Experience

Pain Doctor

• Wellness and Fitness Services
• 1 - 100 Employee

• Business Intelligence Analyst

  • Mar 2015 - Present

  Analysis: Develop and present executive dashboards to show financial and clinical trends in data using Excel, VBA and Microsoft SQL Server. Interpret and analyze business needs, translating them into functional requirements. Assist CEO, CFO and VP of operations in the development of programs based on analyzing information. Design business objectives and documentation with task and workflow analysis, document analysis and business process descriptions. Observe and report discrepancies among business processes to guide the company toward standardization of processes including billing, finance, and operations. Provide business recommendations to decision-makers on potential practice acquisitions, payer trends, and expense reduction initiativesProject Development/Report Management: Manage project development from initiation to closure as assigned by CEO, CFO and VP of Operations. Create operational reporting tools using SSRS and RDL to streamline clinical workflow and optimize patient capture and retention. Automate all key performance indicators (KPI) and closing reports. Design and develop ad hoc reporting as needed by CEO, CFO and VP of operations. Work very closely with in-house departments to complete tasks. Accomplishments:- Build new applications in Java to verify correct coding practices prior to medical claim submission- Design and automate required reporting for Chief Executives, Investors, Financial Auditors, Revenue Cycle Managers, Physicians, Marketing, Compliance and Operations Show less

• Billing Director

  • Aug 2013 - Mar 2015

  Compiled and analyzed billing reports. Met with executive team on a weekly basis to go over trends and assist in growth decisions. Identified and resolved payment trends with insurance provider representatives. Coordinated with providers to ensure compliance with medical policy. Served as the point of contact for Stryker “Doc on Call” program. Answered all billing and reimbursement related questions for pain management providers across the nation. Performed audits and on board practice acquisitions in multiple states. Accomplishments:- Promoted to billing director to manage a team of 30 billers. - Successfully set up billing for acquisitions and new practices in 8 states with several physicians and clinic locations.- Increased collection rate by 43.88% over a 1.5-year period through denial trend analysis and communicated with ordering providers on proper documentation requirements.- Reduced over 120-day receivable percentage from 56% to 21% without hiring additional staff or doing adjustment projects. Show less

• Accounts Receivable Team Leader

  • Aug 2010 - Aug 2013

  Managed and trained a team of accounts receivable representatives. Resolved insurance denials through claim correction, phone calls, and appeals. Identified insurance payment trends to report to the billing director.Accomplishments:- Promoted to team leader to manage 10 accounts receivable team members. - Developed new processes to improve productivity and quality of the team.

• Administrative Assistant

  • Dec 2004 - Aug 2010

  Provided general administrative and clerical support including mailing, scanning, faxing and copying to management. Opened, sorted and distributed incoming correspondence. Performed data entry and scanned documents. Managed calendar. Answered calls from customers regarding their inquiries. Prepared documents including correspondence, reports, drafts, memos and emails. Scheduled and coordinated meetings.

• Front Desk Receptionist

  • Jul 2004 - Dec 2004

  Responsible for handling front office reception and administration duties, including greeting guests and answering phones, handling company inquiries, and sorting and distributing mail.



UFLY

• Business Owner

  • Feb 2015 - Present

  Consultant - Design and develop new products for web and mobile applications per business requirements. Create automated reporting of KPIs. Perform medical billing audits to identify lost revenue and risk areas. Communicate and work closely with partners. Troubleshoot and problem solve website and platform related issues. Consultant - Design and develop new products for web and mobile applications per business requirements. Create automated reporting of KPIs. Perform medical billing audits to identify lost revenue and risk areas. Communicate and work closely with partners. Troubleshoot and problem solve website and platform related issues.