Experience

Sunshine Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Corporate Trainer

  • Jun 2014 - Present

  Trained Customer Service Representatives, Managers and Supervisors for Sunshine Health Plan of Florida. Responsible for developing and conducting a variety of training programs and auditing tools. Conducts needs analyses to determine specific training needs for department staff. Identify and develop appropriate training programs, including the selection and design of appropriate training aids. Maintain training and progress records. Trained Customer Service Representatives, Managers and Supervisors for Sunshine Health Plan of Florida. Responsible for developing and conducting a variety of training programs and auditing tools. Conducts needs analyses to determine specific training needs for department staff. Identify and develop appropriate training programs, including the selection and design of appropriate training aids. Maintain training and progress records.



Brown Mackie College-Miami

• Career Advisor

  • Aug 2011 - Jun 2014

  Schedules, conducts, & documents an exit interview with each pending graduate assigned. Develop, track, report & document graduate employment program, graduate files of employment & success stories. Plans & conducts marketing calls & direct mail marketing follow-up with possible employers. Plans & conducts employer visits & on-campus recruiting. Schedules, conducts, & documents an exit interview with each pending graduate assigned. Develop, track, report & document graduate employment program, graduate files of employment & success stories. Plans & conducts marketing calls & direct mail marketing follow-up with possible employers. Plans & conducts employer visits & on-campus recruiting.



Olsen Middle School

• Dania Beach, FL

• Behavior Management Facilitator

  • Oct 2010 - Jun 2011

  Primary focus behavior management & educational instruction Facilitate students activities in the classroom Directly supervise children Ensure the safety and security of children at all times Primary focus behavior management & educational instruction Facilitate students activities in the classroom Directly supervise children Ensure the safety and security of children at all times



Broward County School Board

• Ft. Lauderdale, FL

• Teacher

  • Aug 2002 - Jun 2011

  Provide educational instruction, guidance, & supervision to students (K-12) at various schools of learning in Broward County Specific focus on students with special needs Created Lesson Plans Conducted Parent/Teacher Conferences Attended Faculty Meetings Provided supervision on numerous field trips Facilitate Statewide Testing Provide educational instruction, guidance, & supervision to students (K-12) at various schools of learning in Broward County Specific focus on students with special needs Created Lesson Plans Conducted Parent/Teacher Conferences Attended Faculty Meetings Provided supervision on numerous field trips Facilitate Statewide Testing



Atlantic Technical Center

• Job Coach

  • Jun 2009 - Aug 2009

  Provided educational instruction & guidance to adult students in the Special Education Program/ESY(PASS) Assisted with functional living skills in a classroom setting Worked one on one with students on daily reinforcement of skills Provided educational instruction & guidance to adult students in the Special Education Program/ESY(PASS) Assisted with functional living skills in a classroom setting Worked one on one with students on daily reinforcement of skills



Dismas Charities Inc./Federal Bureau of Prisons

• Dania Beach, FL

• Counselor/Case Manager

  • Apr 2006 - Jul 2008

  Trained & Supervised Staff/Performed all Office Management Duties Responsible for developing, coordinating, monitoring, evaluating & documenting Individual program planning according to the specific needs of each inmate, to include program goals, referrals, & individual, family & group counseling strategies Responsible for guiding, monitoring & documenting relevant aspects of resident movement, behavior & progress Responsible for maintaining up-to-date and orderly Resident case files Responsible for timely submission of all necessary evaluation records, reports, correspondence & statistical information to FBOP, Probation/Parole Officers, & Corporate Responsible for initial & continuing orientations for assigned Residents Performs all other duties as may be assigned by the Director Maintain security & control for a 110-bed residential facility Responsible for oversight of maintenance & organizational programs including documenting substance abuse testing & subsistence payments Conducted Home Visits Research as required by various staff members, sorting communications shredding sensitive documents & any and all other requirements by the Director Show less



Montgomery County School Board

• Teacher

  • Jan 2002 - Mar 2002

  Provide educational instruction and guidance to students (K-12) at various schools; Specific focus on students with special needs Provide educational instruction and guidance to students (K-12) at various schools; Specific focus on students with special needs



Federal Bureau of Prisons - Career Connections

• United States
• Law Enforcement
• 700 & Above Employee

• Case Management Intern

  • Jan 2001 - Apr 2001

  Worked with the Community Corrections Manager. Duties included but not limited to setting placement and release dates for residents in a facility. Identify and research the resources of supervision for inmates who were going into a halfway house residential facility. Sorting agency communications and shredding sensitive documents. Perform all other duties as may be assigned by the Corrections Manager. Worked with the Community Corrections Manager. Duties included but not limited to setting placement and release dates for residents in a facility. Identify and research the resources of supervision for inmates who were going into a halfway house residential facility. Sorting agency communications and shredding sensitive documents. Perform all other duties as may be assigned by the Corrections Manager.