Terri Paige

Director of Transportation - CAPBMCI at COMMUNITY ACTION PROGRAM BELKNAP- MERRIMACK COUNTIES, INC
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Contact Information
us****@****om
(386) 825-5501
Location
Concord, New Hampshire, United States, US

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Claudia D. Nixon

I had the pleasure of working with Terri at GSIL in Concord, NH (2001-2007) where she is the Independent Living Services Director in the Community Living Department. Initially I reported to Terri as she was my direct manager but later became a Manager and Peer. Terri was at that time and continues to be well organized, efficient, and willing to do whatever is needed to get a particular task finished. With the once in awhile last-minute deadlines, she worked with a cooperative attitude and good cheer which was important and greatly appreciated by her direct staff and the organization as a whole. It has been a pleasure to work with Terri over the years and I recommend her with full confidence that she will continue to be the professional that she exhibits in the workplace.

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Experience

    • Director of Transportation - CAPBMCI
      • Jun 2020 - Present

      Terri Paige is the Director of Transportation for a rural public transportation system serving the communities of Belknap and Merrimack Counties in NH. The transportation system includes a fixed route bus service in the capital city of Concord, five demand response buses and a Volunteer Driver Program that provides rides to eligible individuals throughout Belknap and Merrimack Counties NH. As Chair of the Mid-State RCC Terri works with transit providers in the region to facilitate coordinated… Show more Terri Paige is the Director of Transportation for a rural public transportation system serving the communities of Belknap and Merrimack Counties in NH. The transportation system includes a fixed route bus service in the capital city of Concord, five demand response buses and a Volunteer Driver Program that provides rides to eligible individuals throughout Belknap and Merrimack Counties NH. As Chair of the Mid-State RCC Terri works with transit providers in the region to facilitate coordinated services; performing outreach activities to engage stakeholders and educate the public; serve as a liaison to state and local transit groups; assist with transportation needs assessments, transportation planning, fundraising and resource development. Show less Terri Paige is the Director of Transportation for a rural public transportation system serving the communities of Belknap and Merrimack Counties in NH. The transportation system includes a fixed route bus service in the capital city of Concord, five demand response buses and a Volunteer Driver Program that provides rides to eligible individuals throughout Belknap and Merrimack Counties NH. As Chair of the Mid-State RCC Terri works with transit providers in the region to facilitate coordinated… Show more Terri Paige is the Director of Transportation for a rural public transportation system serving the communities of Belknap and Merrimack Counties in NH. The transportation system includes a fixed route bus service in the capital city of Concord, five demand response buses and a Volunteer Driver Program that provides rides to eligible individuals throughout Belknap and Merrimack Counties NH. As Chair of the Mid-State RCC Terri works with transit providers in the region to facilitate coordinated services; performing outreach activities to engage stakeholders and educate the public; serve as a liaison to state and local transit groups; assist with transportation needs assessments, transportation planning, fundraising and resource development. Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • RTAP Trainer
      • Jul 2013 - Present

      Terri has remained at RLS as a certified trainer for the Rural Transit Assistance Programs and provides Passenger Assistance, Defensive Driving and Emergency Evacuation training sessions to transit bus drivers operating throughout the country.

    • Associate
      • Oct 2014 - Feb 2017

      Coordinate and manage training for NHRTAP and MARTAP programs. Provides training to rural transit bus drivers and staff on miscellaneous transit-relating topics, including Passenger Assistance and Refresher, Emergency Procedures, and Defensive Driving.

    • runner
      • 2000 - Present

      This is one of my dream jobs. I get a great work out hauling boxes, furniture, and trays of breakables out of houses. We also set up tents, haul tables and chairs and take everything down at the end of the day and pack it up. During the auction I bring items to the front of the tent for display while they are auctioned off, and sometimes assist with bid scribing and checkout. We do all this while traveling NH and VT. I've seen some parts of both states that I never would have gotten to… Show more This is one of my dream jobs. I get a great work out hauling boxes, furniture, and trays of breakables out of houses. We also set up tents, haul tables and chairs and take everything down at the end of the day and pack it up. During the auction I bring items to the front of the tent for display while they are auctioned off, and sometimes assist with bid scribing and checkout. We do all this while traveling NH and VT. I've seen some parts of both states that I never would have gotten to, and so many beautiful homes. The best part of this job is the wonderful group of people that I get to work with! Show less This is one of my dream jobs. I get a great work out hauling boxes, furniture, and trays of breakables out of houses. We also set up tents, haul tables and chairs and take everything down at the end of the day and pack it up. During the auction I bring items to the front of the tent for display while they are auctioned off, and sometimes assist with bid scribing and checkout. We do all this while traveling NH and VT. I've seen some parts of both states that I never would have gotten to… Show more This is one of my dream jobs. I get a great work out hauling boxes, furniture, and trays of breakables out of houses. We also set up tents, haul tables and chairs and take everything down at the end of the day and pack it up. During the auction I bring items to the front of the tent for display while they are auctioned off, and sometimes assist with bid scribing and checkout. We do all this while traveling NH and VT. I've seen some parts of both states that I never would have gotten to, and so many beautiful homes. The best part of this job is the wonderful group of people that I get to work with! Show less

    • Community Services
    • 1 - 100 Employee
    • Transit Director
      • Feb 2017 - Jul 2020

      As Transit Director of a small rural 5311 funded public transportation system I wear many hats. Supervisor of a staff of eight, maintenance manager for a fleet of 7 vehicles, several beyond usual life, keeps me on my toes. I love the challenge and learning that I experience every day! As Transit Director of a small rural 5311 funded public transportation system I wear many hats. Supervisor of a staff of eight, maintenance manager for a fleet of 7 vehicles, several beyond usual life, keeps me on my toes. I love the challenge and learning that I experience every day!

    • Regional Transportation Coordinator
      • Sep 2013 - Sep 2014

      Responsible for assisting the Mid-State Regional Coordinating Council with collaborative initiatives that enhance transportation options in the Mid-State region; Perform outreach activities to engage stakeholders and educate the public; Serve as the liaison to state and local transit groups; Facilitates transportation coordination among public, private, and volunteer transit providers and stakeholders to enhance options for consumers; Markets transportation services available to the Mid-State… Show more Responsible for assisting the Mid-State Regional Coordinating Council with collaborative initiatives that enhance transportation options in the Mid-State region; Perform outreach activities to engage stakeholders and educate the public; Serve as the liaison to state and local transit groups; Facilitates transportation coordination among public, private, and volunteer transit providers and stakeholders to enhance options for consumers; Markets transportation services available to the Mid-State Region residents; Organizes and completes local and regional needs assessments to identify unmet transportation needs; Reviews barriers to transportation in the Mid-State Region and makes recommendations to resolve issues; and assists with organizing and carrying out the activities of the Mid-State RCC sub-committees. Assists with the facilitation of meetings as assigned.

    • Mobility Manager
      • Sep 2010 - Sep 2013

      Promoted, enhanced and facilitated access to transportation services, including integration and coordination of services for individuals with disabilities, older adults, individuals with low English proficiency, low income individuals and the general public; Provided coordinated services to human service organizations, including individualized travel training and trip planning activities for customers; Community transportation advocate promoted the use of the Winnipesaukee Transit System… Show more Promoted, enhanced and facilitated access to transportation services, including integration and coordination of services for individuals with disabilities, older adults, individuals with low English proficiency, low income individuals and the general public; Provided coordinated services to human service organizations, including individualized travel training and trip planning activities for customers; Community transportation advocate promoted the use of the Winnipesaukee Transit System, Concord Ara Transit, and Rural Transportation System for Seniors with the general public business community, and human service organization; Researched, secured, and managed grant funding and donations to support services; Maintained close working relationship with all passenger transit providers in the region to improve ride referrals and collaboration of existing resources; Developed new ways to remove barriers for transportation to and from jobs and employment support services for individuals with disabilities, older adults, individuals with low English proficiency, low income individuals, and the general public; Assists in the development of transportation resources information including, but not limited to, bus schedules, resource manuals, brochures, Web pages, and signage improvements; Presented transportation resource information at community events and conferences; Conducted outreach to community organizations to identify unmet needs; and provided monthly customer service training to transportation staff.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • IL Services Director
      • Jan 2001 - Aug 2010

      •Supervise programs that serve consumers of GSIL and work to develop new programs in response to community need, including the seeking of funding. •Supervise and evaluate service delivery staff, assuring the quality and consistency of services which are provided. •Supervise and evaluate delivery staff in the Community Sites in Keene and North Country •Promote use of GSIL services through outreach. Supervise the development of brochures, presentation materials and other… Show more •Supervise programs that serve consumers of GSIL and work to develop new programs in response to community need, including the seeking of funding. •Supervise and evaluate service delivery staff, assuring the quality and consistency of services which are provided. •Supervise and evaluate delivery staff in the Community Sites in Keene and North Country •Promote use of GSIL services through outreach. Supervise the development of brochures, presentation materials and other tools to assist with outreach efforts. •Develop new services in response to needs evidenced in the market place. Continue to assess the needs of the community, and conduct an annual evaluation of consumer satisfaction with services. •Assist in preparation of quarterly and annual reports. •Conduct other duties as assigned that increase options for persons with disabilities and further the mission of the organization. Show less •Supervise programs that serve consumers of GSIL and work to develop new programs in response to community need, including the seeking of funding. •Supervise and evaluate service delivery staff, assuring the quality and consistency of services which are provided. •Supervise and evaluate delivery staff in the Community Sites in Keene and North Country •Promote use of GSIL services through outreach. Supervise the development of brochures, presentation materials and other… Show more •Supervise programs that serve consumers of GSIL and work to develop new programs in response to community need, including the seeking of funding. •Supervise and evaluate service delivery staff, assuring the quality and consistency of services which are provided. •Supervise and evaluate delivery staff in the Community Sites in Keene and North Country •Promote use of GSIL services through outreach. Supervise the development of brochures, presentation materials and other tools to assist with outreach efforts. •Develop new services in response to needs evidenced in the market place. Continue to assess the needs of the community, and conduct an annual evaluation of consumer satisfaction with services. •Assist in preparation of quarterly and annual reports. •Conduct other duties as assigned that increase options for persons with disabilities and further the mission of the organization. Show less

    • Secretary of the boards
      • Oct 1998 - Oct 2002

      •Attended and recorded minutes for all planning and zoning board meetings. •Performed all other clerical support duties required by board members. •Attended and recorded minutes for all planning and zoning board meetings. •Performed all other clerical support duties required by board members.

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Financial Case Manager
      • Oct 1997 - Jan 2001

      •Assessed financial needs of individuals with mental health issues and assisted them in enhancing, securing and maintaining state and federal benefits. •Served as resource for program staff handling benefits for persons served. •Maintained personally supportive relationships with individuals and their families, without encouraging unnecessary dependence. •Coordinate and implement treatment plans for mental health consumers and their families.

    • MIMS/ Community and Vocational Outreach worker
      • Oct 1996 - Oct 1997

      •Coordinated and implemented treatment plans for mental health consumers and their families. •Provided any of the following services, according to the treatment plan: Group therapeutic intervention, medication education, symptom management, individual psychotherapeutic intervention, supportive counseling, crisis management, and family support. •Maintained individual service records and completed monthly summaries of treatment. •Attended and coordinated Client Centered… Show more •Coordinated and implemented treatment plans for mental health consumers and their families. •Provided any of the following services, according to the treatment plan: Group therapeutic intervention, medication education, symptom management, individual psychotherapeutic intervention, supportive counseling, crisis management, and family support. •Maintained individual service records and completed monthly summaries of treatment. •Attended and coordinated Client Centered Conferences to ensure that the consumer’s needs and goals were being addressed. •Interfaced effectively with agency and community supports on behalf of the client.

    • Health, Wellness & Fitness
    • Greenhouse and business manager
      • Apr 1996 - Jan 1997

      •Performed all bookkeeping duties relative to the successful operation of a small business. •Responsible for schedule of three person landscaping crew year round. •Provided direct service to customers buying annual, perennial, and landscape stock. •Maintained annual, perennial and landscape materials and inventory through all growing seasons. •Performed all bookkeeping duties relative to the successful operation of a small business. •Responsible for schedule of three person landscaping crew year round. •Provided direct service to customers buying annual, perennial, and landscape stock. •Maintained annual, perennial and landscape materials and inventory through all growing seasons.

    • Bookkeeper
      • Oct 1995 - Apr 1996

      •Responsible for all bookkeeping duties for a busy retail/wholesale building supply company. •Customer service work in store and on the phone. •Responsible for all bookkeeping duties for a busy retail/wholesale building supply company. •Customer service work in store and on the phone.

    • Bookkeeper
      • Feb 1984 - Oct 1995

      •Responsible for all bookkeeping duties in a successful wholesale food service business. •Responsible for all bookkeeping duties in a successful wholesale food service business.

Education

  • Springfield College
    2005 - 2009

Community

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