Product Owner

• Sep 2022 - Present

Continuous Improvement Project Manager - Logistics

• Sep 2021 - Sep 2022

- Evaluation and excecution of projects in CrossDocking and Last Mile operations being the primary goal to increase efficiency and make processes scalable. Featured projects: Returns process. Tracking and resolution of incidents. - Coordination of cross-functional teams and fostering open communication within all the stakeholders. - Work with IT/Systems to automate tools in order to simplify manual operations and improve customer experience. - Implementation of 5S and Lean methodologies in Warehouses across all the countries (UK, FR, ES, ITA, POR). Show less

Project Leader - Logistics Operational Excellence

• Feb 2020 - Aug 2021

- Manage projects focused on operational productivity, cost reduction and quality improvement for Last Mile logistics. - Coordinate with IT team new developments for operational tools (Inventory, stage-in, problem solver, WMS). - Define and track main KPIs for delivery and operative processes. - Design and customization of picking and sorting equipment. - Standardization of Middle and Last Mile processes across LATAM (BR, MX, ARG, CH, COL). - Layout and set up of new distribution centers. Show less

Product Owner - Business Process Engineering

• Feb 2018 - Jan 2020

- Define product features that deliver the maximum value to customers related to the automation and resolution of claims and incidents. - Coordinate multidisciplinary teams implementing Agile methodologies. - Identify and analyze inefficiencies. Design and implement zero-loss processes. - Build business cases to prioritize investments in the development of new tools. - Define product features that deliver the maximum value to customers related to the automation and resolution of claims and incidents. - Coordinate multidisciplinary teams implementing Agile methodologies. - Identify and analyze inefficiencies. Design and implement zero-loss processes. - Build business cases to prioritize investments in the development of new tools.

Logistics Analyst - Supply Chain

• Feb 2016 - Feb 2018

- Weekly planning and scheduling of pallet supply across all manufacturing centers. - Implement projects to optimize cross-company and client’s pallet management. Featured project: Slip sheet - Standardization of reverse logistics processes to be certified by ISO 9001:2015. - Weekly planning and scheduling of pallet supply across all manufacturing centers. - Implement projects to optimize cross-company and client’s pallet management. Featured project: Slip sheet - Standardization of reverse logistics processes to be certified by ISO 9001:2015.