Experience

Woolfson Eye Institute

• United States
• Medical Practices
• 1 - 100 Employee

• System Administrator

  • Feb 2020 - Present



Northside Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Application Analyst

  • Oct 2017 - Feb 2020

  · Act as advocate for software testing best practices· Coordinate with Team Leads and Project Managers to identify testing requirements· Conduct integration test script reviews and walkthroughs with the appropriate stakeholders to ensure test coverage· Manage the test lab to ensure equipment and resources required for testing are available· Monitor reported defects to ensure critical defects and issues are escalated to the appropriate stakeholder and ensure they are assigned to the correct resource for resolution· Assist with execution of test scripts· Facilitate testing status calls discussing testing progress, issues, and risks· Collect testing metrics and report testing status to stakeholders· Monitor defect management including new defects, triage meetings and resolution of defects to assess application· Act as administrator for test management and defect management tools



Woolfson Eye Institute

• Compliance Officer

  • Jun 2015 - Oct 2017

  • Create and implement system to track and consolidate past and present medical records • Acquire, organize and protect patient medical records for requests, audits and billing services• Analyze work flow processes to create standard procedures to maximize efficiency for front desk coordinators, medical records and sterilization techniques• Organize and manipulate the schedules of the physicians and staff for 5 ophthalmology clinics• Analyze and interpret data to create operational reports to provide oversight for business activities• Collaborate with multiple executives to organize, implement and maintain compliance with CMS quality programs such as PQRS, Meaningful Use and MIPS• Modify, maintain and administer training sessions related to the EHR and practice management software• Provide high level consultative, technical and administrative support to executive management including the CEO, CFO and COO• Ensure compliance with OSHA, HIPAA and other state and federal regulations



Georgia State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Administrative Assistant

  • Jan 2015 - Jun 2015

  • Build and leverage strong relationships with internal and external guests• Set, communicate and maintain timelines and priorities for event projects• Act as point of contact between students and administrators• Collaborate with multiple departments to reach objectives• Supervise and train new hires • Build and leverage strong relationships with internal and external guests• Set, communicate and maintain timelines and priorities for event projects• Act as point of contact between students and administrators• Collaborate with multiple departments to reach objectives• Supervise and train new hires



Auburn University

• United States
• Higher Education
• 700 & Above Employee

• Student Worker

  • Aug 2013 - Dec 2014

  • Utilize customer service skills to assist patrons with registrar requests• Execute multiple tasks simultaneously by prioritizing and effectively managing time• Oversight of daily activities of student workers• Communicated with constituents both internal and external• Extensive use of Microsoft Office, Outlook and information technology specific to Auburn University• Compliance with HIPAA laws • Utilize customer service skills to assist patrons with registrar requests• Execute multiple tasks simultaneously by prioritizing and effectively managing time• Oversight of daily activities of student workers• Communicated with constituents both internal and external• Extensive use of Microsoft Office, Outlook and information technology specific to Auburn University• Compliance with HIPAA laws



Care Network of East Alabama

• Summer Intern

  • May 2014 - Jul 2014

  • Evaluated work flow processes of multiple positions to create standard operating procedures to increase effectiveness of resources• Analyzed medical history of over 30,000 Medicaid patients to identify trends and areas for improvement in coordination of care• Deliver administrative support to the management executives and traveling clinicians• Utilize Cerner EMR system to monitor and audit the medical records of patients participating in the care coordination program • Evaluated work flow processes of multiple positions to create standard operating procedures to increase effectiveness of resources• Analyzed medical history of over 30,000 Medicaid patients to identify trends and areas for improvement in coordination of care• Deliver administrative support to the management executives and traveling clinicians• Utilize Cerner EMR system to monitor and audit the medical records of patients participating in the care coordination program