Experience

CS Hudson

• United States
• Facilities Services
• 1 - 100 Employee

• Project Specialist

  • Nov 2021 - Present



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Sales and Service Expert

  • Feb 2021 - Oct 2022

  Developed empathetic client relationships and earned a reputation for exceeding sales goals. Generated leads for new sales through telephone calls with potential customers. Developed empathetic client relationships and earned a reputation for exceeding sales goals. Generated leads for new sales through telephone calls with potential customers.



Overseas Military Sales Group

• United States
• Automotive
• 1 - 100 Employee

• Warranty Specialist

  • Feb 2020 - Jun 2020

  Communicate with and respond to inquiries of ISR’s, overseas support offices and internal customers. Identify problems and determine the best course of action to resolve in a manner satisfactory to both the customer and the company.Perform troubleshooting for orders with errors to resolve with PCS Group.Process cancellations and NCC's when required.

• Customer Service Representative Liaison

  • Nov 2019 - Jan 2020

  Responsible for “on-time” ordering and delivery.Communicated with and responded to inquiries of internal and international support staff.Processed orders for acceptance and factory ordering.Managed, implemented and controlled order changes.Identified problems and determined resolutions satisfactory to both the customer and company.

• Pricing Compatibility and Specifications Specialist

  • Jan 2019 - Oct 2019

  Ensured Quality Control, problems resolution, informational bulletins and customer service.Gathered, interpreted and maintained specifications and pricing for partner manufacturers to populate point of sales software, process customer orders, transmission to manufacturers and generate all required customer paperwork.Gathered and interpreted vehicle manufacturer specifications and pricing from various data sources.Loaded and maintained that data accurately in the proprietary Pricing, Compatibility and Specification (PCS) database management system. Show less

• Mailroom Clerk

  • Oct 2018 - Dec 2018

  Entry level position to establish an opportunity for growth and experience in the corporate world.Typical mail room duties.



Smith Haven Auto Group

• St James, New York, United States

• Automotive Technician C-Tech

  • Jul 2016 - Sep 2018

  Troubleshooting, diagnosed and repaired vehicles. Performed NYS auto inspections, general maintenance - tire alignment, lubrications, tune-ups. Greeting and listened to customers’ needs for their vehicles. Prepared and provided service checklist for service department. Effectively adhered to company’s safety standards and quality assurance procedures. Earned and selected by management to participate in FCA Performance Institute for advanced technical training. Troubleshooting, diagnosed and repaired vehicles. Performed NYS auto inspections, general maintenance - tire alignment, lubrications, tune-ups. Greeting and listened to customers’ needs for their vehicles. Prepared and provided service checklist for service department. Effectively adhered to company’s safety standards and quality assurance procedures. Earned and selected by management to participate in FCA Performance Institute for advanced technical training.