Teressa Courtney

Program Manager at WOOD Consulting Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Sterling, Virginia, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Manager
      • Sep 2006 - Present

      Manages the day-to-day contract support operations, involving multiple projects and project teams. Organizes, directs, and coordinates the planning and production of all project activities under the contract. Acts as the Project Manager for individual projects. Oversees contract staffing, employee performance, retention, and time and attendance. Establishes and adjusts the management structure to direct effective contract support activities. Maintains the overall customer relationship and creates/delivers periodic status reports. Coordinates all WOOD personnel security actions with customer. Trains team in program and corporate policies and procedures. Demonstrates high-level written and oral communication skills in relationship with WOOD executives, customers, and project teams. Help Federal Aviation Administration (FAA) Air Flight Standards (AFS) develop new procedures for conveying documents. Develops, on a continuing basis, tools and techniques for the day to day transitions. Attends the AFS Document Control Board weekly meetings to assist with the approvals for AFS policy guidance (technical documents) to be coordinated with all of the AFS divisions. Show less

    • Project Manager
      • Oct 2003 - Sep 2006

      Managed the implementation/execution of single and multiple projects on a daily basis and managed the project performance metrics with respect to resources and quality. Analyzed procedures and specialized subject matter related to FAA safety and documentation programs. Ensured that the quality and effectiveness of documents conformed to Federal government standards. Converted FAA publications to applicable format for Web publishing and content development of Web pages for AFS publications. Identified hardware, software and all other automation needs required to maintain and improve methods and processes. Established and maintained a tracking/document control system accessible to the FAA Contracting Office Representative (COR) and Flight Standards representatives. Consulted with the COR to determine equipment, supplies and resource requirements. Attended technical agency/contract meetings and prepared weekly, monthly, and quarterly status reports. Provided technical assistance to AFS managers and inspectors by analyzing draft and published material and recommending changes to improve and streamline future revisions. Correlated proposed publications with existing material and ensured that associated documents supported anticipated changes. Coordinated with editorial staff of other divisions to promote uniformity in publication format and presentation. Prepared and maintained technical archives in support of FAA requirements and editorial continuity. Conducted quality control review to ensure publications conformed to the applicable publication specifications. Interviewed, hired, and terminated WOOD employees. Trained new and existing project team members on editorial processes for preparing documents for publication. Selected and directed an effective project team and allocated team members to project tasks. Guided and mentored teams, evaluated performance on a periodic basis and provided individual feedback as necessary. Managed time and attendance. Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Management Analyst
      • Feb 1993 - Sep 2003

      Supervised, hired, and trained new and existing technical writing staff on projects, as well as all deliverables. Planned, initiated, and controlled the completion of handbook revisions, advisory circulars, information bulletins, and handbook bulletins. Prioritized materials to ensure production deadlines were met. Tracked, coordinated, and completed editorial review of multiple projects. Managed the quality and effectiveness of FAA documents, ensuring that each document conformed to the government's standards. Edited material to ensure accuracy, clarity, coherency, and conformity to format. Supported inspector staff by reviewing draft material and completing revisions, ranging from editorial corrections to complete rewrites of the material. Conducted independent research of government regulations and publications to ensure that the technical content of the submittal was aligned with current policy, standards, and associated publications. Provided technical assistance to FAA inspectors and the writing staff by analyzing draft and published material and recommending changes to improve and streamline future revisions. Correlated proposed publications with existing material, and ensured that associated documents supported anticipated changes. Coordinated with editorial staff of other divisions to promote uniformity in publication format and presentation. Prepared and maintained technical archives in support of FAA requirements and editorial continuity. Updated archives to ensure accountability at all stages of documentation and publication. Show less

  • HBA Mananagement Services Group
    • 45005 Aviation Dr, Ste. 200, Dulles, VA 20166
    • Technical Writer I
      • Jan 1991 - Dec 1993

      Formats and edits Federal Aviation Administration (FAA) documents (government notices, orders, and advisory circulars) in order to meet customer standards and remain 508 compliant. Provides technical review, reference confirmation, and documentation quality assurance for documents, products, and technical papers in order to meet Government Printing Office (GPO) and FAA standards. Provided word processing, typesetting, editing, and proofreading of AFS documents in preparation for publication. Transmitted handbook and information bulletins via Sprint mail to FAA regions and field offices. Created charts and tables using Microsoft Word and WordPerfect's advance features, and created special graphics using Draw Perfect, Harvard Graphics, Visio, and ABC Flow Charter packages. Utilized Paradox and Microsoft Excel for tracking FAA inspector's field comments to be incorporated into various FAA Orders. Show less

Education

  • Washington Business School
    Certificate, Business Administration and Management, General
    1990 - 1991
  • Fayetteville State University
    Bachelor of Science (BS), Elementary Education and Teaching

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