Teresa Glasgow

Owner and Principal at speak soft. Act Loud!
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Nora Ambrosio

Teresa DeBacco was an exceptional student who always demonstrated a passion for learning. As an undergraduate, she engaged in doing sophisticated research that was more in line with graduate work. I enjoyed having Teresa in my classes, and appreciated her passion and comittment to her work. She would make an excellent addition to any organization. Nora Ambrosio Chairperson, Department of Dance

Bruce Orvis

Teresa has been a student in two of my Marketing classes - Personal Selling and E-Commerce. In both classes, I have found her to be a top performer, a diligent student who prepares well and is timely in meeting all responsibilities, and is a person who is a pleasure to be around.

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Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Feb, 2022
    - Sep, 2024

Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Owner and Principal
      • Oct 2022 - Present

      speak soft. Act Loud! is a marketing agency specializing in brand messaging and web design. Their services support clients with the tools and processes to build their business with authentic and intentional marketing strategies. speak soft. Act Loud! is a marketing agency specializing in brand messaging and web design. Their services support clients with the tools and processes to build their business with authentic and intentional marketing strategies.

    • Marketing and Media Director
      • Jan 2016 - Present

      Media and marketing manager of the largest ice fishing tournament series in the nation, creating and maintaining relevant digital and print content on both the website and social media channels. Come fish with us! www.WPAHardwater.com Media and marketing manager of the largest ice fishing tournament series in the nation, creating and maintaining relevant digital and print content on both the website and social media channels. Come fish with us! www.WPAHardwater.com

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Marketing Manager
      • Sep 2021 - Sep 2022

      - Redesign and maintenance of company website- Draft and schedule content for corporate email campaigns - Draft and schedule content for corporate social media channels- Redesign and standardization of proposals and other internal and external corporate documentation- Create and maintain a corporate brand guide for use by employees of the organization

    • UI/UX Engineer
      • Jan 2019 - Sep 2021

      - Design user software interfaces for internal and external user applications using MockFlow, Fluid UI, and other design tools- Implement approved application designs using HTML and CSS- Participate in product generation process using Jira and Agile methodologies

    • Contract Technical Writer
      • Jan 2018 - Jan 2019

      - Create online, HTML5 user guides for inspection results delivery software- Create and maintain SOPs for technology deployment for in-house field crews- Draft release notes for scheduled software release cycle

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Facility Manager
      • Jul 2013 - May 2021

      - Supervise and carry out across the counter, telephone, and mail order ticket sales- Train and supervise box office employees- Audit show ticket sales and income- Website redesign and content management - Social media content management- Assist in the grant writing and submission process to gain funding for performances and outreach- Plan and execute community outreach programming in accordance with organizational mission and values- Manage in-house events and ensure the safety and well-being of renters, performers, and attendees, as well as the successful execution of scheduled events- Acquisition and retention of program donors

    • Interim Artistic Director
      • Apr 2018 - Jul 2018

      - Manage day-to-day operations of the facility and performances- Responsible for customer service from contract initiation to event management- Prepare for and manage Hillman Performing Arts Series events - Plan and execute community outreach programming in alignment with the mission and values of the organization- Acquisition and retention of program donors

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Contributing Writer
      • Oct 2017 - Dec 2019

      - Contribute monthly content writing in a variety of topics including child and family safety, self-employment, financial freedom and cloth diapering - Attend organization events, such as Bloom, and represent the PMC brand View selections from my Pittsburgh Moms Collective portfolio below. - Contribute monthly content writing in a variety of topics including child and family safety, self-employment, financial freedom and cloth diapering - Attend organization events, such as Bloom, and represent the PMC brand View selections from my Pittsburgh Moms Collective portfolio below.

    • Dance Instructor
      • Jan 2010 - Jun 2017

      - Plan and teach ballet, tap, jazz, hip-hop, and acrobatics classes for all ages (toddler to adult) - Assist with clerical duties such as ordering costumes and sorting recital costumes - Redesign and maintenance of website and social media pages - Plan and teach ballet, tap, jazz, hip-hop, and acrobatics classes for all ages (toddler to adult) - Assist with clerical duties such as ordering costumes and sorting recital costumes - Redesign and maintenance of website and social media pages

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Writer and Documentation Specialist
      • Feb 2012 - Apr 2016

      - Document POS software functionality for publish in both online help files and Context Sensitive Help using Madcap Flare - Create hardware certification documentation for use by Support and QA departments - Script and record video tutorials of POS software using Adobe Captivate - Manage social media campaign for LinkedIn, Facebook, Google+, Twitter and YouTube. - Maintain company website and blog via WordPress - Create industry relevant blog content for publish on both the blog and social channels

    • United States
    • Banking
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2011 - Feb 2012

      - Provide various services to bank customers including account management services - Responsibly and securely handle working cash within drawer - Provide customers with information about available bank services and open new accounts - Provide various services to bank customers including account management services - Responsibly and securely handle working cash within drawer - Provide customers with information about available bank services and open new accounts

    • Arts Management Intern
      • May 2010 - Dec 2010

      - Acquisition and retention of program donors - Locate performance groups for annual Performing Arts Series and assemble company contracts. - Manage social networking pages including Facebook, YouTube, and Twitter - Acquisition and retention of program donors - Locate performance groups for annual Performing Arts Series and assemble company contracts. - Manage social networking pages including Facebook, YouTube, and Twitter

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Lifeguard and Aerobics/Swim Instructor
      • Apr 2009 - Jan 2010

      - Ensure the safety of pool patrons and assist with aquatic programs and pool operations- Rescue swimmers in danger and administer first aid- Plan and teach swimming lessons and water aerobics

    • Program Transcriptionist and Media Specialist
      • Sep 2008 - Jul 2009

      - Conduct oral interviews on a bi-monthly basis for Slippery Rock University Archives- Media creation via Power Director and Power Producer- Transcribe audio interviews in prescribed formatSee the interviews and read the transcripts by clicking the link below.

Education

  • Slippery Rock University of Pennsylvania
    Bachelor of Science - BS, Professional, Technical, Business, and Scientific Writing
    2005 - 2010
  • Slippery Rock University of Pennsylvania
    Bachelor of Arts - BA, Dance
    2005 - 2010

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