Employability Skills & Career Transition Training Facilitator

• Aug 2023 - Present

Resume Reviewer / Advisor

• Jul 2023 - Sep 2023

• Casual role reviewing student resumes.• Clarifying student employment goals and providing appropriate advice on evidencing skills and experience, tailoring resumes to target key words and selection criteria in relation to specific job outcomes.

Career Development Consultant

• Jul 2022 - Jun 2023

• Counselling – Assist students to gain clarity and insight into interests, values and patterns enabling career decision making such as subject choice, identifying internships and volunteer opportunities.• Training – Including career planning, job applications, interview preparation, networking, resume reviews, LinkedIn profiles, leading to career readiness and employability outcomes.• Content creation – Design and create online interactive career learning modules using Articulate.• Moderating Webinars – Launch Your Career Webinar Series facilitated using Microsoft Teams.• Information - Produced degree Career Options Guides for Griffith University website.• Careers Fairs - LinkedIn profile and resume reviews, promote careers and employment services. Show less

Internal Sales

• Jan 2019 - Sep 2019

Role supported a commercial sales rep and required liaising on their behalf with over forty residential building companies for estimating quotes and production scheduling. • Adaptive negotiating of production schedules to accommodate clients’ constantly changing building schedules to ensure delivery of products to site on specified days. • Estimating from architectural plans and quote production for clients and service booking liaison. • Required attention to detail, problem solving, time management, flexibility, communications. Show less

Contract Administrator - short term contract

• Oct 2018 - Dec 2018

• Set up job files and Site Supervisor files • Requesting quotes, issuing site instructions, EOT’s, variations and purchase orders • General Administration, meeting minutes, answering phones, closing out project files • Set up job files and Site Supervisor files • Requesting quotes, issuing site instructions, EOT’s, variations and purchase orders • General Administration, meeting minutes, answering phones, closing out project files

Defects and Maintenance Coordinator

• Aug 2017 - Aug 2018

QNV was a nationwide residential builder. Whilst essentially managing many small projects simultaneously, this role required a high level of sensitivity, empathy and understanding to clients’ needs. Balancing project completions with providing support through difficult circumstances during sometimes major rectification works. • Project management of investigation and rectification of building defects, Australia wide. • Stakeholder management of client/property manager/tenant (external) site supervisors / construction team (internal) and subcontracted trades to facilitate and schedule all rectification works and management of associated requisitions, database, and records. • Pre-emptive problem identification, contingency planning and provision of detailed information, enabled better preparation for trades, lower requirement for return site visits therefore setting them up for success and regular follow up for rectification evidence influenced a higher level of professionalism for contractors. • Relationship building with trades led to quick response times, even on weekends, contractors being paid on time, resulting in satisfied clients and lowered workload for Site Supervisors.  Took over and centralised portion of Site Supervisors role to ensure completion of pre-handover defects with prompt reporting to investment clients.  Active listening to clients resulted in receipt of many emails of appreciation saying that they felt heard and valued for the first time and not just treated like a number or a nuisance. Show less

Estimator

• Jan 2016 - Mar 2017

• Supply quotes for both retail customers and residential building trade customers for the supply and installation of aluminium and timber window and door products. • Complete take offs from plans. • Liaise with clients and factory staff regarding product ranges, scheduling and deliveries. • Provide support to Sales Representatives and liaise with their clients on their behalf. • Answer incoming inquiries and redirect to appropriate divisions as well as providing back up phone support to all showrooms. • Account Estimator for Masters Home Improvements stores East Coast from Coffs Harbour to Townsville. Show less

Planned Career Break

• May 2010 - Dec 2015

• Maternity Leave and 3 Overseas or Interstate Relocations for Partners Career • International School of Colour and Design – Cert IV in Design • Design Direct - Retail & Design Assistant - Part Time • Kids n Sport – Children's Sports Fundamentals Coach • Design and project managed 2 x home renovations • Maternity Leave and 3 Overseas or Interstate Relocations for Partners Career • International School of Colour and Design – Cert IV in Design • Design Direct - Retail & Design Assistant - Part Time • Kids n Sport – Children's Sports Fundamentals Coach • Design and project managed 2 x home renovations

Document Controller / Quality Assurance Officer / Site Administrator

• Oct 2006 - Apr 2010

Projects 63 George Street Project $45M. Internal demolition and refurbishment of two adjoining 9 storey office buildings in the Brisbane CBD over three stages. QEII Jubilee Hospital Project $21M. Elective Surgery Expansion project including internal demolition and refurbishment of Out Patients Department, Day Surgery, Theatres and Recovery and extra wards across 3 floors whilst hospital remained fully operational. This role supported the project management team in a rapidly changing design and construct environment. • Document control auditing and distribution of all project documentation, often changing daily. • Building relationships to facilitate collaboration in areas such as compilation of Operations & Maintenance manuals, apprenticeship programs, Project Advisory Group reporting. • Proactive approach and follow up in areas such as product approvals, Requests for Information to client, resulting in expeditious resolution of requests. • Quality assurance and policy adherence such as building certifications, government apprentice employment obligations, Workplace Health & Safety. • Attention to detail in administration from tendering stage, trade letting, project duration and contract completion including contracts, subcontractor claims, product testing and council codes. • Strict compliance to regulations, processes, and building codes.  Improved process flow by implementing a subcontractor tracking spreadsheet, allowing all project staff instant visibility and linked access to subcontractor claims submission documentation. Show less

Executive Assistant to the CEO & Merchandise Coordinator

• Jun 2006 - Oct 2006

Provider of executive level adventure travel and fitness, predominantly trekking Kokoda, Mt Kilimanjaro, Everest Base Camp. EE also conduct corporate team building events. • Manage emails, diary and travel arrangements, expenses, assist with marketing • Liaise with clients on behalf of CEO when overseas trekking (approx 25 days per month). • Run in-house merchandise / adventure clothing store, distribution of trek clothing for participants. • As a qualified Personal Trainer, assist with fitness activities for corporate team building days Show less

Team Coordinator, Advertising Coordinator, QA

• Mar 2001 - Jun 2006

PA to Principal Consultant / Receptionist Nov 05 - June 06 (contract) • Diary management, document control, travel coordination for clients and candidates. • Coordination of client panel meetings including facilitation of venues, catering and documentation. • Facilitating office / building maintenance • Front desk reception, including receiving candidates and clients for nearly 100 staff. • Manage 30 boardroom and meeting room bookings. • Answer incoming calls, daily mail, video conferencing, couriers, candidate testing. Quality Specialist May 05 - July 05 (contract) I was asked to fill this temporary assignment upon return from overseas travel. • Conduct audits on company SOP’s and report to national CEO. • Analyse quality shortfalls, plan and implement appropriate policies and processes accordingly. • Ensure company compliance with Sarbanes-Oxley. • Train staff in quality process systems. • Facilitate information flow from national Quality Specialist to regional staff. Team Coordinator - IT&T, Tech & Ops Apr 02 - Oct 04 • Team consisted of 1 Practice Manager, 5 Recruitment Specialists and 2 Candidate Managers • Compilation of proposals, presentations, government tenders and floats. • Facilitate the recruitment process in the absence of Consultants. • Prepare candidate reports, contract documents, conduct reference checks • Liaise between client and candidate to arrange interviews, interstate travel and video conferencing. • Train new Team Coordinators and provide backup support to other teams. Queensland Advertising Coordinator Jun 03 - Oct 04 (concurrent with TC role) • Coordinate all print and internet advertising for both Hudson and their clients. • Liaise with interstate coordinators and advertising agency, newspapers, staff and clients regarding quotes, ad size, design, placement, editing and final sign off with tight deadlines. Reception Mar 01 - Mar 02 As above Show less

Office Administrator

• Sep 2000 - Feb 2001

Contract position Set up new premises, facilitate lease of office equipment and furniture, installation of phone systems and renovations. PA to Manager Eastern States and sales staff. Contract position Set up new premises, facilitate lease of office equipment and furniture, installation of phone systems and renovations. PA to Manager Eastern States and sales staff.

Corporate Receptionist / Switchboard Operator

• Apr 1997 - Jul 2000

Corporate Reception for the offices of Kerry and James Packer 99 - 00 Switchboard Operator for ACP Publishing Pty Ltd 97 - 99 Corporate Reception for the offices of Kerry and James Packer 99 - 00 Switchboard Operator for ACP Publishing Pty Ltd 97 - 99