Terri Legan

Inside Sales / Customer Service Rep at RSA, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
West Dundee, Illinois, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Stephen Kalafut

I worked with Terri a good deal during her time at IMAC as I represent one of their key vendors, Kollmorgen. Terri was always fair, honest, and appropriately challenging. She goes to bat for her customers, challenging commercial partners to provide for them. And she protected her commercial partners as best she could when issues came up. You can count on Terri to take on a wide array of tasks, and be calm under fire (we've been through our fair share of them). Customers regularly speak highly of her, as do those at my company who worked with her daily. I'm confident that any company would benefit from having Terri on the team.

LinkedIn User

I worked with Terri for many years while at IMAC Motion Control, and I depended on her to manage the customer service, accounts payable, ordering, and RMA tasks associated with all of my accounts. Terri's attention to detail and level of organizational skills to manage so many accounts was incredible, as was the fact that she never made mistakes (she caught many of mine!). She built relationships with account contacts that made it easy for our customers to do business with us, while managing most of the tasks required to run a small business. Terri honestly provided the productivity of two office managers, and did it with a smile and high level of professionalism.

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Experience

    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Inside Sales / Customer Service Rep
      • May 2021 - Present

      Primary responsibilities include quoting, order entry, purchasing & customer service as well as Accounts Receivable collection correspondence. Primary responsibilities include quoting, order entry, purchasing & customer service as well as Accounts Receivable collection correspondence.

    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Office Manager
      • Apr 1997 - Aug 2020

      20+ years office management experience for a high technology distributor and integrator of motion control and industrial automation components. Solely responsible for all in-office management, support staff training and logistics. Responsibilities that include, reception, customer service, order entry, accounts receivable, accounts payable, assisting inside sales, RMA coordinator, shipping and receiving. 20+ years office management experience for a high technology distributor and integrator of motion control and industrial automation components. Solely responsible for all in-office management, support staff training and logistics. Responsibilities that include, reception, customer service, order entry, accounts receivable, accounts payable, assisting inside sales, RMA coordinator, shipping and receiving.

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Office Manager
      • Sep 1990 - Nov 1996

      Managed and supported office staff, secretary to the sales manager, customer service, order entry, process of claims, daily figures and monthly reports, updated and training of computer system, travel and catering arrangements for monthly meetings Managed and supported office staff, secretary to the sales manager, customer service, order entry, process of claims, daily figures and monthly reports, updated and training of computer system, travel and catering arrangements for monthly meetings

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