Experience

Denny's

• United States
• Restaurants
• 700 & Above Employee

• Manager, Strategic Operations Initiatives - Operations Services

  • Jun 2015 - Present

  - Strategic Operations Initiatives, Operations Services - Project Management & Logistics - Equipment & Smallwares Development and Testing - New Product Testing - Industrial Engineering Methodologies, Validation Data Collections, Time Studies - Facility Layout Design & Innovation - Training Materials Design, Teaching - Strategic Operations Initiatives, Operations Services - Project Management & Logistics - Equipment & Smallwares Development and Testing - New Product Testing - Industrial Engineering Methodologies, Validation Data Collections, Time Studies - Facility Layout Design & Innovation - Training Materials Design, Teaching



Giardino Enterprise - Giardino Gourmet Salads Corporate Office

• Miami/Fort Lauderdale Area

• Franchise Operations Manager

  • Mar 2012 - Jun 2015

  ● Serving as Corporate Liason to all the Franchise Restaurants. ● Providing operational and training support to Franchisees and restaurant staff for new product introductions, new restaurant openings, marketing events and ongoing business needs. ● Conducting Food Safety and Quality Assurance restaurant visits and providing training and coaching in these areas. ● Managing financials, such as royalties and advertising fund accounts. ● Providing Operations R&D support in the development of new products, equipment and smallwares. ● Aiding in the logistics of opening new Franchise restaurant locations, leading the procurement of equipment smallwares, and creating of kit to decrease cost and increase efficiency in future openings. ● Supporting Corporate Office & Commissary functions. ● Creating of Operations Manual, Training Materials, and Field Communications. ● Consulting on corporate marketing initiatives, in-restaurant merchandising and social media communications. Show less



Operations, Training & Industrial Engineering Consulting

• Miami/Fort Lauderdale Area

• Independent Consultant

  • Mar 2011 - Jun 2015

  ● Work independently or for industrial engineering firms to provide Operations, Training and/or Industrial Engineering support to various restaurant chains and companies: Dunkin' Donuts, Chick-fil-A, Sonic, El Pollo Loco chicken chain, Famous Daves BBQ, Sports Grill & Bar restaurants, Miller's Ale House restaurants, Red Koi Thai & Sushi Lounge restaurant, local Burger King Franchisee, Winn Dixie - Food Kiosk, Pilot Gas Station - Hot Foods Station, Exxon - Food Court/Subway, and Adept Packaging - engineering. ● Operations & Training: design training materials and programs, create operations manuals, perform operational data collections and assessments, conduct food safety and guest service training, assist with new restaurant openings by providing operational, training and equipment support. ● Industrial Engineering: conduct in-restaurant industrial engineering and labor studies, perform data analysis, create spreadsheet tools for restaurant manager efficiency. ● Marketing: conduct marketing research and analysis, perform mystery shops and visitations, conduct packaging evaluations, and creation of team-building event activities. Show less



Isagenix

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Network Marketing - Manager

  • Feb 2011 - Jun 2015

  Built a 250+ Sales Team. Isagenix is the World's Leader in Whole-Body Nutritional Cleansing, Cellular Replenishing and Youthful Aging. The products are all natural, of organic nature, GMO free and most are gluten free. Basically, you flood your body with nutrition and the weight melts off. I have lost almost 100 pounds and transformed my health. Now, I help others get healthier too! If interested, contact me at terriguti@gmail.com to learn more about the programs and wholesale prices. Show less



Burger King

• United States
• Restaurants
• 700 & Above Employee

• Sr. Manager, Operations R&D

  • Dec 1981 - Feb 2011

  In recent position, I was responsible for developing operational procedures and training materials for new products (core burger and chicken lines) and managing the product market testing in preparation for national launches. This included conducting training classes and national convention training sessions. In addition, I supported equipment innovation, cost savings and operational simplification initiatives. I have extensive Operations experience with emphasis in the area of Project Management in Operations Research & Development and Training. My experience includes: direct restaurant operations, industrial engineering, field operations training & quality assurance auditor, managing of operations manual, product consistency, national convention logistics, etc. Show less