Terri Adams, CRCR, CHAA

Revenue Cycle Implementation Specialist at Medical Software Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex, US

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Credentials

  • HFMA's Certified Revenue Cycle Representative (CRCR)
    Healthcare Financial Management Association (HFMA)
    Nov, 2019
    - Nov, 2024
  • Certified Healthcare Access Associate (CHAA)
    National Association of Healthcare Access Management (NAHAM)
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Revenue Cycle Implementation Specialist
      • Apr 2021 - Present

      • Complete Implementation• Customize Configuration • Customer Support• Test and troubleshoot final system set up• Walk Clients through Availity Provider Enrollments • Complete Implementation• Customize Configuration • Customer Support• Test and troubleshoot final system set up• Walk Clients through Availity Provider Enrollments

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Access Manager
      • Feb 2020 - Mar 2021

      • Managed employees in all Outpatient Departments including Main Registration, Financial Counseling, Status Control, Specialty Center, and Women’s Imaging• Responsible for providing resolution to client inquiries• Motivated staff to achieve high levels of customer satisfaction, and to meet organization and department goals for financial performance• Facilitated weekly team huddles to educate team members of improvement strategies, policy changes within the system• Developed the pre-registration process to fast track registration • Monitored staff performance, quality and address any training or performance issues on a regular basis• Created office harmony and positive morale

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Patient Access Supervisor
      • Oct 2013 - Feb 2020

      • Assisted with the development and implementation of policies, procedures, standards, and initiatives• Ensured registration work queues are resolved timely and accurately• Performed Productivity Audits• Managed Time, Attendance and Payroll for Access staff• Continually educate all registration staff regarding any changes associated with their positions• Created and Implemented Quality Assurance process for IV • Assisted with the development and implementation of policies, procedures, standards, and initiatives• Ensured registration work queues are resolved timely and accurately• Performed Productivity Audits• Managed Time, Attendance and Payroll for Access staff• Continually educate all registration staff regarding any changes associated with their positions• Created and Implemented Quality Assurance process for IV

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Patient Access
      • Feb 2008 - Mar 2013

      • Maintain 100% quality assurance according with HIPAA • Established a comprehensive training manual and "Quick Reference" guide for the Registration Dept. • Performed data entry with computer software using Epic • Facilitated the bank deposit process and reconciliation of cash collections • Supervised Front Desk• Wrote schedule / rotations for Front Desk • Maintain 100% quality assurance according with HIPAA • Established a comprehensive training manual and "Quick Reference" guide for the Registration Dept. • Performed data entry with computer software using Epic • Facilitated the bank deposit process and reconciliation of cash collections • Supervised Front Desk• Wrote schedule / rotations for Front Desk

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