Experience

Burger Lounge
• Food & Beverages
• 1 - 100 Employee
• Director Of Information Technology

  • Nov 2021 - Present

TNB LLC
• United States
• Project Manager

  • Aug 2014 - Dec 2021


NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior PS Consultant (Aloha POS)

  • Nov 2012 - Dec 2021

  GENERAL POSITION SUMMARY: As a Senior Consultant I am responsible for the successful design and deliver of NCR POS Solutions. Viewed as the product expert and solution lead by the project and client teams. My role is instrumental in mentoring and building skills with the Consultants. Additionally, the Senior Consultant has the capabilities to lead small teams or projects with little to no supervision. ESSENTIAL FUNCTIONS: · Implements Aloha software and process… Show more GENERAL POSITION SUMMARY: As a Senior Consultant I am responsible for the successful design and deliver of NCR POS Solutions. Viewed as the product expert and solution lead by the project and client teams. My role is instrumental in mentoring and building skills with the Consultants. Additionally, the Senior Consultant has the capabilities to lead small teams or projects with little to no supervision. ESSENTIAL FUNCTIONS: · Implements Aloha software and process solutions for quick service and table service operators · Lead client requirements gathering, process design, and development activities · Acts as functional expert in respective area (technical, process or organizational) by providing deep product or service expertise · Leads a project or teams · Plans and manages the work of a team or project · Responsible for skill and personal development of project team members through goal setting, mentoring and training · Leverages resources, tools, best practices and solutions · Provides front line feedback to product development on enhancements and software issues · Other job related duties as assigned Show less GENERAL POSITION SUMMARY: As a Senior Consultant I am responsible for the successful design and deliver of NCR POS Solutions. Viewed as the product expert and solution lead by the project and client teams. My role is instrumental in mentoring and building skills with the Consultants. Additionally, the Senior Consultant has the capabilities to lead small teams or projects with little to no supervision. ESSENTIAL FUNCTIONS: · Implements Aloha software and process… Show more GENERAL POSITION SUMMARY: As a Senior Consultant I am responsible for the successful design and deliver of NCR POS Solutions. Viewed as the product expert and solution lead by the project and client teams. My role is instrumental in mentoring and building skills with the Consultants. Additionally, the Senior Consultant has the capabilities to lead small teams or projects with little to no supervision. ESSENTIAL FUNCTIONS: · Implements Aloha software and process solutions for quick service and table service operators · Lead client requirements gathering, process design, and development activities · Acts as functional expert in respective area (technical, process or organizational) by providing deep product or service expertise · Leads a project or teams · Plans and manages the work of a team or project · Responsible for skill and personal development of project team members through goal setting, mentoring and training · Leverages resources, tools, best practices and solutions · Provides front line feedback to product development on enhancements and software issues · Other job related duties as assigned Show less



WR Consulting Group

• United Kingdom

• Software Implementation Consultant/ Software Sales

  • Sep 2009 - Dec 2012

  * Contracted to various software companies to provide end~user support training and installations,as well as quality assurance testing to include Training of end users for Micros Opera,Micros Suite 7,LMS,Guest 360,MSI. As well as UAT and regression Testing of upcoming versions of software. This included writing my own Test cases, and using testing software, Also Testing of defects and Proper organization of the work flow in correcting defects to include final testing prior to pushing to release… Show more * Contracted to various software companies to provide end~user support training and installations,as well as quality assurance testing to include Training of end users for Micros Opera,Micros Suite 7,LMS,Guest 360,MSI. As well as UAT and regression Testing of upcoming versions of software. This included writing my own Test cases, and using testing software, Also Testing of defects and Proper organization of the work flow in correcting defects to include final testing prior to pushing to release of newer version of software. of various products. Sales of Property Management systems Show less * Contracted to various software companies to provide end~user support training and installations,as well as quality assurance testing to include Training of end users for Micros Opera,Micros Suite 7,LMS,Guest 360,MSI. As well as UAT and regression Testing of upcoming versions of software. This included writing my own Test cases, and using testing software, Also Testing of defects and Proper organization of the work flow in correcting defects to include final testing prior to pushing to release… Show more * Contracted to various software companies to provide end~user support training and installations,as well as quality assurance testing to include Training of end users for Micros Opera,Micros Suite 7,LMS,Guest 360,MSI. As well as UAT and regression Testing of upcoming versions of software. This included writing my own Test cases, and using testing software, Also Testing of defects and Proper organization of the work flow in correcting defects to include final testing prior to pushing to release of newer version of software. of various products. Sales of Property Management systems Show less



Agilysys

• United States
• Software Development
• 700 & Above Employee

• Software Implementation Specialist

  • Dec 2009 - Jun 2011

  Implementation of Property Management Systems at Hotels and Casinos. *Trained and supported Agilysys latest Property Management System (Guest 360) * Supported end~user during installation of element Property Management systems in Casino Hotels * Installed Micro POS systems Implementation of Property Management Systems at Hotels and Casinos. *Trained and supported Agilysys latest Property Management System (Guest 360) * Supported end~user during installation of element Property Management systems in Casino Hotels * Installed Micro POS systems



Midwest Financial Group

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Banker

  • Feb 2002 - Jan 2010

  *Sold over 20 million in loans, in 2004, 2005, and 2006. *Procured loans for people looking to purchase homes. *Acquired refinance mortgages for buyers to refinance their current mortgages *Sold over 20 million in loans, in 2004, 2005, and 2006. *Procured loans for people looking to purchase homes. *Acquired refinance mortgages for buyers to refinance their current mortgages


Multi-Systems Inc.
• United States
• Information Technology & Services
• Professional services

  • 2007 - 2008


Cyntergy

• United States
• Architecture and Planning
• 100 - 200 Employee

• I/T

  • 1997 - 2001

• I/T

  • 1997 - 2001



Starwood Hotels & Resorts Worldwide, Inc.

• Asst.GM/ Project Manager

  • Jul 1995 - Dec 1996

  *Oversaw day-to-day operations/renovations at three Downtown Chicago Hotels simultaneously *Worked with a team of people to create room standards for Hotel project for which is now "W Hotel" *Oversaw day-to-day operations/renovations at three Downtown Chicago Hotels simultaneously *Worked with a team of people to create room standards for Hotel project for which is now "W Hotel"



The Ritz-Carlton Hotel Company LLC

• Front Office Agent/ MRA(Sales/Catering/ F.O.M

  • 1992 - 1995

  Promoted from within in 1992 from Front Office Agent to Marketing Research Analyst (Sale/Catering) to later become Front Office Manager in 1993 Promoted from within in 1992 from Front Office Agent to Marketing Research Analyst (Sale/Catering) to later become Front Office Manager in 1993