Teri Ryan

Head of Customer Experience at InsureTech Connect
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Contact Information
Location
Vancouver, Washington, United States, US
Languages
  • French -

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Head of Customer Experience
      • Feb 2023 - Present

    • Content Manager
      • Oct 2022 - Jan 2023

    • Director of Strategic Partnerships & Client Relations at InsureTech Connect
      • Jun 2020 - Oct 2022

    • Director of Strategic Partnerships
      • Apr 2019 - Oct 2022

      Develop and maintain strong relationships with key partners, including identifying strategic alignment opportunities that allow partnerships to thrive. Conduct strategic analysis to identify and size the opportunity and growth potential for all partners. Execute and prioritize partner activities accordingly. Manage relationships with partners through personal interactions and operational components, including on-boarding, activation, and day-to-day general management. Track, analyze and… Show more Develop and maintain strong relationships with key partners, including identifying strategic alignment opportunities that allow partnerships to thrive. Conduct strategic analysis to identify and size the opportunity and growth potential for all partners. Execute and prioritize partner activities accordingly. Manage relationships with partners through personal interactions and operational components, including on-boarding, activation, and day-to-day general management. Track, analyze and communicate quantitative metrics and business trends as they relate to partners. Create and maintain accurate lists of partner / client relationships.

    • United States
    • Book and Periodical Publishing
    • Co-Founder and Business Director
      • Apr 2013 - Apr 2019

      Co-founded the business along with Anthony O'Donnell. Collaborated on all strategic decisions from inception through establishment of the brand as a major news outlet within the insurance industry. Created all marketing and most communications content. Managed events coordination and reporting for webcasts and onsite conferences. Managed advertising for website and weekly newsletter. Managed budgeting and bookkeeping. In collaboration with Executive Editor, managed strategic planning and… Show more Co-founded the business along with Anthony O'Donnell. Collaborated on all strategic decisions from inception through establishment of the brand as a major news outlet within the insurance industry. Created all marketing and most communications content. Managed events coordination and reporting for webcasts and onsite conferences. Managed advertising for website and weekly newsletter. Managed budgeting and bookkeeping. In collaboration with Executive Editor, managed strategic planning and contract negotiations. Managed newsletter production and distribution. Oversaw vendor and contractor relationships, from negotiations to ongoing execution. Show less Co-founded the business along with Anthony O'Donnell. Collaborated on all strategic decisions from inception through establishment of the brand as a major news outlet within the insurance industry. Created all marketing and most communications content. Managed events coordination and reporting for webcasts and onsite conferences. Managed advertising for website and weekly newsletter. Managed budgeting and bookkeeping. In collaboration with Executive Editor, managed strategic planning and… Show more Co-founded the business along with Anthony O'Donnell. Collaborated on all strategic decisions from inception through establishment of the brand as a major news outlet within the insurance industry. Created all marketing and most communications content. Managed events coordination and reporting for webcasts and onsite conferences. Managed advertising for website and weekly newsletter. Managed budgeting and bookkeeping. In collaboration with Executive Editor, managed strategic planning and contract negotiations. Managed newsletter production and distribution. Oversaw vendor and contractor relationships, from negotiations to ongoing execution. Show less

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Freelance Writer
      • Jan 2010 - Jun 2013

      Wrote and edited articles, blog entries, recipes, and technically-oriented, business-to-business documents for a variety of professional clients. Wrote and edited articles, blog entries, recipes, and technically-oriented, business-to-business documents for a variety of professional clients.

    • Individual and Family Services
    • 300 - 400 Employee
    • Homemaker/Homeschooler
      • Nov 2001 - Dec 2010

      Worked to create a happy and comfortable home life for my family. As my children reached school age, I continued to care for them and provide for their intellectual, emotional and social enrichment. Cooked, cleaned and chauffeured. Regularly read relevant materials and attended various events and activities to improve my skills. Took my children on regular outings to the library and homeschool field trips. Participated in a weekly co-op to share my skill set with other families, and to expose… Show more Worked to create a happy and comfortable home life for my family. As my children reached school age, I continued to care for them and provide for their intellectual, emotional and social enrichment. Cooked, cleaned and chauffeured. Regularly read relevant materials and attended various events and activities to improve my skills. Took my children on regular outings to the library and homeschool field trips. Participated in a weekly co-op to share my skill set with other families, and to expose my children to different teaching styles as well as a group learning environments. Show less Worked to create a happy and comfortable home life for my family. As my children reached school age, I continued to care for them and provide for their intellectual, emotional and social enrichment. Cooked, cleaned and chauffeured. Regularly read relevant materials and attended various events and activities to improve my skills. Took my children on regular outings to the library and homeschool field trips. Participated in a weekly co-op to share my skill set with other families, and to expose… Show more Worked to create a happy and comfortable home life for my family. As my children reached school age, I continued to care for them and provide for their intellectual, emotional and social enrichment. Cooked, cleaned and chauffeured. Regularly read relevant materials and attended various events and activities to improve my skills. Took my children on regular outings to the library and homeschool field trips. Participated in a weekly co-op to share my skill set with other families, and to expose my children to different teaching styles as well as a group learning environments. Show less

    • United States
    • Account Manager
      • Jul 1999 - Nov 2001
    • Customer Service Representative
      • Apr 1996 - Jun 1999
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiter/Interviewer
      • Aug 1992 - Apr 1996

      Interviewed references for applicants for live-in nanny positions. Placed advertisements in newspapers around the country to recruit nannies for work in the greater New York City area. Occasionally assisted nannies who needed help transitioning to their new roles. Gave a well-received presentation, at a comedy club in West Orange, NJ, to nannies on the topic of making the most of their stays in the area. Interviewed references for applicants for live-in nanny positions. Placed advertisements in newspapers around the country to recruit nannies for work in the greater New York City area. Occasionally assisted nannies who needed help transitioning to their new roles. Gave a well-received presentation, at a comedy club in West Orange, NJ, to nannies on the topic of making the most of their stays in the area.

Education

  • Montclair State University
    Bachelor of Arts (B.A.), Anthropology

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