Experience

Cash Connect

• United States
• Financial Services
• 1 - 100 Employee

• Senior Deployment Administrator

  • Apr 2023 - Present

  In addition to the below responsibilities for Deployment Administrator -Allocating tasks to team membersVetting of documents/contractsAnalyzing Data Reports to resolve queries

• Deployment Administrator

  • Apr 2019 - Mar 2023

  ADHOC ProjectsEvent coordination of DEMO events within South AfricaImplementation of processes and procedures for assigned tasksHigh level of organisation to complete all deliverables before the deadlineData capturing and processing of all relevant data and documentationAssist with all contractual or client database changes on SAPAssist with record keeping of all contractual documents (Digital and Hard Copy)Consistent follow ups with relevant internal departments to fast track client queries/resolutionsLiaising with external clients and third-party suppliers for installation arrangementsDaily submission of relevant reports to internal departments Show less



Cartrack

• Singapore
• Software Development
• 700 & Above Employee

• Senior Administrator and Personal Assistant to Head of Technical

  • Apr 2017 - Mar 2019

  Personal AssistanceEffective diary management and allocate appropriate appointment dates and timesProofread correspondenceServe as the first point of contact for queries from all reporting staff to the Technical HeadOrganise, plan and co-ordinate all required meetingsManage travel arrangements for domestic and international destinations (Flights, Car Hire, Visa applications) as requiredRecord minutes of meetings held by Technical HeadPrepare monthly Credit Card expenditure report and submit to financeAdministrative SupportOrdering of relevant consumables, marketing stock and stationery as requiredOrdering of uniform as requiredMaintain the paper filing systemArrange year end functions and conferences as requiredLiaise with the finance department and follow up on outstanding paymentsLoading of purchase orders on NAVAssist with collation of data and submit relevant reports to Internal DepartmentsPrepare presentations for conferencesArrange travel, allowances and accommodation for staff within the departmentHR FacilitationCollect and screen overtime submissions for all branches within South AfricaLiaise with HR for overtime queriesProcess annual leave submissions on ESSPrepare disciplinary packs with relevant and confidential documentsPrepare training material for the Training DepartmentArrange BI Annual KPI Meetings with the Technical Head and staff accordingly Show less

• Scheduling Administrator

  • Jan 2015 - Apr 2017

  Answering of Inbound callsMonitoring of the department's mailbox and attending to emails or redirecting the query to the correct department or team memberEnsure there is a minimum of a 90% QA level for each Inbound callContact clients to arrange the installation as per required date and time for the tracking unit installation/removalEnsure each assigned technician are booked for a minimum of 3 fitment jobs a dayCollation of data for all pending fitments and submitting a daily report Show less



Utility Administration Services Pty Ltd

• City of Johannesburg, Gauteng, South Africa

• Technical Administrator and Personal Assistant to the Business Unit Manager

  • May 2014 - Nov 2014

  Personal Assistance Effective diary management and allocate appropriate appointment dates and times Record minutes of meetings held by Business Unit Manager Prepare monthly reports and submit to relevant Internal Departments Manage travel arrangements for travel within South Africa (Accommodation and Allowances) Administrative Support Serve as the first point of contact for queries from Internal Departments Stand in for the receptionist as required and assist with the switchboard to direct calls to the relevant department Assist with purchase orders on Pastel Monitor and ensure all tracking units are in working order for the company fleet vehicles Ensure the company fleet vehicles are well maintained such as arranging the required service, license renewals and payment for traffic fines Compile a schedule for the company driver Data capturing of Job Cards Compile prepaid Utility Meter quotes as required and obtain approval from Finance Manager Compile an Incentive Report per technician and submit to Finance for payment Liaising with suppliers for ordering of stock and arranging the delivery timeously Show less



Mandara

• City of Johannesburg, Gauteng, South Africa

• Manager

  • Nov 2013 - Apr 2014

  Liaising with suppliers for ordering of stock and arranging the delivery Ensure daily and monthly sales targets are met Prepare the roster and schedule the staff accordingly for their required shift Submit a daily report of Sales and Expenses Marketing strategies to acquire new clients Event coordination as requested by clients Manage Petty Cash and ensure all receipts are accounted for Liaising with suppliers for ordering of stock and arranging the delivery Ensure daily and monthly sales targets are met Prepare the roster and schedule the staff accordingly for their required shift Submit a daily report of Sales and Expenses Marketing strategies to acquire new clients Event coordination as requested by clients Manage Petty Cash and ensure all receipts are accounted for



Velociti

• Durban, KwaZulu-Natal, South Africa

• Customer Care Agent

  • Feb 2011 - Oct 2013

  Answering of Inbound Calls Log all assigned calls on SAP Resolve queries pertaining to the smart shopper card Ensure there is a minimum of 90% QA level for each inbound call Make outbound calls to relevant stores within South Africa to resolve client queries Providing administrative support to the department by assisting with data capturing, attending to incoming faxes and processing lost card forms Attending to all email queries Following up on escalations and provide feedback to the client Show less



Clicks Group

• South Africa
• Retail
• 700 & Above Employee

• Beauty Sales Consultant

  • Sep 2007 - Jan 2011

  Conducting a skin analysis on customers to ensure the correct beauty products are recommended Ensure the daily and monthly sales targets are met Assist with training for part time staff to assist on weekends Preparing monthly sales strategy to obtain new customers and meet required targets Conducting a skin analysis on customers to ensure the correct beauty products are recommended Ensure the daily and monthly sales targets are met Assist with training for part time staff to assist on weekends Preparing monthly sales strategy to obtain new customers and meet required targets



Fashion Express

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Assistant

  • Aug 2006 - Aug 2007

  Assist all customers on the shop floor Monitor fitting rooms and ensure there is no theft Responsible for cash flow at the till point Report customer complaints to store management Exchange merchandise for customers when authorised by store management Receive and process all payments Ensure all outgoing stock/items are scanned and paid for Assist all customers on the shop floor Monitor fitting rooms and ensure there is no theft Responsible for cash flow at the till point Report customer complaints to store management Exchange merchandise for customers when authorised by store management Receive and process all payments Ensure all outgoing stock/items are scanned and paid for