Experience

Mokan Labs, LLC

• United States
• Medical and Diagnostic Laboratories
• 1 - 100 Employee

• Director of Client Services

  • Feb 2023 - Present



Genus3

• Client Services

  • Jul 2020 - Feb 2023



PREMIER REALTY SERVICES

• Houston, Texas Area

• Real estate photographer

  • Mar 2017 - Jul 2020



Phan and Phan Premier Genomics

• The Woodlands, TX

• Operations Manager

  • Aug 2015 - Mar 2017

  • Oversee and provide direct supervision for approximately 8 employees. • Manage communication with accounts • Maintain detailed patient records • Manage and report weekly specimen counts and test results • Monitor processes and procedures for update and improvement opportunities, solving complex issues, anticipating challenges and planning for proactive resolution • Facilitate company marketing function • Develop and improve on LabWave workflow processes • Oversee and provide direct supervision for approximately 8 employees. • Manage communication with accounts • Maintain detailed patient records • Manage and report weekly specimen counts and test results • Monitor processes and procedures for update and improvement opportunities, solving complex issues, anticipating challenges and planning for proactive resolution • Facilitate company marketing function • Develop and improve on LabWave workflow processes



Health ReView

• Assistant Operations Manager

  • Sep 2014 - Mar 2017

  • Assist in developing new hire orientation and training processes• Recruit, hire, educate and train new employees• Facilitate and assist in strategic planning for client demonstrations, presentations, displays, etc.• Attend and preside over meetings in the absence of the Operations Manager• Provide direct supervision to over ten Full Body Screen Technicians throughout Nevada and Texas.

• Full Body Screen Technician II

  • Jul 2013 - Sep 2014

  • Assist Operations Manager with wellness research, marketing, or other tasks assigned.• Conduct bio-impedance wellness screen within local provider offices and communicate results to patients• Resolve patient and provider concerns regarding insurance provider Explanation of Benefits. • Maintain office supplies and forms necessary to carry out Full Body Screen Technician duties within clinics assigned.



Sam Houston State University

• United States
• Higher Education
• 700 & Above Employee

• Reading Center Assistant

  • Aug 2009 - Jul 2013

  Responsible for providing comprehensive support for all Reading Center services. Duties include: •Provide assistance to professors and teaching staff •Grade papers •Review student assignments and provide feedback •Support international student needs •Answer phone inquiries •All other associated tasks as required Responsible for providing comprehensive support for all Reading Center services. Duties include: •Provide assistance to professors and teaching staff •Grade papers •Review student assignments and provide feedback •Support international student needs •Answer phone inquiries •All other associated tasks as required



Unlimited Trucking

• Houston, Texas Area

• Secretary

  • Jun 2009 - Jan 2010

  Secretary to the Security Administrator of a large, local trucking company. Duties Included: •Provided support to the Security Administrator •Performed data entry into proprietary corporate data tracking system •Managed all correspondence, including phone and email communications •Organized and maintained filing structure for all paperwork •Validated and maintained all required vehicle information Secretary to the Security Administrator of a large, local trucking company. Duties Included: •Provided support to the Security Administrator •Performed data entry into proprietary corporate data tracking system •Managed all correspondence, including phone and email communications •Organized and maintained filing structure for all paperwork •Validated and maintained all required vehicle information