Business Analyst and Salesforce Admin

• Nov 2019 - Present

Enehano blends business & IT with a special focus on automating marketing, sales, service and back-office processes. Projects: Equabank - Test Manager (3/2020 - 11/2020) - set up of test methodology respecting client's requirements - oversight of test case preparation, execution and evaluation DPD - Test Manager (3/2020 - current) - set up of testing process including bug pipeline management - managing testers and their workflow - responsible for time and quality DPD - Project Coordinator (6/2020 - current) - responsible for time and scope of deliverables - responsible for development pipeline focusing on Change requests - cooperating on business analysis and solution design with Business and Solution Architects ČSOB pojišťovna - Administrator (11/2019 - 3/2020) - responsible for resolution bugs within SLA time frame and scope - Salesforce administration and configuration - testing Show less

Business Development Manager

• May 2018 - Oct 2019

Crossover between direct sales and key account management Working on improving customer care Crossover between direct sales and key account management Working on improving customer care

IT Recruitment Consultant

• Sep 2018 - Jun 2019

External recruitment consulting focused on IT positions based on RPO cooperation between Techloop and MallGroup. Independent search for viable candidates, pre-screening and recommending IT professionals to respective teams. Coordinating hiring process with internal HR team and individual team leaders. External recruitment consulting focused on IT positions based on RPO cooperation between Techloop and MallGroup. Independent search for viable candidates, pre-screening and recommending IT professionals to respective teams. Coordinating hiring process with internal HR team and individual team leaders.

Sales and Account Manager, CRM Administrator

• Nov 2016 - Apr 2018

Sales analysis from SAP, Salesforce data evaluation Calculation of price offers, negotiating conditions and prices with customers, trade shows preparation Key account management - biggest international retailers and wholesalers Opening North and South American markets (USA, Canada, Brazil) Onboarding key account managers and sales reps, implementing new sales processes Implementing Salesforce, supervising key account managers and customer service Sales analysis from SAP, Salesforce data evaluation Calculation of price offers, negotiating conditions and prices with customers, trade shows preparation Key account management - biggest international retailers and wholesalers Opening North and South American markets (USA, Canada, Brazil) Onboarding key account managers and sales reps, implementing new sales processes Implementing Salesforce, supervising key account managers and customer service

Back Office Assistant / Receptionist

• Apr 2016 - Jan 2017

Executive Assistant

• Sep 2012 - May 2015

- Fundraising - Organization of national tournaments - Preparation and on-site organization of first (and second) international debate tournament in Prague (Prague Debate Spring) with over 200 participants from all around the world - Fundraising - Organization of national tournaments - Preparation and on-site organization of first (and second) international debate tournament in Prague (Prague Debate Spring) with over 200 participants from all around the world

Fundraiser

• Jun 2014 - Aug 2014

- Street fundraising - Street fundraising