coordination and evaluation of the human resource functions, as well as all recruitment functions, ensuring a qualified, talent pool of applicants and contractors to meet industrial janitorial business needs. • Annually reviewed and made recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters. • Maintains knowledge of industry trends and employment legislation and ensures organization's compliance. • Maintained responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters. • Partnered with leadership to determine staffing needs for both in-house staff, as well as IC’s. • Responsible for the recruitment cycle of in house-staff, as well as IC, to include: screening for suitability, administration of pre-employment testing, in-person interviews, job offers, orientation and on-boarding. • Assisted executive management in the annual review, preparation and administration of the organization performance management, wage and salary program. • Coordinated or conducts exit interviews to determine reasons behind separations. • Worked directly with department managers to assist them in carrying out their responsibilities on personnel matters. • Recommended, evaluated and participated in staff development for the organization. • Developed and maintained a human resource information system that meets the organization's personnel information needs. • Consulted with legal counsel as appropriate, or as directed by the President/Owner, on personnel matters. Show less

Administrative Professional/Project Manager

• Nov 2017 - Oct 2018

Served as the primary point of contact for both internal and external constituencies in all matters related to a variety of projects and initiatives pertaining to the office of the CEO. Provided a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership, trust and support with senior members of management staff and other team members. Prioritized conflicting needs; handled matters expeditiously, proactively, confidentially and… Show more Served as the primary point of contact for both internal and external constituencies in all matters related to a variety of projects and initiatives pertaining to the office of the CEO. Provided a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership, trust and support with senior members of management staff and other team members. Prioritized conflicting needs; handled matters expeditiously, proactively, confidentially and followed-through on projects to successful completion, often with deadline pressures. Created, edited and circulated a variety of communications pieces and reports on behalf of or for the benefit of the CEO. Served as a member of the HR/Training Committee to keep abreast of morale, culture, policy and compliance measures in order to ensure top-down support, contribution and participation. Show less Served as the primary point of contact for both internal and external constituencies in all matters related to a variety of projects and initiatives pertaining to the office of the CEO. Provided a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership, trust and support with senior members of management staff and other team members. Prioritized conflicting needs; handled matters expeditiously, proactively, confidentially and… Show more Served as the primary point of contact for both internal and external constituencies in all matters related to a variety of projects and initiatives pertaining to the office of the CEO. Provided a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership, trust and support with senior members of management staff and other team members. Prioritized conflicting needs; handled matters expeditiously, proactively, confidentially and followed-through on projects to successful completion, often with deadline pressures. Created, edited and circulated a variety of communications pieces and reports on behalf of or for the benefit of the CEO. Served as a member of the HR/Training Committee to keep abreast of morale, culture, policy and compliance measures in order to ensure top-down support, contribution and participation. Show less

Human Resources Specialist (TEMP)

• May 2017 - Oct 2017

• Responsible for all human resources activities including recruitment, selection, compensation/benefits, team member relation for over 500 team members working in multiple business segment line. • Counseled team members and team leaders on company policies and procedures. Ensured all team members received timely responses to questions, issues and concerns. • Nominated for quarterly “Crowning Achievement” award within three months of hire (recognizing outstanding performance)… Show more • Responsible for all human resources activities including recruitment, selection, compensation/benefits, team member relation for over 500 team members working in multiple business segment line. • Counseled team members and team leaders on company policies and procedures. Ensured all team members received timely responses to questions, issues and concerns. • Nominated for quarterly “Crowning Achievement” award within three months of hire (recognizing outstanding performance). • Utilized various HRIS systems to maintain team member information, track performance and recorded data for analysis. • Automated and maintained organizational metrics including turnover, time to hire, benefits participation, and FTE utilization. Show less • Responsible for all human resources activities including recruitment, selection, compensation/benefits, team member relation for over 500 team members working in multiple business segment line. • Counseled team members and team leaders on company policies and procedures. Ensured all team members received timely responses to questions, issues and concerns. • Nominated for quarterly “Crowning Achievement” award within three months of hire (recognizing outstanding performance)… Show more • Responsible for all human resources activities including recruitment, selection, compensation/benefits, team member relation for over 500 team members working in multiple business segment line. • Counseled team members and team leaders on company policies and procedures. Ensured all team members received timely responses to questions, issues and concerns. • Nominated for quarterly “Crowning Achievement” award within three months of hire (recognizing outstanding performance). • Utilized various HRIS systems to maintain team member information, track performance and recorded data for analysis. • Automated and maintained organizational metrics including turnover, time to hire, benefits participation, and FTE utilization. Show less

Director of Human Resources - Contract Role

• Oct 2016 - Apr 2017

• Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, and wage administration. • Directly responsible for all recruitment requirements including primary source verification, background investigations and pre-employment drug testing as required by the Joint Commission. • Staffed 72-bed behavioral health hospital within 90 days in advance of opening, including key members of… Show more • Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, and wage administration. • Directly responsible for all recruitment requirements including primary source verification, background investigations and pre-employment drug testing as required by the Joint Commission. • Staffed 72-bed behavioral health hospital within 90 days in advance of opening, including key members of leadership team and multiple disciplines in the healthcare industry. • Established local processes and procedures for recruitment, wage administration and corporate culture. • Advised management of compulsory rules and regulations concerning employee relations. • Maintained organizational metrics including turnover, time to hire, benefits participation, and FTE utilization. Show less • Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, and wage administration. • Directly responsible for all recruitment requirements including primary source verification, background investigations and pre-employment drug testing as required by the Joint Commission. • Staffed 72-bed behavioral health hospital within 90 days in advance of opening, including key members of… Show more • Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, and wage administration. • Directly responsible for all recruitment requirements including primary source verification, background investigations and pre-employment drug testing as required by the Joint Commission. • Staffed 72-bed behavioral health hospital within 90 days in advance of opening, including key members of leadership team and multiple disciplines in the healthcare industry. • Established local processes and procedures for recruitment, wage administration and corporate culture. • Advised management of compulsory rules and regulations concerning employee relations. • Maintained organizational metrics including turnover, time to hire, benefits participation, and FTE utilization. Show less

HR Director

• Nov 2009 - Sep 2016

• Directed all aspects of human resources support to all levels of a diverse staff (entry-level to executive); supervised a staff of three human resource specialists to provide stellar service to staff and management. • Oversaw recruitment (grew organization 107%) and on-boarding process, by implementing a mentor experience program encompassing all areas of the Food Bank. • Worked with supervisors and senior management on complex employee relations issues. • Advised management of… Show more • Directed all aspects of human resources support to all levels of a diverse staff (entry-level to executive); supervised a staff of three human resource specialists to provide stellar service to staff and management. • Oversaw recruitment (grew organization 107%) and on-boarding process, by implementing a mentor experience program encompassing all areas of the Food Bank. • Worked with supervisors and senior management on complex employee relations issues. • Advised management of compulsory rules and regulations concerning employee relations. • Oversaw all employee terminations. • Provided strategic direction and oversight of a $5.4M personnel budget ensuring market comparison, as well as job analyses and monthly reporting to senior management; utilized alternate staffing sources to ensure alignment with budget and funding sources. • Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, performance management and wage administration. • Maintained organizational metrics including turnover, time to hire, benefits participation, FTE utilization and reported to Boards of Directors. • HRIS Administrator – implemented complete HRIS system including integrated applicant tracking, payroll, performance and talent management, total tax and COBRA administration. This system enabled an automated process for applicant tracking, payroll and benefit administration with employee self-service access. • LMS Administrator – implemented, designed and maintained training events in a cloud based environment. Designed training plans for each position within the organization. • Designed, negotiated and procured benefit plans (health and wellness, ancillary and deferred compensation); performed annual benefit orientation and enrollment. • Developed, implemented and facilitated staff development initiatives including in-person, sourced and on-line learning system courses. Show less • Directed all aspects of human resources support to all levels of a diverse staff (entry-level to executive); supervised a staff of three human resource specialists to provide stellar service to staff and management. • Oversaw recruitment (grew organization 107%) and on-boarding process, by implementing a mentor experience program encompassing all areas of the Food Bank. • Worked with supervisors and senior management on complex employee relations issues. • Advised management of… Show more • Directed all aspects of human resources support to all levels of a diverse staff (entry-level to executive); supervised a staff of three human resource specialists to provide stellar service to staff and management. • Oversaw recruitment (grew organization 107%) and on-boarding process, by implementing a mentor experience program encompassing all areas of the Food Bank. • Worked with supervisors and senior management on complex employee relations issues. • Advised management of compulsory rules and regulations concerning employee relations. • Oversaw all employee terminations. • Provided strategic direction and oversight of a $5.4M personnel budget ensuring market comparison, as well as job analyses and monthly reporting to senior management; utilized alternate staffing sources to ensure alignment with budget and funding sources. • Established the company’s Human Resources Department; ensured compliance with legal regulations and requirements including FMLA, FLSA, USERRA, HIPAA, EEOC, ADA, AAP, performance management and wage administration. • Maintained organizational metrics including turnover, time to hire, benefits participation, FTE utilization and reported to Boards of Directors. • HRIS Administrator – implemented complete HRIS system including integrated applicant tracking, payroll, performance and talent management, total tax and COBRA administration. This system enabled an automated process for applicant tracking, payroll and benefit administration with employee self-service access. • LMS Administrator – implemented, designed and maintained training events in a cloud based environment. Designed training plans for each position within the organization. • Designed, negotiated and procured benefit plans (health and wellness, ancillary and deferred compensation); performed annual benefit orientation and enrollment. • Developed, implemented and facilitated staff development initiatives including in-person, sourced and on-line learning system courses. Show less