Experience

Safe Place for Youth

• United States
• Individual and Family Services
• 1 - 100 Employee

• ABH Program Manager

  • May 2021 - Present

  • Oversee day-to-day site operations and team dynamics; manage program inventory, donations, and budget; approve staff expenses; monitor and coordinate youth intakes, discharges, and retention • Provide and support staff and youth with crisis management and de-escalation interventions • Monitor program outcomes and compliance with policies, contracts, partnership agreements, and stakeholder expectations; oversee and monitor team’s data entry, progress notes, documentation, and filing • Ensure successful implementation of youth services and provide evaluation of services provided; oversee youth development, education and employment, and other onsite programs to ensure goals and outcomes are met • Manage internal and external partnerships to coordinate youth events, lead effective communication, and provide program updates, as required • Prepare reports to submit to SPY and/or partner agencies on a regular basis • Actively participate in staff meetings, trainings, and other community meetings, as required • Lead and facilitate team meetings and communication to keep team up-to-date with policies, procedures, best practices, and organizational changes • Plan, develop and/or facilitate trainings and/or workshops for youth and staff through a positive youth development and healing centered engagement framework • Hire, train, and onboard staff as needed • Provide team with weekly supervision, feedback, training, and opportunities for professional development; monitor staff performance and complete staff evaluations • Support team with caseloads by providing assistance with case plans, consultation outside of supervision as needed, and problem solve to resolve barriers and/or challenges • Present program to local agencies, coalitions, community stakeholders and other organizations to network and provide information, as needed Show less



People Assisting The Homeless (PATH)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Rapid Resolution Specialist

  • Nov 2018 - May 2021

  * Conduct initial assessment to establish eligibility and appropriateness for Rapid Resolution, SSVF or other services * Maintain a resource directory and provide appropriate resources * Advocate and mediate with renters, landlords* Problem solve with households on assistance to potentially be leveraged for accommodating veteran’s stay * Initiate and process Temporary Financial Assistance requests in compliance with SSVF, Federal, State, County and PATH guidelines * Provide on-going information, referrals, linkages, and advocacy for all other identified needs * Creatively use and develop community resources to broker and link guest to services * Maintain client related data tracking systems, including complete and timely case notes, complete and timely * HMIS entries and management log entries * Generate client data and prepare case-related reports including but not limited to: outcomes, successes, and challenges * Complete follow-up and retention services, as necessary, and provide back-up documentation in client file Show less

• Supportive Services for Veteran Families – Case Manager

  • Oct 2015 - Nov 2018

  • Conduct intake and individualized needs assessment for individuals in an episode of homelessness, collaborate with participants to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing and appropriate healthcare• Meet with participants on a weekly or more frequent basis to review, evaluate and support completion of ISP plans• Conducts a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in development of the Individual Service Plan (ISP)• Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP• Assist with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate with prospective landlords, and identify appropriate permanent housing options for guests• Provide linkage, referrals, and case management support to interim guests as they use Access Center services Show less



Los Angeles City College

• United States
• Higher Education
• 200 - 300 Employee

• Student Services Assistant - Veteran Center

  • Mar 2014 - Jan 2015

  • Coordinate and perform duties in support of veterans program and student services operation, using independent judgment in applying and adapting departmental guidelines, policies, procedures, and where applicable, knowledge of other college programs • Communicate program related matters and policy information, assist in updating and developing policies and procedures, assist with budget planning and training • Collaborate and maintain liaison with appropriate community and public agencies to produce Veteran events, programs, publications, and other special services, respond to questions concerning community of university veterans, and report meeting content to supervisor. • Hire, train, supervise staff/student workers • Conduct intake screening and interview students to assess for various program and services, provide guidance, advice and refer students to supportive services • Certify all service members, veterans, spouses and other family members eligible for VA education benefits and maintain student files and records. • Maintain weekly contact and correspondence with student veterans, ensure increased awareness of veteran benefits and other resources Show less



Volunteers of America

• Non-profit Organizations
• 700 & Above Employee

• Case Manager III

  • Jun 2011 - Mar 2014

  • Provide ongoing assistance and resource linkage for homeless veterans. • Conduct weekly groups promoting financial literacy, life skills and/or sobriety • Maintains complete and accurate documentation of services in accordance with federal, state, county, and VOA/Pathways to Home guidelines. • Develop and maintains inter-agency and community relationships. • Maintain strict confidentiality of employee, client, company, and vendor data, as well as handling sensitive and critical information with professionalism and discretion. Show less



Esperance Center for The Disabled

• Vocational Trainer

  • Nov 2008 - Nov 2012

  • Develop, implement, and evaluate behavior management plans and program curricula for assigned clients • Direct one on one learning experiences to assist clients in obtaining Individual Service Plan (ISP) objectives • Complete quarterly reports, annual reviews and ISP • Participate in client assessment, planning and evaluation • Maintain weekly contact and correspondence with client employer ensuring good employee status, promptness, and attendance of client. • Promote proper socialization skills by working collaboratively with other groups while incorporating goal specific activities Show less



Center for Behavioral, Educational and Social Therapies Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Behavioral Therapist

  • Nov 2007 - Sep 2009

  • Implement behavior intervention services • Work directly with student to implement positive behavior plan • Use behavior plan developed and modified by supervisor • Prompt student behaviors, collect data on behavior for interpretation by supervisor, teacher or other district staff • Implement behavior intervention services • Work directly with student to implement positive behavior plan • Use behavior plan developed and modified by supervisor • Prompt student behaviors, collect data on behavior for interpretation by supervisor, teacher or other district staff



LA Speech and Language Therapy Center

• Infant Specialist

  • Feb 2007 - Oct 2007

  • Plan, prepare, and facilitate learning in a speech and language early intervention infant stimulation preschool • Provide input and assist classroom teachers in planning and implementing the daily goals and activities of the children • Chart childrens’ performance • Plan, prepare, and facilitate learning in a speech and language early intervention infant stimulation preschool • Provide input and assist classroom teachers in planning and implementing the daily goals and activities of the children • Chart childrens’ performance