Experience

MR DIY Indonesia
• Indonesia
• Retail
• 400 - 500 Employee
• Customer Service Executive

  • Jul 2023 - Present


PT Bank Central Asia Tbk

• Indonesia
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Jun 2022 - Jun 2023

  - Identifying and assessing customer needs to achieve satisfaction - Recommend and selling insurance, KPR, KKB, KSM, and many more - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, and provide solutions within time - Identifying and assessing customer needs to achieve satisfaction - Recommend and selling insurance, KPR, KKB, KSM, and many more - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, and provide solutions within time



Lymo Beverage

• Social Media Officer

  • Jun 2022 - Dec 2022

  - Develop and overseeing Lymo interactions with the public by implementing social media platforms' content strategies. - Handling Lymo social media to build brand awareness (Instagram) - Stay up to date with latest social media trend - Analyzing social media (Instagram) engagement data, identifying trends in customer interactions, and planning digital campaigns online. - Make content about the profile, menu, and mini-games in Lymo Instagram (banner, carrousel, feed, story). - Develop and overseeing Lymo interactions with the public by implementing social media platforms' content strategies. - Handling Lymo social media to build brand awareness (Instagram) - Stay up to date with latest social media trend - Analyzing social media (Instagram) engagement data, identifying trends in customer interactions, and planning digital campaigns online. - Make content about the profile, menu, and mini-games in Lymo Instagram (banner, carrousel, feed, story).



Indonesia Asean Para Games 2022 Organizing Committee (INASPOC)

• Events Services
• 1 - 100 Employee

• Human Resources Administrator

  • Jul 2022 - Jul 2022

  - Performed data entry about ASEAN Para Games 2022 volunteer candidates - Reviewed all volunteers’ information for completeness and accuracy. Report any potential issues. - Achieved the target of selecting 500 ASEAN Para Games 2022 Volunteer candidates in 3 days - Send email to 500 ASEAN Para Games 2022 volunteer candidates in one day - Issuing volunteer contracts and verifying completion - Issuing new volunteers with enrollment documents - Acknowledge Volunteer candidate questions during ASEAN Para Games 2022 recruitment process Show less



Sobat Budaya

• Indonesia
• Non-profit Organization Management

• Public Relations

  • Mar 2021 - Mar 2022

  - Planning publicity strategies and campaigns for Sobat Budaya - Maintain a positive public image for Sobat Budaya - Handling all projects Sobat Budaya such as Kode Nusantara, Nusa Carita, etc - Maintaining mutual relations and understanding between an organization and its public - Planning publicity strategies and campaigns for Sobat Budaya - Maintain a positive public image for Sobat Budaya - Handling all projects Sobat Budaya such as Kode Nusantara, Nusa Carita, etc - Maintaining mutual relations and understanding between an organization and its public



Rimbaraya Indonesia

• Indonesia
• Human Resources Services
• 1 - 100 Employee

• Media And Publication

  • Mar 2021 - Aug 2021

  - Responsibilities to coordinators and creating, also publish promotional materials, such as newsletters, and brochures - Focuses on one key Rimbaraya, make a poster about "Forest Fires" - Make an infographic to inform the audience about "Pontianak Membara" - Responsibilities to coordinators and creating, also publish promotional materials, such as newsletters, and brochures - Focuses on one key Rimbaraya, make a poster about "Forest Fires" - Make an infographic to inform the audience about "Pontianak Membara"



I Am Okay

• Indonesia
• Mental Health Care
• 1 - 100 Employee

• Ambassador

  • Feb 2021 - Apr 2021

  - Spread kindness the importance of mental health, participate in health campaigns - Make a campaign about the importance of education on the importance of mental health, especially for teenagers - Participate in health campaigns, and make a paper about Anxiety - Spread mental health content in social media (Instagram, Whatsapp, and Line) - Spread kindness the importance of mental health, participate in health campaigns - Make a campaign about the importance of education on the importance of mental health, especially for teenagers - Participate in health campaigns, and make a paper about Anxiety - Spread mental health content in social media (Instagram, Whatsapp, and Line)



Ministry of Marine Affairs and Fisheries - Republic of Indonesia

• Indonesia
• Government Administration
• 500 - 600 Employee

• Internship

  • Jan 2020 - Feb 2020

  - Be part of the America - Eropa division - Analyze some news about Indonesia Marine and Fisheries, and make a daily report - Attend a meeting, and make analyze export-import about seafood, and make American country brief fisheries - Contact a vendor, and make a meeting summary about America - Eropa Fisheries meeting - Be part of the America - Eropa division - Analyze some news about Indonesia Marine and Fisheries, and make a daily report - Attend a meeting, and make analyze export-import about seafood, and make American country brief fisheries - Contact a vendor, and make a meeting summary about America - Eropa Fisheries meeting