Terri Reynolds
Campaigns Manager at Children's Health Foundation Temple Street- Claim this Profile
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English Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
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Bio
Experience
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Children's Health Foundation Temple Street
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Ireland
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Fundraising
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1 - 100 Employee
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Campaigns Manager
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Apr 2019 - Present
Manage and ensure successful delivery of Children's Health Foundation (CHF) flagship campaigns. These campaigns include; Trick or Treat, Great Irish Bake, Christmas Raffle, 100minds, Techies4TempleStreet along with other events and fundraisers like Support your colours ball and Women’s Mini Marathon. Main Responsibilities:• Consistently improving and diversifying campaign delivery in order to maximise donor participation and engagement • Delivering against ambitious targets• Forecasting, budgeting and contingency planning across all campaigns ensuring KPIs are met for all aspects of CHF campaigns • Leading and managing a highly motivated team• Proactively seeking new opportunities to take on more responsibilities and adding to the campaign portfolio
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Individual Giving and Campaigns
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May 2016 - Present
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VSO Ireland
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Ireland
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Nonprofit Organization Management
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1 - 100 Employee
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Fundraising Manager
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Apr 2014 - Apr 2016
Head of VSO Ireland’s Individual Giving programme responsible for campaign management, direct donor care, establishing direct mailing and reviewing and maximising current fundraising activities Main Responsibilities:• Managed all elements of Individual Giving including supplier and donor management of 12,000 donors • Donor Engagement Strategy – Researched, reviewed and evaluated the supporter journey, presented findings to the board and implemented VSO Ireland’s 1st donor care newsletter, Changemakers. • Established and project managed VSO Ireland’s first ever direct mailing campaign - Christmas 2015 to cold lists and warm direct debits. This lead to an increase in donor engagement and a new income stream • Organised and project managed all aspects of VSO’s annual fundraising event ‘Chic at the Shelbourne’ in 2014 and 2015, and increased income by 12% in 2014 and by a further 30% in 2015• Implemented and managed the tax mailing campaign for 2014 which exceeded the response target by 20%• Responsible for forecasting and budgeting (income and expenditure) across all campaigns
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Appco Group Ireland
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Ireland
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Advertising Services
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1 - 100 Employee
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Client Account Manager
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Oct 2011 - Mar 2014
Managed all of Appco Ireland’s charity client donor acquisition campaigns and collaborated closely with Appco group’s sales managers and fundraisers ensuring highest quality and low attrition rates. Acted as first point of contact for clients & corresponding marketing companies, and oversaw the successful recruitment of over 50,000 new donors for our charity clients. Actively improved processes and sought timely and effective resolutions to any issues that arose and managed a team of 3.Worked with a number of Charity clients including:Barretstown, Foroige, Irish Heart Foundation, Irish Hospice Foundation, Irish Red Cross, Our Lady’s Hospice, Temple Street Foundation, The Mercy Hospital, VSO Ireland and World Vision
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Trade Facilitate Ltd.
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IT Services and IT Consulting
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1 - 100 Employee
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Business Development Manager
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Nov 2009 - Sep 2011
Responsible for motivating and managing a small team to recruit new clients and ensuring the highest quality of customer service was delivered. This involved researching and prospecting, cold calling and selling additional products to our existing valued clients.
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Limelight Communications
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Ireland
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Public Relations and Communications Services
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1 - 100 Employee
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PR Account Executive
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Mar 2008 - Oct 2009
Worked in a team supporting PR account director on all client focused activities including proposals, pitching new business, implementing PR activities, event management, managing client site content and presenting features and editorial opportunities to media.
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Education
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Dún Laoghaire Institute of Art, Design and Technology
BSc (Honours) in Computing in Multimedia Systems, Web Programming, Multimedia Authoring, Computer Architecture and Opp Systems, Database Management -
Charities Institute Ireland (Fundraising Ireland)
Diploma in Fundraising, Merit -
Fitzwilliam Institute
Diploma, Diploma in Event Management with Public Relations