Experience

Bob Henriquez, CFA Hillsborough County Property Appraiser
• United States
• Government Administration
• 1 - 100 Employee
• TPP Property Appraiser II

  • Sep 2021 - Present


Hillsborough County

• United States
• Government Administration
• 700 & Above Employee

• TPP Appraiser 1 with Hillsborough County Property Appraiser Office

  • Sep 2017 - Sep 2022

  Performs duties collecting and organizing tangible personal property (TPP) data for valuation purposes in preparation of the ad valorem tax roll. Performs duties collecting and organizing tangible personal property (TPP) data for valuation purposes in preparation of the ad valorem tax roll.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Foreclosure Specialist

  • Nov 2012 - May 2017

  Conducts daily account Review Audits, applying Dap10 payments to loan accounts for payoffs, fees and maintenance. Monitors Daily Interface Reports and SARS Referral Reports. Manages and Responsible for Service Members Civil Relief Act process, SCRA's spreadsheet audits, add-ons and performance records. Updates and maintains new procedure policies on SCRA, OCO Reports and Presale Checklist Reviews. Performs Foreclosure Task reports. Responsible for Preparation of Bid Package for Foreclosure… Show more Conducts daily account Review Audits, applying Dap10 payments to loan accounts for payoffs, fees and maintenance. Monitors Daily Interface Reports and SARS Referral Reports. Manages and Responsible for Service Members Civil Relief Act process, SCRA's spreadsheet audits, add-ons and performance records. Updates and maintains new procedure policies on SCRA, OCO Reports and Presale Checklist Reviews. Performs Foreclosure Task reports. Responsible for Preparation of Bid Package for Foreclosure Sales and preparation for Foreclosure Mediation process. Performs detailed reviews with daily knowledge of the principles and techniques of administrative management; including, organization, planning, staffing, training, budgeting, and reporting. Maintains knowledge of fiscal planning, budgeting, and management of the operational and technical problems involved in the administration of a specialized. Maintains the ability to formulate policies and procedures relevant to program areas based on information of a conceptual nature from varied and complex sources. Involved in Law Group Procedures Meeting Tracker and writing procedures for Reinstatement Internal Quotes - responsible for providing updated procedures for law changes that affects the foreclosure unit.

• Records Administration Specialist Manager

  • Oct 2011 - Nov 2012

  Tasks include storing, monitoring and maintaining records, developing and updating methods of classification and ensuring compliance with legislation. Responsible for maintaining and preparing loan files and documents for Note Validations, scheduling for Iron Mountain pickups. Responsibilities include completing document recovery functions, maintaining servicing files and origination files for HSBC loans, Documents include all forms of recorded information, such as: correspondence, computer… Show more Tasks include storing, monitoring and maintaining records, developing and updating methods of classification and ensuring compliance with legislation. Responsible for maintaining and preparing loan files and documents for Note Validations, scheduling for Iron Mountain pickups. Responsibilities include completing document recovery functions, maintaining servicing files and origination files for HSBC loans, Documents include all forms of recorded information, such as: correspondence, computer data, files, financial statements, manuscripts, moving images, publications, or other material for all loan documents. Responsible for advising staff in other departments on the management of their records and information and helping to resolve inquiries and also responding to internal and/or external information enquiries, enabling appropriate access to information. Assists Managers with the guidence and coaching to junior processors to insure the highest quality in the processing and preclosing task.



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Teller Specialist - Vault Teller

  • Apr 2007 - Oct 2011

  Daily responsibilities include Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Maintained Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Continuing… Show more Daily responsibilities include Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Maintained Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Continuing compliance with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof. Maintaining customer confidence and protects bank operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed. Daily responsibilities include completing special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Managing vault along with Balancing daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Responsible for Training new employees in teller navigator, check scanner, and teller taps. Trains new employees in proper procedures and handles difficult operational questions from lower level Tellers. Show less Daily responsibilities include Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Maintained Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Continuing… Show more Daily responsibilities include Providing account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Maintained Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Continuing compliance with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof. Maintaining customer confidence and protects bank operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed. Daily responsibilities include completing special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Managing vault along with Balancing daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Responsible for Training new employees in teller navigator, check scanner, and teller taps. Trains new employees in proper procedures and handles difficult operational questions from lower level Tellers. Show less



MICHAEL'S WATER, INC.

• Office Manager/ Owner of Company/Sales Manager/ Telemarketing Manager

  • Jun 1996 - Sep 2006

  Responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. Supervised and managed a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Responsibilities across a diverse range of functions such as: managing filing systems, developing and implementing new administrative systems, analyzes operational trends to understand the impact of business, such as… Show more Responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. Supervised and managed a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Responsibilities across a diverse range of functions such as: managing filing systems, developing and implementing new administrative systems, analyzes operational trends to understand the impact of business, such as record imaging; recording office expenditure and managing the budget; organizing the office layout and maintaining supplies of stationery and equipment; maintaining the condition of the office and arranging for necessary repairs. organizing and chairing meetings with staff - including typing the agenda and taking minutes, overseeing the recruitment of new staff, sometimes including training and induction; Responsible for ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies; carrying out staff appraisals, managing performance and disciplining staff; delegating work to staff and managing their workload and output; promoting staff development and training; implementing an promoting staff equality and diversity policy; writing reports and delivering presentations, responding to customer enquiries and complaints; reviewing and updating health and safety policies and ensuring employees are observed. Show less Responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. Supervised and managed a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Responsibilities across a diverse range of functions such as: managing filing systems, developing and implementing new administrative systems, analyzes operational trends to understand the impact of business, such as… Show more Responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. Supervised and managed a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Responsibilities across a diverse range of functions such as: managing filing systems, developing and implementing new administrative systems, analyzes operational trends to understand the impact of business, such as record imaging; recording office expenditure and managing the budget; organizing the office layout and maintaining supplies of stationery and equipment; maintaining the condition of the office and arranging for necessary repairs. organizing and chairing meetings with staff - including typing the agenda and taking minutes, overseeing the recruitment of new staff, sometimes including training and induction; Responsible for ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies; carrying out staff appraisals, managing performance and disciplining staff; delegating work to staff and managing their workload and output; promoting staff development and training; implementing an promoting staff equality and diversity policy; writing reports and delivering presentations, responding to customer enquiries and complaints; reviewing and updating health and safety policies and ensuring employees are observed. Show less